Steam fails to launch after it auto-updated today

[geerlingguy]

Confirmations

• I searched for similar bug reports in https://github.com/Botspot/pi-apps/issues and found none were relevant.
• I tried updating Pi-Apps and the issue is still not fixed. How to update Pi-Apps?
• IMPORTANT: I promise to respond to comments on this issue and write a good bug report https://www.softwaretestinghelp.com/how-to-write-good-bug-report/

What happened?

Steam auto-updated this morning and now it won't launch.

Description

I see a dialog "Fatal Error: Failed to load steamui.so".

When I launch steam with Terminal /usr/local/bin/steam I get the following errors:

Error initializing native libbz2.so.1 (last dlerror is libbz2.so.1: wrong ELF class: ELFCLASS64)
Using emulated /home/pi/.local/share/Steam/ubuntu12_32/steam-runtime/lib/i386-linux-gnu/libbz2.so.1.0
Warning: Weak Symbol _ZGTtnaj not found, cannot apply R_386_JMP_SLOT 0x695bc7f0 (0x3b1e6)
Error loading one of needed lib
Error initializing needed lib steamui.so
Warning: Cannot dlopen("steamui.so"/0x65ab7cd8, 2)
dlmopen steamui.so failed: Cannot dlopen("steamui.so"/0x65ab7cd8, 2)

Failed to load steamui.so - dlerror(): (null)
[2024-11-11 10:09:12] Shutdown

What are your system specs (run the following command in your terminal)?

OS: Debian GNU/Linux 12 (bookworm)
OS architecture: 64-bit
Last updated Pi-Apps on: 11/11/2024
Latest Pi-Apps version: 11/11/2024
Kernel: aarch64 6.6.58-v8-16k+
Device model: Raspberry Pi 5 Model B Rev 1.0
SOC identifier: bcm2712
Machine-id (hashed): b718e451fc7689e94966bc4c92e49936c49d6aec
Serial-number (hashed): 2fed9f8845dfbcc357edfec13515d5388acccee3
Cpu name: Cortex-A76
Ram size: 7.94 GB
Raspberry Pi OS image version: 2024-07-04
Language: en_US.UTF-8

(Recommended) Error log? Terminal output? Debug messages?

No response

[github-actions]

Hello there 👋
Thanks for submitting your first issue to the Pi-Apps project! We'll try to get back to you as soon as possible.
In the meantime, we encourage you join our Discord server, where you can ask any questions you might have.

Please respond as soon as possible if a Pi-Apps maintainer requests more information from you. Stale issues will be closed after a lengthy period of time with no response.

[geerlingguy]

Note: The kernel says 16k+, but it's actually 4KB page size:

$ getconf PAGESIZE
4096

[geerlingguy]

Wanted to open this issue to track my own debugging...

After restarting and re-launching Steam on the CLI, I'm seeing:

Apply RC params for steam-runtime-launcher-service
Applying BOX64_NOGTK=1
Applying BOX64_EXIT=1
Steam Runtime Launch Service: steam-runtime-launcher-service pid 2824 exited
Steam Runtime Launch Service: steam-runtime-launcher-service keeps crashing on startup, disabling
Using emulated /home/pi/.local/share/Steam/ubuntu12_32/steam-runtime/usr/lib/i386-linux-gnu/gtk-2.0/2.10.0/engines/libpixmap.so
Error loading needed lib libunity.so.9
Warning: Cannot dlopen("libunity.so.9"/0x64ad1bbf, 1)
Using native(wrapped) libXss.so.1
Using emulated /home/pi/.local/share/Steam/ubuntu12_32/friendsui.so
Warning: Weak Symbol _ZGTtnaj not found, cannot apply R_386_JMP_SLOT 0x6d676b38 (0x77ee6)
Using native(wrapped) libXss.so.1
Desktop state changed: desktop: { pos:    0,   0 size: 3840,2160 } primary: { pos:    0,   0 size: 3840,2160 }
Caching cursor image for , size 21x32, serial 2, cache size = 0
[2024-11-11 10:44:51] Background update loop checking for update. . .
[2024-11-11 10:44:51] Checking for available updates...
[2024-11-11 10:44:51] Downloading manifest: https://client-update.fastly.steamstatic.com/steam_client_ubuntu12
[2024-11-11 10:44:51] Manifest download: send request
[2024-11-11 10:44:51] Manifest download: waiting for download to finish
[2024-11-11 10:44:52] Manifest download: finished
[2024-11-11 10:44:52] Download skipped by HTTP 304 Not Modified
[2024-11-11 10:44:52] Nothing to do

