diff --git a/__mocks__/mockStore.js b/__mocks__/mockStore.js index 28160197a9..13e89ece5b 100644 --- a/__mocks__/mockStore.js +++ b/__mocks__/mockStore.js @@ -897,180 +897,6 @@ export const experimentsData = { data: { scLabsPagev1List: { items: [ - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/digital-centre", - scId: "SCLABS-DIGITAL-CENTRE", - scTitleEn: "Service Canada Digital Centre Overview", - scTitleFr: "Aperçu du Centre numérique de Service Canada", - scPageNameEn: "/en/projects/digital-centre", - scPageNameFr: "/fr/projets/centre-numerique", - scBreadcrumbParentPages: [ - { - scTitleEn: "Service Canada Labs", - scTitleFr: "Laboratoires de Service Canada", - scPageNameEn: "/en/home", - scPageNameFr: "/fr/accueil", - }, - { - scTitleEn: "Explore our projects", - scTitleFr: "Explorer nos projets", - scPageNameEn: "/en/projects", - scPageNameFr: "/fr/projets", - }, - ], - scShortTitleEn: null, - scShortTitleFr: null, - scDescriptionEn: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Our service will allow you to discover and manage your benefits. You will be able to use it while you are logged in or not. By sharing your preferences with our staff, you will only need to tell us who you are and what you need once.", - }, - ], - }, - ], - }, - scDescriptionFr: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Notre service vous permettra de découvrir et gérer vos prestations. Vous pourrez l'utiliser en y étant connecté ou pas. En partageant vos préférences avec notre personnel, vous n'aurez à nous dire qu'une seule fois qui vous êtes et vos besoins.", - }, - ], - }, - ], - }, - scSubject: null, - scKeywordsEn: null, - scKeywordsFr: null, - scContentType: null, - scOwner: null, - scDateModifiedOverwrite: "2022-12-06", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - width: 2018, - }, - scSocialMediaImageFr: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - width: 2018, - }, - scSocialMediaImageAltTextEn: "oas benefits estimator", - scSocialMediaImageAltTextFr: "estimateur des prestations de la sv", - scNoIndex: false, - scNoFollow: false, - scFragments: [], - scLabProjectStatus: ["gc:custom/decd-endc/project-status/upcoming"], - scLabProjectStage: [""], - scDateStarted: "2023-01-16", - scDatePaused: "2023-01-16", - scDateEnded: "2023-01-16", - scLabProjectSummaryEn: { - json: null, - }, - scLabProjectSummaryFr: { - json: null, - }, - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/having-a-child", - scId: "SCLABS-HAVING-A-CHILD", - scTitleEn: "Having a Child", - scTitleFr: "Avoir un enfant", - scPageNameEn: "/en/projects/life-journeys", - scPageNameFr: "/fr/projects/life-journeys", - scBreadcrumbParentPages: [ - { - scTitleEn: "Service Canada Labs", - scTitleFr: "Laboratoires de Service Canada", - scPageNameEn: "/en/home", - scPageNameFr: "/fr/accueil", - }, - { - scTitleEn: "Explore our projects", - scTitleFr: "Explorer nos projets", - scPageNameEn: "/en/projects", - scPageNameFr: "/fr/projets", - }, - ], - scShortTitleEn: "Having a Child", - scShortTitleFr: "Avoir un enfant", - scDescriptionEn: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Major life events like having a baby can be complicated because there are so many things to know. Our service supports you by connecting you to guidance to help you make the right decision for you. Come explore this early version of our New Child Journey Information Service.", - }, - ], - }, - ], - }, - scDescriptionFr: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Les événements importants de la vie, comme avoir un bébé, peuvent être compliqués car il y a plusieurs choses à savoir. Notre service vous aide en mettant à votre disposition des conseils pour vous aider à prendre les bonnes décisions pour vous. Venez explorer cette première version du service d'information sur le parcours de l'arrivée d'un nouvel enfant.", - }, - ], - }, - ], - }, - scSubject: null, - scKeywordsEn: null, - scKeywordsFr: null, - scContentType: null, - scOwner: null, - scDateModifiedOverwrite: "2022-12-06", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: { - _path: - "/content/dam/decd-endc/images/sclabs/life-journeys/having-a-child-baby.jpg", - width: 1740, - }, - scSocialMediaImageFr: { - _path: - "/content/dam/decd-endc/images/sclabs/life-journeys/having-a-child-baby.jpg", - width: 1740, - }, - scSocialMediaImageAltTextEn: "having a child life journey", - scSocialMediaImageAltTextFr: "parcours de vie d'avoir un enfant", - scNoIndex: false, - scNoFollow: false, - scFragments: [], - scLabProjectStatus: ["gc:custom/decd-endc/project-status/past"], - scLabProjectStage: [""], - scDateStarted: "2023-01-16", - scDatePaused: "2023-01-16", - scDateEnded: "2023-01-16", - scLabProjectSummaryEn: { - json: null, - }, - scLabProjectSummaryFr: { - json: null, - }, - }, { _path: "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/oas-benefits-estimator/overview", @@ -1130,11 +956,13 @@ export const experimentsData = { _path: "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", width: 2018, + height: 1000, }, scSocialMediaImageFr: { _path: "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", width: 2018, + height: 1000, }, scSocialMediaImageAltTextEn: "Shows a piggy bank, a calculator, a pen and a pencil", @@ -1177,181 +1005,2758 @@ export const experimentsData = { ], }, }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/virtual-assistant/overview", - scId: "VIRTUAL-ASSISTANT-OVERVIEW", - scTitleEn: "Virtual Assistant", - scTitleFr: "Assistant virtuel", - scPageNameEn: "/en/projects/virtual-assistant", - scPageNameFr: "/fr/projets/assistant-virtuel", - scBreadcrumbParentPages: [ - { - scTitleEn: "Service Canada Labs", - scTitleFr: "Laboratoires de Service Canada", - scPageNameEn: "/en/home", - scPageNameFr: "/fr/accueil", - }, - { - scTitleEn: "Explore our projects", - scTitleFr: "Explorer nos projets", - scPageNameEn: "/en/projects", - scPageNameFr: "/fr/projets", - }, - ], - scShortTitleEn: null, - scShortTitleFr: null, - scDescriptionEn: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "The Service Canada Virtual Assistant is a conversational chatbot. It is designed to help you overcome common obstacles you may face when applying for a benefit.", - }, - ], - }, - ], - }, - scDescriptionFr: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "L'assistant virtuel de Service Canada est un robot conversationnel. Il est conçu pour vous aider à surmonter les obstacles fréquents que vous pourriez rencontrer lorsque vous faites une demande de prestations.", - }, - ], - }, - ], - }, - scSubject: null, - scKeywordsEn: null, - scKeywordsFr: null, - scContentType: null, - scOwner: null, - scDateModifiedOverwrite: "2022-12-06", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: { - _path: "/content/dam/decd-endc/images/sclabs/virtual-assistant.png", - width: 1950, - }, - scSocialMediaImageFr: { - _path: "/content/dam/decd-endc/images/sclabs/virtual-assistant.png", - width: 1950, - }, - scSocialMediaImageAltTextEn: "virtual concierge", - scSocialMediaImageAltTextFr: "concierge virtuel", - scNoIndex: false, - scNoFollow: false, - scFragments: [], - scLabProjectStatus: ["gc:custom/decd-endc/project-status/past"], - scLabProjectStage: ["gc:custom/decd-endc/project-stage/alpha"], - scDateStarted: "2021-12-29", - scDatePaused: "2022-03-28", - scDateEnded: "2022-12-18", - scLabProjectSummaryEn: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "We've paused work on the Virtual Assistant due to lack of funding and resources needed to address significant technical barriers to implementation.", - }, - ], - }, - ], - }, - scLabProjectSummaryFr: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Nous avons interrompu le travail sur l'assistant virtuel en raison du manque de financement et de ressources nécessaires pour surmonter les importants obstacles techniques à la mise en œuvre.", - }, - ], - }, - ], - }, - }, ], }, }, }; -export const projectUpdates = { +export const dictionaryData = { data: { - scLabsPagev1ByPath: { - item: { - scId: "WHAT-WE-LEARNED-BUILDING-THE-SERVICE-CANADA-VIRTUAL-ASSISTANT", - scPageNameEn: - "what-we-learned-building-service-canada-virtual-assistant ", - scPageNameFr: - "ce-que-nous-avons-appris-en-creant-assistant-virtuel-service-canada", - scTitleEn: - "What we learned building the Service Canada Virtual Assistant", - scTitleFr: - "Ce que nous avons appris en créant l'assistant virtuel de Service Canada", - scShortTitleEn: null, - scShortTitleFr: null, - scDescriptionEn: { - json: null, + dictionaryV1List: { + items: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/all", + scId: "ALL", + scTermEn: "All", + scTermFr: "Tous", }, - scDescriptionFr: { - json: null, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/ended", + scId: "ENDED", + scTermEn: "Ended", + scTermFr: "Fin", }, - scSubject: null, - scKeywordsEn: null, - scKeywordsFr: null, - scContentType: null, - scOwner: null, - scDateModifiedOverwrite: "2022-12-18", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: null, - scSocialMediaImageFr: null, - scSocialMediaImageAltTextEn: null, - scSocialMediaImageAltTextFr: null, - scNoIndex: false, - scNoFollow: false, - scFragments: [ - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/virtual-assistant/project-updates/va-update-1-content", - scId: "VA-UPDATE-1-CONTENT", - scContentEn: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "# What we learned building the Service Canada Virtual Assistant", - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/filter-by", + scId: "FILTER-BY", + scTermEn: "Filter by:", + scTermFr: "Filtrer par :", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/on-this-page", + scId: "ON-THIS-PAGE", + scTermEn: "On this page", + scTermFr: "Sur cette page", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/optional-information", + scId: "OPTIONAL-INFORMATION", + scTermEn: "Optional information", + scTermFr: "Renseignements optionnels", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/past-projects", + scId: "PAST-PROJECTS", + scTermEn: "Past projects", + scTermFr: "Projets antérieurs", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/paused", + scId: "PAUSED", + scTermEn: "Paused", + scTermFr: "Interrompu :", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/project-stage", + scId: "PROJECT-STAGE", + scTermEn: "Project stage:", + scTermFr: "Phase du projet :", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/required-information", + scId: "REQUIRED-INFORMATION", + scTermEn: "Required information", + scTermFr: "Renseignements obligatoires", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/started", + scId: "STARTED", + scTermEn: "Started:", + scTermFr: "Début :", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/summary", + scId: "SUMMARY", + scTermEn: "Summary", + scTermFr: "Résumé :", + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/dictionary/upcoming-projects", + scId: "UPCOMING-PROJECTS", + scTermEn: "Upcoming projects", + scTermFr: "Projets à venir", + }, + ], + }, + }, +}; + +export const oasBenefitsEstimatorData = { + data: { + sclabsPageV1ByPath: { + item: { + scId: "OAS-BENEFITS-ESTIMATOR-OVERVIEW", + scPageNameEn: "/en/projects/oas-benefits-estimator", + scPageNameFr: "/fr/projets/estimateur-prestations-sv", + scTitleEn: "Old Age Security Benefits Estimator", + scTitleFr: "Estimateur des prestations de la Sécurité de la vieillesse", + scShortTitleEn: null, + scShortTitleFr: null, + scLabProjectStage: ["gc:custom/decd-endc/project-stage/beta"], + scLabProjectSummaryEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "We’re improving the estimator to make it as useful as possible for Canadian seniors. ", + }, + ], + }, + ], + }, + scLabProjectSummaryFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Nous améliorons l'estimateur afin de le rendre aussi utile que possible pour les aînés canadiens. ", + }, + ], + }, + ], + }, + scDescriptionEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Whether you’re about to retire or preparing for the future, this tool helps you understand and navigate Old Age Security benefits.", + }, + ], + }, + ], + }, + scDescriptionFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Si vous prenez bientôt votre retraite ou si vous vous préparez pour l'avenir, cet outil vous aide à comprendre les prestations de la Sécurité de la vieillesse et à mieux vous y orienter.", + }, + ], + }, + ], + }, + scLabProjectUpdates: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/oas-benefits-estimator/project-updates/what-we-learned", + scId: "WHAT-WE-LEARNED", + scPageNameEn: "/en/projects/oas-benefits-estimator/what-we-learned", + scPageNameFr: + "/fr/projets/estimateur-prestations-sv/ce-que-nous-avons-appris", + scTitleEn: + "What we learned on Service Canada Labs before going live on Canada.ca", + scTitleFr: + "Ce que nous avons appris dans les laboratoires avant notre lancement sur Canada.ca", + scShortTitleEn: null, + scShortTitleFr: null, + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: null, + scKeywordsEn: null, + scKeywordsFr: null, + scContentType: [ + "gc:content-types/promotional-material-featured-articles", + ], + scOwner: null, + scDateModifiedOverwrite: "2023-07-02", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", + height: 1543, + width: 2670, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", + height: 1543, + width: 2670, + }, + scSocialMediaImageAltTextEn: "People giving feedback", + scSocialMediaImageAltTextFr: + "Personnes qui donnent de la rétroaction", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + scId: "GIVE-FEEDBACK-OAS-ESTIMATOR", + scTitleEn: "Give feedback", + scTitleFr: "Fournir des commentaires", + scDestinationURLEn: + "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=eng", + scDestinationURLFr: + "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=fra", + scButtonType: ["gc:custom/decd-endc/button-type/secondary"], + }, + ], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/oas-benefits-estimator/project-updates/how-feedback-is-shaping-the-estimator", + scId: "HOW-FEEDBACK-SHAPING-ESTIMATOR", + scPageNameEn: + "/en/projects/oas-benefits-estimator/how-feedback-shaping", + scPageNameFr: + "/fr/projets/estimateur-prestations-sv/faconner-grace-retroaction", + scTitleEn: "How feedback is shaping the estimator", + scTitleFr: "Façonner l’estimateur grâce à la rétroaction", + scShortTitleEn: null, + scShortTitleFr: null, + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: [ + "gc:subjects/gv-government-and-politics/government-services", + ], + scKeywordsEn: "feedback, benefits, estimator", + scKeywordsFr: "rétroaction, prestations, estimateur", + scContentType: [ + "gc:content-types/promotional-material-featured-articles", + ], + scOwner: ["gc:institutions/service-canada"], + scDateModifiedOverwrite: "2023-12-12", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", + height: 1543, + width: 2670, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", + height: 1543, + width: 2670, + }, + scSocialMediaImageAltTextEn: + " Different kinds of feedback being gathered", + scSocialMediaImageAltTextFr: + " Un rassemblement de différents types de rétroaction", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/project-updates/how-feedback-shaping-estimator/using-feedback", + scId: "ESTIMATOR-USING-FEEDBACK", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Using feedback", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The estimator has proven to be user-friendly, but that didn't mean it was serving everyone’s needs. In fact, the initial feedback suggested there were specific things we needed to fix. Below, we show how we’ve used feedback with examples inspired by real survey responses. ", + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Utilisation de la rétroaction", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "L’estimateur a bien montré être convivial, mais cela ne veut pas dire qu’il répondait aux besoins de tout le monde. En effet, les commentaires initiaux suggéraient qu’il y avait des choses spécifiques que nous devions corriger. Nous montrons ci-dessous comment nous avons utilisé la rétroaction à l’aide d’exemples inspirés de vraies réponses au sondage. ", + }, + ], + }, + ], + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/project-updates/how-feedback-shaping-estimator/using-feedback-2", + scId: "ESTIMATOR-USING-FEEDBACK-2", + scContentEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Having access to feedback and being able to make quick updates has allowed us to add features like these and improve where you told us it matters most. We still have a lot of work to do and can’t address every pain point. But by grouping the feedback by topic, we can identify the most common concerns and prioritize solutions. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Here are examples of comments that represent common feedback themes and how we plan to address them: ", + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "En ayant accès aux commentaires et en pouvant faire des mises à jour rapides, nous avons pu ajouter des fonctionnalités comme celles-ci et améliorer ce qui était le plus important pour vous. Nous avons encore beaucoup de travail à faire et nous ne pouvons pas résoudre toutes les difficultés. Mais en regroupant les commentaires par thème, nous pouvons identifier les problèmes les plus courants et prioriser les solutions. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Voici des exemples de commentaires qui illustrent des thèmes communs de la rétroaction et comment nous comptons y répondr", + }, + { + nodeType: "span", + content: [ + { + nodeType: "text", + value: "e :", + }, + ], + data: { + class: "nowrap", + }, + }, + ], + }, + ], + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/project-updates/how-feedback-shaping-estimator/measuring-success", + scId: "ESTIMATOR-MEASURING-SUCCESS", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Measuring success ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "After we implement solutions, we’re able to tell if an issue has been resolved through comments and ratings. If we’ve made the right improvements, we stop seeing the issue mentioned, and the ratings start showing positive trends. This allows us to measure the success of our new features and make sure that we’ve improved our clients’ experience. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "For example, we can look at our data from before and after the 2 initial fixes mentioned above. If we compare survey ratings from July to those in October, we see that: ", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "20% more people felt that the tool provided the information they needed ", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "15% more people said that the tool made them more aware of the benefits available to them ", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "To make sure the estimator stays user-friendly as it evolves, we’re also tracking its ease of use, which has stayed roughly the same at 80%. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "By looking at comments and analytics together, we can see how the changes were received and which pain points are resolved. ", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "What we’re doing next ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "We’ll keep monitoring our success indicators as we release updated versions of the estimator. In the meantime, keep sending us comments about your experience. We’re listening! ", + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Mesure du succès ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Après avoir mis en œuvre des solutions, nous pouvons savoir si un problème a été réglé grâce aux commentaires et aux évaluations. Si nous avons apporté les bonnes améliorations, le problème n’est plus mentionné et les évaluations montrent des tendances positives. Cela nous permet de mesurer le succès de nos nouvelles fonctionnalités et de nous assurer que nous avons amélioré l’expérience de nos clients. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Par exemple, nous pouvons regarder nos données avant et après les ", + }, + { + nodeType: "span", + content: [ + { + nodeType: "text", + value: "2 premières", + }, + ], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: + " corrections mentionnées ci-dessus. Si nous comparons les résultats du sondage de juillet à ceux d'octobre, nous constatons que : ", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "20 % plus de personnes ont trouvé que l’outil leur avait fourni les informations recherchées; ", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "15 % plus de personnes ont indiqué que l'outil les avait renseignés sur les prestations qui leur sont offertes. ", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Pour nous assurer que l’estimateur reste convivial à mesure qu’il évolue, nous surveillons également sa facilité d'utilisation, qui est restée stable à environ ", + }, + { + nodeType: "span", + content: [ + { + nodeType: "text", + value: "80 %", + }, + ], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: ". ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "En tenant compte à la fois des commentaires et des données analytiques, nous pouvons voir comment les changements ont été reçus et quelles sources de difficultés ont été éliminées. ", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Ce qui nous attend ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Nous surveillerons nos indicateurs de succès à mesure que nous publierons de nouvelles versions de l'estimateur. Entre-temps, continuez à nous envoyer des commentaires sur votre expérience. Nous sommes à l'écoute! ", + }, + ], + }, + ], + }, + }, + ], + }, + ], + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: [ + "gc:subjects/gv-government-and-politics/government-services", + ], + scKeywordsEn: "digital services", + scKeywordsFr: "services numériques", + scContentType: null, + scOwner: null, + scDateModifiedOverwrite: "2023-03-03", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", + height: 1543, + width: 2670, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", + height: 1543, + width: 2670, + }, + scSocialMediaImageAltTextEn: + " Older couple using the estimator on a computer", + scSocialMediaImageAltTextFr: + " Couple âgé qui utilise l'estimateur sur un ordinateur", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/main-content", + scId: "OAS-BENEFITS-ESTIMATOR-MAIN-CONTENT", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h1", + content: [ + { + nodeType: "text", + value: "Old Age Security Benefits Estimator", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "This estimator helps you find the Old Age Security (OAS) benefits you're eligible for and estimates your monthly payments.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "2021-10", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Beta", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "We’re improving the estimator to make it as useful as possible for Canadian seniors.