From 251c03a9a3be54a6a3c909772ee51a4628b03541 Mon Sep 17 00:00:00 2001 From: "Patrick K. Clark" Date: Mon, 29 Jan 2024 12:28:59 -0800 Subject: [PATCH] [APPTS-13895] rm sign_up doc... for now, corrections and support contact links on sign_in doc (#156) --- .../sign_in.md | 12 ++-- .../sign_up.md | 61 ------------------- .../managing_account_settings.md | 4 +- 3 files changed, 8 insertions(+), 69 deletions(-) delete mode 100644 content/en/docs/getting_started_with_amplify_platform_management/sign_up.md diff --git a/content/en/docs/getting_started_with_amplify_platform_management/sign_in.md b/content/en/docs/getting_started_with_amplify_platform_management/sign_in.md index 7080cb82..2db13810 100644 --- a/content/en/docs/getting_started_with_amplify_platform_management/sign_in.md +++ b/content/en/docs/getting_started_with_amplify_platform_management/sign_in.md @@ -5,26 +5,26 @@ weight: 20 date: 2021-08-12 --- -This page includes {{% variables/platform_prod_name %}} instructions to sign in using single sign-on (SSO) or your {{% variables/platform_prod_name %}} password (non-SSO). Follow the applicable sign-on instructions for your organization's configuration. +This page includes {{% variables/platform_prod_name %}} instructions to sign in using single sign-on (SSO) or your {{% variables/platform_prod_name %}} password. Follow the applicable sign-on instructions for your organization's configuration. ## Sign in with single sign-on (SSO) -Use the following sign-in instructions if your organization has the single sign-on (SSO) feature enabled. +Use the following sign-in instructions if your organization has the single sign-on (SSO) feature enabled and its [identity provider configured](/docs/management_guide/configuring_and_managing_identity_providers/). **To sign in to the {{% variables/platform_prod_name %}} using single sign-on:** 1. Navigate to [https://platform.axway.com](https://platform.axway.com/). The *Sign In* page is displayed. -2. Enter the email address associated with your account. If you do not have an {{% variables/platform_prod_name %}} account, click **Get started for free** and then follow the [Sign up](/docs/getting_started_with_amplify_platform_management/sign_up/) instructions. +2. Enter the email address associated with your account. If your organization's [identity provider configuration](/docs/management_guide/configuring_and_managing_identity_providers/) has your email domain associated, you will be forwarded to your company's identity provider to continue the sign-in process. If you do not have an {{% variables/platform_prod_name %}} account, [contact support](https://support.axway.com/en/auth/contacts) with your organization's Support Access Code to request access. 3. Enter your organization account password and click **Sign In**. Clicking **Sign In** will forward you to the {{% variables/platform_prod_name %}} home page. For an overview of the {{% variables/platform_prod_name %}}, refer to the [Amplify Platform Overview](/docs/management_guide/overview/). -## Sign In with your Amplify Platform password (non-SSO) +## Sign In with your Amplify Platform password -Use the following sign-in if your organization does not have the single sign-on (SSO) feature enabled. +Use the following sign-in if your organization does not have the single sign-on (SSO) feature entitled or enabled or its identity provider configured. **To sign in to the {{% variables/platform_prod_name %}} using your {{% variables/platform_prod_name %}} password:** 1. Navigate to [https://platform.axway.com](https://platform.axway.com/). The *Sign In* page is displayed. -2. Enter the email address associated with your account. If you do not have an {{% variables/platform_prod_name %}} account, click **Get started for free** and then follow the [Sign up](/docs/getting_started_with_amplify_platform_management/sign_up/) instructions. +2. Enter the email address associated with your account. If you do not have an {{% variables/platform_prod_name %}} account, [contact support](https://support.axway.com/en/auth/contacts) with your organization's Support Access Code to request access. 3. Click **Next**. Clicking Next will forward you to the {{% variables/platform_prod_name %}} *Sign In* page. 4. Enter the password associated with your {{% variables/platform_prod_name %}} account and click **Sign In**. 