Okta user keeps getting locked out for Cypress E2E tests

[mpbrown]

Description

Our Cypress E2E tests use a test account named Cypress McTestUser in the Okta lower environment. The logs show that this account is used successfully for a period of time, but then begins to fail the stage of "Authentication of user via MFA" due to "INVALID_CREDENTIALS". These failures continue until Okta locks the account which results in all E2E test runs failing. The account must then be manually unlocked via the Okta admin panel.

Separately, this test account uses an email of a developer no longer working on SimpleReport.

Proposed Solutions

• Investigate what may be causing the failed authentication
• Possibly retire Cypress McTestUser and create a new account with fresh credentials