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Estimate your benefits and let us know what you think! ", + format: { + variants: ["strong"], + }, + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Discover the Old Age Security benefits", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Whether you’re going through a life event or about to retire, this tool helps you understand and navigate Old Age Security benefits. You don’t even have to sign in. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "By launching the Old Age Security Benefits Estimator, we want to make access to benefits easier, from the discovery to the application process.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Old Age Security Benefits Estimator will let you know if you’re eligible and when you can apply. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "If you haven’t already, let us know what you think of the estimator.", + format: { + variants: ["strong"], + }, + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h1", + content: [ + { + nodeType: "text", + value: + "Estimateur des prestations de la Sécurité de la vieillesse", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Cet estimateur vous aide à trouver les prestations de la Sécurité de la vieillesse (SV) auxquelles vous êtes admissible et estime vos paiements mensuels.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "2021-10", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Bêta", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Nous améliorons l'estimateur afin de le rendre aussi utile que possible pour les aînés canadiens. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Estimez vos prestations et dites-nous ce que vous en pensez! ", + format: { + variants: ["strong"], + }, + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: + "Découvrez les prestations de la Sécurité de la vieillesse ", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Si vous traversez un événement de la vie ou prenez bientôt votre retraite, cet outil vous aide à comprendre les prestations de la Sécurité de la vieillesse et à mieux vous y orienter. Vous n'avez même pas besoin d'ouvrir une session.   ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "En lançant l'Estimateur des prestations de la Sécurité de la vieillesse, nous voulons faciliter l'accès aux prestations, du processus de découverte à celui de la demande.   ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "L'Estimateur des prestations de la Sécurité de la vieillesse vous permettra de savoir si vous êtes admissible et quand vous pouvez présenter votre demande. ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Si vous ne l’avez pas déjà fait, dites-nous ce que vous pensez de l’estimateur. ", + format: { + variants: ["strong"], + }, + }, + ], + }, + ], + }, + }, + { + scId: "OVERVIEW", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", + width: 2670, + height: 1543, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", + width: 2670, + height: 1543, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: "Older couple using the estimator on a computer", + scImageAltTextFr: + "Couple âgé qui utilise l'estimateur sur un ordinateur", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/tooltips/information-beta", + scId: "INFORMATION-BETA-SCLABS", + scTitleEn: "Information", + scTitleFr: "Information", + scContentEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Beta: ", + format: { + variants: ["strong"], + }, + }, + { + nodeType: "text", + value: + "Continuing to improve a usable tool or service while collecting feedback.", + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Bêta : ", + format: { + variants: ["strong"], + }, + }, + { + nodeType: "text", + value: + "Continuer d’améliorer un outil ou un service fonctionnel et obtenir de la rétroaction.", + }, + ], + }, + ], + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/beta-definition", + scId: "BETA-DEFINITION", + scContentEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Beta: ", + format: { + variants: ["strong"], + }, + }, + { + nodeType: "text", + value: + "Continuing to improve a usable tool or service while collecting feedback.", + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Bêta :", + format: { + variants: ["strong"], + }, + }, + { + nodeType: "text", + value: + " Continuer d’améliorer un outil ou un service fonctionnel et obtenir de la rétroaction.", + }, + ], + }, + ], + }, + }, + { + scId: "TRY-THE-ESTIMATOR", + scTitleEn: "Try the estimator", + scTitleFr: "Essayer l'estimateur", + scDestinationURLEn: "https://ep-be.alpha.service.canada.ca/en", + scDestinationURLFr: "https://ep-be.alpha.service.canada.ca/fr", + scButtonType: ["gc:custom/decd-endc/button-type/primary"], + }, + { + scId: "GIVE-FEEDBACK-OAS-ESTIMATOR", + scTitleEn: "Give feedback", + scTitleFr: "Fournir des commentaires", + scDestinationURLEn: + "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=eng", + scDestinationURLFr: + "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=fra", + scButtonType: ["gc:custom/decd-endc/button-type/secondary"], + }, + ], + }, + }, + }, +}; +export const [oasUpdatesData] = [ + oasBenefitsEstimatorData.data.sclabsPageV1ByPath.item.scLabProjectUpdates, +]; + +export const playbookData = { + data: { + sclabsPageV1ByPath: { + item: { + scId: "PLAYBOOK-OVERVIEW", + scPageNameEn: "/en/projects/digital-standards-playbook", + scPageNameFr: "/fr/projets/guide-normes-numeriques", + scTitleEn: "Digital Standards Playbook", + scTitleFr: "Guide sur les normes relatives au numérique", + scShortTitleEn: null, + scShortTitleFr: null, + scLabProjectStage: ["gc:custom/decd-endc/project-stage/discovery"], + scLabProjectSummaryEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "We want to show how to apply the Digital Standards by using them to improve the Playbook to make it more useful for public servants.", + }, + ], + }, + ], + }, + scLabProjectSummaryFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Par l'utilisation des normes numériques, notre objectif est d'améliorer le Guide en continu afin de le rendre plus utile pour les fonctionnaires.", + }, + ], + }, + ], + }, + scDescriptionEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "A guide to help teams deliver services that meet client needs.", + }, + ], + }, + ], + }, + scDescriptionFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Un Guide pour aider les équipes à fournir des services qui répondent aux besoins de la clientèle.", + }, + ], + }, + ], + }, + scLabProjectUpdates: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/digital-standards-playbook/updates/awareness-use-gaps", + scId: "AWARENESS-USE-GAPS", + scPageNameEn: + "/en/projects/digital-standards-playbook/awareness-use-gaps", + scPageNameFr: + "/fr/projets/guide-normes-numeriques/connaissance-utilisation-lacunes", + scTitleEn: + "What we learned about awareness, use and gaps of the digital standards playbook", + scTitleFr: + "Ce que nous avons appris sur la connaissance, l'utilisation et les lacunes du guide sur les normes relatives au numérique", + scShortTitleEn: null, + scShortTitleFr: null, + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: [ + "gc:subjects/pr-processes/design", + "gc:subjects/pr-processes/standards", + "gc:subjects/in-information-and-communications/information/government-information", + ], + scKeywordsEn: null, + scKeywordsFr: null, + scContentType: [ + "gc:content-types/promotional-material-featured-articles", + ], + scOwner: ["gc:institutions/service-canada"], + scDateModifiedOverwrite: "2024-01-30", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/digital-standards-playbook/digital-standards-woman-checklist.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/digital-standards-woman-checklist.jpg", + height: 600, + width: 900, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/digital-standards-playbook/digital-standards-woman-checklist.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/digital-standards-woman-checklist.jpg", + height: 600, + width: 900, + }, + scSocialMediaImageAltTextEn: "Woman checking a giant check list", + scSocialMediaImageAltTextFr: + "Femme vérifiant une liste de contrôle géante", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + scId: "AWARENESS-USE-GAPS-FIG1", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/digital-standards-awareness-fig1-eng.jpg", + width: 1912, + height: 1157, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/digital-standards-awareness-fig1-fra.jpg", + width: 1912, + height: 1148, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: + "Awareness and use of the digital standards playbook (bar graph)", + scImageAltTextFr: + "Connaissance et utilisation du guide sur les normes relatives au numérique (diagramme en barres)", + scImageCaptionEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Figure 1", + }, + ], + }, + ], + }, + scImageCaptionFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Figure 1", + }, + ], + }, + ], + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/digital-standards-playbook/updates/awareness-use-gaps-main", + scId: "AWARENESS-USE-GAPS-MAIN-CONTENT", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Themes missing from the playbook", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + 'In our survey, we gave examples of information we could add to the digital standard "Design with users." For example, why the standard is important, relevant policies, and sample activities in each service design phase. We asked people if they thought this information would be helpful.', + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Here are some of the things we heard that should be in the playbook:", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Guidance on how to design with users:", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "how to convince executives to design services with users", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "how to know if a solution is the right one", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "when and how to experiment", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "how to design services in government", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "how to regularly measure success", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "how to define user groups", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "how to plan and organize user research and testing", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "how to find and compensate people who participate in user testing", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "how to collect and use data to improve services", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "how to apply this guidance no matter which process teams use to improve services", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Information on:", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "usability and accessibility practices", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + 'terms associated with digital work; for example, "digital" and "design"', + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "what kinds of government services the digital standards apply to", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "We also received suggestions to:", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "make sure the playbook is written in plain language", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "not put too much in the playbook", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "make sure the playbook is designed for the audience it's intended to", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "explain how to define users and make sure that user testing reflects the user population", + }, + ], + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Changing the playbook isn't enough", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Many people shared that an update to the playbook isn't what they need to help them understand and use the digital standards in their work. Instead, they wanted help removing obstacles that make it hard to follow the standards.