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Edit: I found the 2FA enforcement, the left side menu in the settings isn't full height and I didn't notice that it was scrollable. Editing this issue report to only be for the issue of not being able to reset 2FA for a user.
Expected Behavior
According to this document in the Countly docs, it should be possible to reset 2FA for a user, but I don't see it anywhere in the Users settings page.
Current Behavior
The edit settings dialog for a user doesn't have an option to reset their 2FA.
Screenshots (if appropriate):
Possible Solution
Add an option to the user settings page to reset 2FA, accessible by Global Admins.
Steps to Reproduce (for bugs)
More Description
I have a user that lost their TOTP authenticator, and there appears to be no way to reset their 2FA, so my only option is to delete the user and re-create it.
Your Environment
Operating System and version: Ubuntu Server 20.04
Any changes you have made to your instance: N/A
The text was updated successfully, but these errors were encountered:
keithlammers
changed the title
Global 2FA controls no longer available in settings
No way to reset 2FA for a user
Feb 9, 2024
Edit: I found the 2FA enforcement, the left side menu in the settings isn't full height and I didn't notice that it was scrollable. Editing this issue report to only be for the issue of not being able to reset 2FA for a user.
Expected Behavior
According to this document in the Countly docs, it should be possible to reset 2FA for a user, but I don't see it anywhere in the Users settings page.
Current Behavior
The edit settings dialog for a user doesn't have an option to reset their 2FA.
Screenshots (if appropriate):
Possible Solution
Add an option to the user settings page to reset 2FA, accessible by Global Admins.
Steps to Reproduce (for bugs)
More Description
I have a user that lost their TOTP authenticator, and there appears to be no way to reset their 2FA, so my only option is to delete the user and re-create it.
Your Environment
The text was updated successfully, but these errors were encountered: