Objective: To ensure the continued success and adoption of the supplied solution(s)
Frequency: Monthly
Attendees: Stakeholders
Agenda: A monthly meeting will be held for the solution to cover aspects such as outlined in the Reports section.
Objective: To ensure the project is completed according to the client’s expectations, get feedback and hand over the project to the Operations team.
Frequency: Typically held on the last day of project (final Sprint), and after the solution has been deployment to Production.
Attendees: Scrum masters, Operations Manager, Stakeholders
Agenda: - Provide update on the delivered Features - Budget review - Project archived in Harvest - Client feedback (link to survey) - Introduce the Operations Manager - Provide summary overview of the support process