5. If you are using multi-factor authentication, and the device or browser you are using has not been authenticated, you must provide an authorization code. If requested, enter the authorization code sent to you by email or an authenticator app (shown in the example image) associated with your account and click **Authorize**. diff --git a/content/en/docs/getting_started_with_amplify_platform_management/sign_up.md b/content/en/docs/getting_started_with_amplify_platform_management/sign_up.md deleted file mode 100644 index 40f48e6b..00000000 --- a/content/en/docs/getting_started_with_amplify_platform_management/sign_up.md +++ /dev/null @@ -1,61 +0,0 @@ ---- -title: Sign up -linkTitle: Sign up -weight: 10 -date: 2021-08-12 ---- -You must sign up and create an account for access to the Amplify API Management Platform. - -To create your account: - -1. Navigate to [https://platform.axway.com](https://platform.axway.com/). If this is your initial visit to [https://platform.axway.com](https://platform.axway.com/), the Amplify API Management Platform overview page is displayed. - - ![Amplify API Management Platform overview page](/Images/amplify_platform_overiew.png) - -2. To proceed with creating a new {{% variables/platform_prod_name %}} account, click **Try it Now**. Clicking Try it Now forwards you to the {{% variables/platform_prod_name %}} _Create your free account_ page. - - ![Create your free Platform account modal](/Images/platform_sign_up_blank.png) - -3. Complete the following fields: - 1. **First Name** - 2. **Last Name** - 3. **Email** - 4. **Password** - 5. **Confirm Password** - 6. **Organization** - type an organization name you want to use. - 7. **Region** - select the United States, Europe, or Asia-Pacific (Singapore) region. - - {{% alert title="Note" color="primary" %}}The tooltip explains "Independently of the Privacy Region chosen, authentication data is stored in Frankfurt Germany and metadata is stored in the US. Unless otherwise agreed between the Customer and Axway, in case of the Customer’s decision to change the Privacy Region during the Subscription Period, migration of Customer Data between Privacy Regions is not supported." See [Amplify Platform US and EU Availability, Data Privacy, and Data Residency](#amplify-platform-us-and-eu-availability-data-privacy-and-data-residency) for more details.{{% /alert %}} - - 8. Select the **I have read and agree to the Axway Terms of Use and Privacy statement** option. - -4. Click **Sign up**. A message to _Check your email_ is displayed. - - ![Check your email dialog](/Images/check_your_email.png) - -5. Locate the email, and then click **Active your Account**. You should have an email similar to the following in your inbox. - - ![Activate your account button](/Images/activation_email.png) - -6. You will see a message that your account has been activated, and then you are redirected to the **Sign in to your account** page. Type your email address and  password you used to sign up, and then click **Sign In**. - - ![Sign in to your account page](/Images/sign_in_to_your_account.png) - - The {{% variables/platform_prod_name %}} home page is displayed. Refer to the [Amplify Platform Overview](/docs/management_guide/overview) for details. - -## Amplify Platform US and EU availability, data privacy, and data residency - -The {{% variables/platform_prod_name %}} and services are available in the United States (US) or Europe (EU) region. For cloud-based {{% variables/platform_prod_name %}} the data is stored as follows: - -* Business essential data is centrally stored: - * Authentication data (users, organizations, and teams) - * Configuration data (Application metadata) - * Subscription usage data (for billing purposes) -* Runtime data is regionally stored: - * Transactional and analytical data - * Audit data - * Telemetry data - * Log information - * Application integration data - -Users belonging to a United States or Europe organization will be able to keep their application data in the United States or Europe region to comply with their data privacy laws, such as the California Consumer Privacy Act (CCPA) for United States California residents and the General Data Protection Regulation (GDPR) for European residents. diff --git a/content/en/docs/management_guide/managing_accounts/managing_account_settings.md b/content/en/docs/management_guide/managing_accounts/managing_account_settings.md index f37f85ea..03c5679a 100644 --- a/content/en/docs/management_guide/managing_accounts/managing_account_settings.md +++ b/content/en/docs/management_guide/managing_accounts/managing_account_settings.md @@ -61,9 +61,9 @@ To export data ## Delete account -The option to delete their account is available for the user if they are not a member of one or more organizations with paid subscriptions. Users and organizations created by sign-up with no subscriptions or trial only subscriptions will see the delete option. If the user deleting their account is the only member of their organization, then their organization will also be deleted. +The option to delete an account is available if the user is not a member of any organizations with paid subscriptions or licenses. If the user deleting their account is the only member of their organization, then their organization will also be deleted. -A user which is a member of one or more organizations which have a Support Access Code must email support@axway.com or visit [Axway Support](https://support.axway.com/) to request Axway to delete the account on their behalf. +A user which is a member of any organizations which have a Support Access Code must email support@axway.com or visit [Axway Support](https://support.axway.com/) to request Axway to delete the account on their behalf. ![Deleting your account](/Images/account_settings_delete.png)