Protect: My Jetpack Card is Misleading on Pressable #38970
Labels
[Package] My Jetpack
[Plugin] Protect
A plugin with features to protect a site: brute force protection, security scanning, and a WAF.
[Pri] Normal
[Status] Priority Review Triggered
The guild in charge of triage has been notified of this issue in Slack
Triaged
[Type] Bug
When a feature is broken and / or not performing as intended
Impacted plugin
Protect
Quick summary
On Pressable and WordPress.com, the Jetpack Protect card in "My Jetpack" says that Auto-firewall is disabled and implies that it is user configurable. However, users can't turn on the feature on the hosts
Steps to reproduce
A clear and concise description of what you expected to happen.
I think that ideally we should communicate that the firewall is turned off / unnecessary on this particular host. I think it should be mentioned on both the card and in the plugin setting so that it isn't confusing if users can't find the setting.
What actually happened
My Jetpack:
Tooltip on My Jetpack implies it is user configurable:
Firewall settings:
Impact
All
Available workarounds?
No but the platform is still usable
If the above answer is "Yes...", outline the workaround.
No response
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
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