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Go to the ServiceNow plugin configuration page on Mattermost as System Console > Plugins > ServiceNow Plugin.
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On the ServiceNow plugin configuration page, you need to configure the following:
- ServiceNow Server Base URL: Enter the base URL of your ServiceNow instance.
- ServiceNow Webhook Secret: Regenerate the webhook secret for ServiceNow Plugin. Regenerating this key will stop the subscription notifications. Refer to the documentation here, to update the secret in the ServiceNow instance and start receiving notifications again.
- ServiceNow OAuth Client ID: The clientID of your registered OAuth app in ServiceNow.
- ServiceNow OAuth Client Secret: The client secret of your registered OAuth app in ServiceNow.
- Encryption Secret: Regenerate a new encryption secret. This encryption secret will be used to encrypt and decrypt the OAuth token.
- Download ServiceNow Update Set: This button is for downloading the update set XML file that needs to be uploaded to ServiceNow.
