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Issues to connect Ledger to Safe app #496

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DanBigM opened this issue Aug 2, 2024 · 2 comments
Closed

Issues to connect Ledger to Safe app #496

DanBigM opened this issue Aug 2, 2024 · 2 comments

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@DanBigM
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DanBigM commented Aug 2, 2024

Issue Category

Safe loading issue, doesnt load on any interface

What happened?

Not sure whether I chose the right category.
I use ledger Nano S, recently upgraded to OS 1.1.2 - when the troubles started.
First I couldn't connect the ledger "Ledger device is locked, please unlock to continue" was always the feedback. I tried many times, different browsers, restarted, made sure it was nowhere else connected - and suddenly it worked when I was connecting from the "settings" page of the safe wallet.
Now i have another error for another transaction - I can connect to the wallet but when I try to execute, it tells me that "You are currently not a signer of this Safe Account and won't be able to submit this transaction."
2 other people have confirmed that I'm actually a signer in that wallet. Every time I try to execute, it automatically disconnects the ledger from the wallet.

Date and time this happened or you first noticed this issue

31-07-2024

Network

Ethereum Mainnet

Safe Address

0x07e5069f8f8E6a80432B13F20E9D4906de097E1A

Token Address

No response

Token Type

ERC20

Transactions

https://app.safe.global/transactions/queue?safe=arb1:0xcede5f45a568C31a9F0997434cD8782BeC6fac4a
@liliya-soroka
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Thank you for reporting . The issue was reported to the team.
This is the ticket to follow the progress - safe-global/safe-wallet-monorepo#4041

@liliya-soroka
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Please, follow the conversation in the ticket above

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@liliya-soroka @DanBigM and others