Import a backup option is unclear and doesn't seem to work #783
Labels
Needs triage
Ticket needs to be triaged
[Pri] Low
[Status] Auto-allocated
Studio App
[Type] Bug
Something isn't working
Quick summary
When creating a new site in Studio, there is an optional step to import a back up.
The text reads
Jetpack and WordPress backups supported
which led me to believe that I could use a.xml
or ansql
export from an existing site but this didn't work. Additionally, the learn more link takes the user to a page that has no references to import/export.Moving users from a non DotCom environment to Studio will be much easier if these options are supported.
Screen recording
studio.import.mov
Once I created the site, I was able to use the Import/Export panel to import using an
sql
file.Steps to reproduce
What you expected to happen
Based on the statement
WordPress backups
, I would have expected to be able to use either an XML or SQL file.What actually happened
It didn't work and I don't have a Jetpack backup to use.
Impact
One
Available workarounds?
Yes. The import can happen after creating the site.
Platform
Mac Silicon
Logs or notes
No response
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