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[Bug] The model always replies with HTML page code instead of the actual answer to the prompt #5008

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3 tasks
Myphz opened this issue Jul 14, 2024 · 15 comments
Closed
3 tasks

[Bug] The model always replies with HTML page code instead of the actual answer to the prompt #5008

Myphz opened this issue Jul 14, 2024 · 15 comments
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bug Something isn't working

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@Myphz
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Myphz commented Jul 14, 2024 •
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Bug Description

I've been using the AppImage with no issues for months.
Recently, any query that I type, with any OpenAI model, results in this immediate answer:

<!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge"><meta name="robots" content="noindex,nofollow"><meta name="viewport" content="width=device-width,initial-scale=1"><style>*{box-sizing:border-box;margin:0;padding:0}html{line-height:1.15;-webkit-text-size-adjust:100%;color:#313131}button,html{font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,Noto Sans,sans-serif,Apple Color Emoji,Segoe UI Emoji,Segoe UI Symbol,Noto Color Emoji}@media (prefers-color-scheme:dark){body{background-color:#222;color:#d9d9d9}body a{color:#fff}body a:hover{color:#ee730a;text-decoration:underline}body .lds-ring div{border-color:#999 transparent transparent}body .font-red{color:#b20f03}body .pow-button{background-color:#4693ff;color:#1d1d1d}body #challenge-success-text{background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMiIgaGVpZ2h0PSIzMiIgZmlsbD0ibm9uZSIgdmlld0JveD0iMCAwIDI2IDI2Ij48cGF0aCBmaWxsPSIjZDlkOWQ5IiBkPSJNMTMgMGExMyAxMyAwIDEgMCAwIDI2IDEzIDEzIDAgMCAwIDAtMjZtMCAyNGExMSAxMSAwIDEgMSAwLTIyIDExIDExIDAgMCAxIDAgMjIiLz48cGF0aCBmaWxsPSIjZDlkOWQ5IiBkPSJtMTAuOTU1IDE2LjA1NS0zLjk1LTQuMTI1LTEuNDQ1IDEuMzg1IDUuMzcgNS42MSA5LjQ5NS05LjYtMS40Mi0xLjQwNXoiLz48L3N2Zz4=)}body #challenge-error-text{background-image:url(data:image/svg+xml;base64,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)}}body{display:flex;flex-direction:column;min-height:100vh}body.no-js .loading-spinner{visibility:hidden}body.no-js .challenge-running{display:none}body.dark{background-color:#222;color:#d9d9d9}body.dark a{color:#fff}body.dark a:hover{color:#ee730a;text-decoration:underline}body.dark .lds-ring div{border-color:#999 transparent transparent}body.dark .font-red{color:#b20f03}body.dark .pow-button{background-color:#4693ff;color:#1d1d1d}body.dark #challenge-success-text{background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMiIgaGVpZ2h0PSIzMiIgZmlsbD0ibm9uZSIgdmlld0JveD0iMCAwIDI2IDI2Ij48cGF0aCBmaWxsPSIjZDlkOWQ5IiBkPSJNMTMgMGExMyAxMyAwIDEgMCAwIDI2IDEzIDEzIDAgMCAwIDAtMjZtMCAyNGExMSAxMSAwIDEgMSAwLTIyIDExIDExIDAgMCAxIDAgMjIiLz48cGF0aCBmaWxsPSIjZDlkOWQ5IiBkPSJtMTAuOTU1IDE2LjA1NS0zLjk1LTQuMTI1LTEuNDQ1IDEuMzg1IDUuMzcgNS42MSA5LjQ5NS05LjYtMS40Mi0xLjQwNXoiLz48L3N2Zz4=)}body.dark #challenge-error-text{background-image:url(data:image/svg+xml;base64,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)}body.light{background-color:transparent;color:#313131}body.light a{color:#0051c3}body.light a:hover{color:#ee730a;text-decoration:underline}body.light .lds-ring div{border-color:#595959 transparent transparent}body.light .font-red{color:#fc574a}body.light .pow-button{background-color:#003681;border-color:#003681;color:#fff}body.light #challenge-success-text{background-image:url(data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIzMiIgaGVpZ2h0PSIzMiIgZmlsbD0ibm9uZSIgdmlld0JveD0iMCAwIDI2IDI2Ij48cGF0aCBmaWxsPSIjMzEzMTMxIiBkPSJNMTMgMGExMyAxMyAwIDEgMCAwIDI2IDEzIDEzIDAgMCAwIDAtMjZtMCAyNGExMSAxMSAwIDEgMSAwLTIyIDExIDExIDAgMCAxIDAgMjIiLz48cGF0aCBmaWxsPSIjMzEzMTMxIiBkPSJtMTAuOTU1IDE2LjA1NS0zLjk1LTQuMTI1LTEuNDQ1IDEuMzg1IDUuMzcgNS42MSA5LjQ5NS05LjYtMS40Mi0xLjQwNXoiLz48L3N2Zz4=)}body.light #challenge-error-text{background-image:url(data:image/svg+xml;base64,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)}a{background-color:transparent;color:#0051c3;text-decoration:none;transition:color .15s ease}a:hover{color:#ee730a;text-decoration:underline}.main-content{margin:8rem auto;max-width:60rem;width:100%}.heading-favicon{height:2rem;margin-right:.5rem;width:2rem}@media (width <= 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This also happens if the API key inserted is not valid.

