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Dealing with 311 Service Request Categories #1

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mlevans opened this issue Aug 30, 2012 · 0 comments
Open

Dealing with 311 Service Request Categories #1

mlevans opened this issue Aug 30, 2012 · 0 comments

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@mlevans
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mlevans commented Aug 30, 2012

+cc @george08

We display the following categories of service requests on the dashboard:

-Sidewalk or Street
-Garbage
-Vehicles
-Defacement/Graffiti
-Trees
-Water
-Sewage

At a later date, we should at least add:
-Signs
-Animals

Here are the services that we are not currently categorizing. Most of them have pretty low counts over the past 6 months.

Missing_Side_Sewer_Vent_Cover
RCS - Animal Care and Control - G
Sign - Other
City_Can_Other
Sign - Missing
Sign - On_Ground
Manhole_Cover_Off
Damaged_Side_Sewer_Vent_Cover
Sign - Bent
Sign - Loose
Sign - Stickers
Construction_Plate_Shifted
Public_Stairway_Defect
New_Litter_Receptacle
Utility_Excavation
Sign - Painted_Over
RCS - DPT - Meters - G
Catch_Basin_Other
Sign - Turned
Illegal_Encampment
Sign - Incorrect_Signage
Playground
Pavement
Sign - Faded
Noise
Building
Sign - Dirty
Athletic_Fields
Electrical
Recreation_Equipment
Lawn
RCS - Aging and Adult Services - G
Pathway
Sewer_Water_Storm_Conditions
Horticultural_Bushes_Plants
Broken_Limb
Signage

Note: Use the following query to get an updated list in the future.

SELECT service_name, COUNT(service_name) as count, service_code FROM sf_requests GROUP BY service_name, service_code ORDER count DESC;

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