Then it seems to hang with Steam hitting one core 100% for many minutes (15 so far).

[Botspot]

I can reproduce this on the 4k kernel. I have not yet tried rebooting.
For steam launch regressions, we usually ask that users open an issue on the box64 repo. You would get better help there from @ptitSeb.

[geerlingguy]

@Botspot thanks, will do!

[ptitSeb]

I have updated box86 and box64 last week for steam. There is already a ticket about that on box86 repo: ptitSeb/box86#1012

[Botspot]

Steam now launches successfully on my system after an apt upgrade and reboot. In the upgrade I saw both box86 and box64 get updated from our repos with daily builds.

@geerlingguy make sure you are getting our latest Box86/64 build from out apt repo. For example my installed box64-generic-arm package now shows this version: 0.3.1+20241111T062542.cf5b94d-1

[geerlingguy]

Just ran a full-upgrade and will reinstall box64/86 and Steam and try again!

[geerlingguy]

@Botspot weird, I still can't get steam to launch.

pi@pi5-pcie:~ $ sudo apt list box64-generic-arm
Listing... Done
box64-generic-arm/unknown,now 0.3.1+20241111T062542.cf5b94d-1 arm64 [installed,automatic]
N: There are 3 additional versions. Please use the '-a' switch to see them.

And steam is failing on libcurl.so now:

Rename process to "steamerrorreporter"
Using native(wrapped) libdl.so.2
Using native(wrapped) libc.so.6
Using native(wrapped) ld-linux.so.2
Using native(wrapped) libpthread.so.0
Using native(wrapped) librt.so.1
Using native(wrapped) libbsd.so.0
/share/Steam/linux32/steamerrorreporter[9747]: Uploading dump (out-of-process)
/tmp/dumps/assert_20241111134347_3.dmp
Error loading needed lib libcurl.so
Warning: Cannot dlopen("libcurl.so"/0x30017013, 2)

(This is after a fresh install and reboot)

[Botspot]

Try switching to the 4k kernel if you have not tried that already.

[geerlingguy]

I've only been testing on the 4K kernel—the kernel is reporting as 16k in uname but only because I haven't changed the name on my custom kernel. Page size is 4096.

[Botspot]

@geerlingguy pretty sure you posted that in the wrong issue...

[geerlingguy]

@Botspot oops! Will remove here lol.

[geerlingguy]

I've re-installed everything (short of Pi-Apps itself) 3 times and still just getting that Warning: Cannot dlopen("libcurl.so"/0x30017013, 2) warning before a crash:

Using native(wrapped) libcurl.so.4
/share/Steam/linux32/steamerrorreporter[9313]: Finished uploading minidump (out-of-process): success = yes
/share/Steam/linux32/steamerrorreporter[9313]: response: CrashID=bp-4f861eaf-e023-402a-8fca-b264e2241111
/share/Steam/linux32/steamerrorreporter[9313]: file ''/tmp/dumps/assert_20241111153046_3.dmp'', upload yes: ''CrashID=bp-4f861eaf-e023-402a-8fca-b264e2241111''

Here are the contents of that dump file:

assert_20241111153046_3.dmp

[geerlingguy]

I'll try to reproduce on a fresh Pi OS install later. Maybe something else is broken here.

[geerlingguy]

Moving over to ptitSeb/box64#2021 — I think I can close this issue as it's not related to the Pi-Apps install.

[Botspot]

Fixed in 391b491