I confirm that I am running the latest 2.13 version.
This bug makes me completely unable to use the application.

Steps to Reproduce

  1. Select any OpenAI model in the settings
  2. Open a new chat
  3. Type any prompt

Expected Behavior

Instead of the HTML error, I should receive the actual AI's reply or an OpenAI error.

Screenshots

No response

Deployment Method

  • Docker
  • Vercel
  • Server

Desktop OS

Arch Linux

Desktop Browser

NA / I'm using the latest App Image file

Desktop Browser Version

No response

Smartphone Device

No response

Smartphone OS

No response

Smartphone Browser

No response

Smartphone Browser Version

No response

Additional Logs

The logs from the terminal don't show anything regarding this behaviour.
This issue also occurred on the previous version, v2.12
@Myphz Myphz added the bug Something isn't working label Jul 14, 2024
@Myphz Myphz changed the title [Bug] An HTML page is shown instead of the bot's answer [Bug] The model always replies with HTML page code instead of the actual answer to the prompt Jul 14, 2024
@f1h0
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f1h0 commented Jul 14, 2024

I have the same thing all day long, I can't work at all, it's very frustrating, I don't know what's going on.

@app-arianamini
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Same

@app-arianamini
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CleanShot 2024-07-14 at 20 35 10

@glinkot
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glinkot commented Jul 15, 2024

yes, I have the same unfortunately. Just applied the last update, but no luck

@starrust
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Got same problem.

@Kosette
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Contributor

Kosette commented Jul 15, 2024

Based on the results, this triggered Cloudflare's verification, which is usually an IP issue.

You can try switching to the old version to check if this issue persists.

@glinkot
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glinkot commented Jul 15, 2024 •
edited
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If it came up here and there, it wouldn't be the end of the world, except I don't see how to do the verification. Is there a URL to visit? Claude is working fine I notice, so it's definitely just OpenAI's response at issue.

@QAbot-zh
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You can try this instruction in cmd shell:

curl https://api.openai.com/v1/chat/completions \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer $OPENAI_API_KEY" \
  -d '{
    "model": "gpt-3.5-turbo",
    "messages": [
      {
        "role": "system",
        "content": "You are a helpful assistant."
      },
      {
        "role": "user",
        "content": "Hello!"
      }
    ]
  }'

@f1h0
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f1h0 commented Jul 15, 2024

Based on the results, this triggered Cloudflare's verification, which is usually an IP issue.

You can try switching to the old version to check if this issue persists.

No that's not the problem, if I just go to api.openai.com I can easily pass captcha checks if I make a curl request curl https://api.openai.com/v1/chat/completions everything works fine but the problem is only ChatGPTNextWeb it makes some sort of request DEV? where are you urgently need to work

@f1h0
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f1h0 commented Jul 18, 2024

I don't know what happened, but I got it working and the html captcha disappeared, which is a miracle of universal proportions.

@app-arianamini
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@f1h0 how?

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Bot detected the issue body's language is not English, translate it automatically.

@f1h0 how?

@f1h0
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f1h0 commented Jul 21, 2024

Bot detected the issue body's language is not English, translate it automatically.

@f1h0 how?

I have everything working correctly on all models now.

@Myphz Myphz closed this as completed Jul 21, 2024
@f1h0
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f1h0 commented Jul 21, 2024 •
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@Myphz
and what was the reason? Share the information if it's not a secret.)
what happened to the service Why was it giving out such html code

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Myphz commented Jul 21, 2024

@Myphz and what was the reason? Share the information if it's not a secret.) what happened to the service Why was it giving out such html code

I have no idea. As you said, the issue fixed itself. It's probably something out of our control, maybe peak of traffic on the servers, or something similar, that prompted an HTML page with the Cloudflare captcha instead of the response. Either way, it's fixed

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