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Search / My Jetpack: Search card shows upsell even though the site already uses Jetpack Complete #40225

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jeherve opened this issue Nov 18, 2024 · 2 comments
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[Feature] Search For all things related to Search [Package] My Jetpack [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended

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@jeherve
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jeherve commented Nov 18, 2024

Impacted plugin

Jetpack

Quick summary

Ref: p1HpG7-uVU-p2

Search card: Says “Get plan” / “needs plan” when it’s already owned via Complete.[5:20—5:30]

Image

Steps to reproduce

  1. Start with a site where you've installed Jetpack
  2. Purchase Jetpack Complete
  3. Go back to wp-admin > Jetpack > My Jetpack

-> You'll see an invitation to "Get plan" on the Search card, even though Jetpack Complete is installed on the site.

Note

Is it possible to have to purchase an additional Search plan on top of Complete on sites with a large number of records?

A clear and concise description of what you expected to happen.

No response

What actually happened

No response

Impact

Some (< 50%)

Available workarounds?

There is no user impact

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

Self-hosted

Logs or notes

No response

@jeherve jeherve added [Feature] Search For all things related to Search [Package] My Jetpack [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Normal [Type] Bug When a feature is broken and / or not performing as intended Triaged labels Nov 18, 2024
@jeherve jeherve moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Nov 18, 2024
@jeherve
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jeherve commented Nov 18, 2024

Related: #39762

@robertsreberski
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It is fixed by the same PR @elliottprogrammer merged: #39816

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Labels
[Feature] Search For all things related to Search [Package] My Jetpack [Plugin] Jetpack Issues about the Jetpack plugin. https://wordpress.org/plugins/jetpack/ [Pri] Normal [Status] Auto-allocated Triaged [Type] Bug When a feature is broken and / or not performing as intended
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3 participants