Troubleshoot

Find your bug/error here before reporting! It is recommended that BOT has all access on your server!

Discord server to Game server chat doesn't work

• Make sure the BOT is having read and write(just in case) permissions in the channel.

My BOT doesn't send messages in my verification channel

• Make sure you have followed all the steps from here. Especially the last one.
• Make sure the BOT is having read and write permissions in the verification channel.

My BOT is sending multiple messages in response of player in verification channel

• Make sure you're increasing the value of sm_du_server_id as you're putting the plugin in a new server.
• Make sure only one of your server has sm_du_server_primary as 1.
• Re-check every server's sm_du_server_id value. Don't let more than one server have same value!

My BOT is sending no message in response of player with "invalid code"/"invalid message" in verification channel

• Make sure one of your server has server id as 1. This usually happens when none of your server has server id 1.

I followed all the steps but my BOT stays offline

• Don't worry about that, it will still work. It stays offline!

Players are getting verified but they don't get roles

• Make sure BOT has access to the specific role that is being given when player gets verified.