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Here are some examples of the obstacles that people said need to be removed:", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "the policy requirements are unclear, and no tools exist to make them easy to find or understand", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "it's not clear if the digital standards are mandatory", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "there is no governance to ensure everyone follows the digital standards", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "the rules for managing projects and finances in departments make it hard for teams to follow the digital standards", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "teams don't have enough training and mentorship to learn how to use the digital standards", + }, + ], + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Share your feedback", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The feedback we've received so far has been very helpful. If you haven't shared your thoughts yet, you still can. We are still collecting feedback!", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "We will be using the survey responses and comments to do some more thinking about what teams need to help them design services. Stay tuned. Our next update will explain how we're using your feedback in shaping guidance on the digital standards.", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Thèmes manquants dans le guide", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Dans notre sondage, nous avons donné les exemples d'informations que nous pourrions ajouter à la norme numérique « Conception avec les utilisateurs ». Par exemple, pourquoi la norme est importante, les politiques pertinentes et des exemples d'activités dans chaque phase de conception de service. Nous avons demandé aux gens s'ils pensaient que ces informations seraient utiles.", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Voici certains commentaires que nous avons entendus et qui devraient figurer dans le guide :", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Des conseils sur la façon de concevoir avec les utilisateurs :", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment convaincre les dirigeants de concevoir des services avec les utilisateurs;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment savoir si une solution est la bonne;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "quand et comment expérimenter;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment concevoir des services au sein du gouvernement;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "comment mesurer régulièrement le succès;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment définir les groupes d'utilisateurs;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment planifier et organiser la recherche sur les utilisateurs ainsi que les essais d'utilisateurs;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment trouver et rémunérer les personnes qui participent aux tests d'utilisateurs;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment recueillir et utiliser les données pour améliorer les services;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "comment appliquer ces conseils quel que soit le processus utilisé par les équipes pour améliorer les services.", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Des informations sur :", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les pratiques en matière d'utilisabilité et d'accessibilité;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les termes associés au travail numérique, par exemple «", + }, + { + nodeType: "span", + content: [], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: "numérique", + }, + { + nodeType: "span", + content: [], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: "» et «", + }, + { + nodeType: "span", + content: [], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: "conception", + }, + { + nodeType: "span", + content: [], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: "»;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les types de services publics auxquels les normes numériques s'appliquent.", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Nous avons également reçu des suggestions pour :", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "s'assurer que le guide est rédigé dans un langage simple;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "ne pas mettre trop de choses dans le guide;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "s'assurer que le guide est conçu pour son public cible;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "expliquer comment définir les utilisateurs et s'assurer que les gens qui participent aux essais représentent correctement la population d'utilisateurs.", + }, + ], + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Modifier le guide n'est pas suffisant", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "De nombreuses personnes ont mentionné qu'une mise à jour du guide n'est pas ce dont elles ont le plus besoin pour les aider à comprendre et à utiliser les normes relatives au numérique dans le cadre de leur travail. Elles souhaiteraient plutôt qu'on les aide à éliminer les obstacles qui rendent difficile le respect des normes.", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Voici quelques exemples d'obstacles qui, selon les personnes questionnées, doivent être éliminés :", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les exigences de la politique ne sont pas claires et il n'existe pas d'outils permettant de les trouver ou de les comprendre facilement;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "il n'est pas clair si les normes numériques sont obligatoires;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "il n'y a pas de gouvernance pour s'assurer que tout le monde respecte les normes numériques;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les règles de gestion des projets et des finances dans les départements rendent difficile le respect des normes numériques par les équipes;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "il n'y a pas assez de formation et d'encadrement pour aider les équipes à apprendre à appliquer les normes numériques.", + }, + ], + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Faites-nous part de vos commentaires", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Les commentaires que nous avons reçus jusqu'à maintenant ont été très utiles. Si vous n'avez pas encore fait part de vos réflexions, vous pouvez encore le faire. Nous continuons à recueillir des commentaires!", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Nous utiliserons les réponses du sondage et les commentaires pour réfléchir davantage à ce que les équipes ont besoin pour les aider à concevoir des services. Restez à l'écoute. Notre prochaine mise à jour expliquera comment nous utilisons vos commentaires pour élaborer des orientations sur les normes relatives au numérique.", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + }, + { + scId: "PLAYBOOK-TAKE-SURVEY", + scTitleEn: "Take survey", + scTitleFr: "Répondre au sondage", + scDestinationURLEn: + "https://forms-formulaires.alpha.canada.ca/id/clooguv2g0052yj6368lm0kb7", + scDestinationURLFr: + "https://forms-formulaires.alpha.canada.ca/fr/id/clooguv2g0052yj6368lm0kb7", + scButtonType: ["gc:custom/decd-endc/button-type/primary"], + }, + ], + }, + ], + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: [ + "gc:subjects/pr-processes/standards", + "gc:subjects/in-information-and-communications/information/government-information", + ], + scKeywordsEn: null, + scKeywordsFr: null, + scContentType: null, + scOwner: null, + scDateModifiedOverwrite: null, + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/digital-standards-playbook/overview.png", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/overview.png", + height: 335, + width: 500, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/digital-standards-playbook/overview.png", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/overview.png", + height: 335, + width: 500, + }, + scSocialMediaImageAltTextEn: + "Decorative image of a monitor, mobile phone and tablet.", + scSocialMediaImageAltTextFr: + "Image décorative d'un moniteur, d'un téléphone cellulaire et d'une tablette.", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/digital-standards-playbook/main-content", + scId: "PLAYBOOK-MAIN-CONTENT", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h1", + content: [ + { + nodeType: "text", + value: "Digital Standards Playbook", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Digital Standards Playbook provides guidance to Government of Canada employees who design and deliver digital services.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "2023-10", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Discovery", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "We want to show how to apply the Digital Standards by using them to improve the Playbook to make it more useful for public servants.", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "About the Digital Standards", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Digital Standards are a set of 10 principles that helps the Government of Canada build user-centric services for people, businesses and communities. They guide teams through designing digital services in a way that best serves Canadians.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Digital Standards Playbook was developed to help and empower public servants to define what good services look like in Canada. The Playbook also provides practical guidance and tools to deliver services that are easy-to-use, inclusive, effective and secure.", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Help improve the Playbook", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "We’re keeping the 10 principles from the ", + }, + { + nodeType: "link", + data: { + href: "https://www.canada.ca/en/government/system/digital-government/government-canada-digital-standards.html", + }, + value: "previous Playbook", + }, + { + nodeType: "text", + value: + ", but we’ll improve and expand on the guidance based on feedback from you! ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Take our quick survey to help us understand user awareness of the Digital Standards and gather some initial feedback on the proposed content for the Playbook.", + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h1", + content: [ + { + nodeType: "text", + value: "Guide sur les normes relatives au numérique", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Le Guide sur les normes relatives au numérique (normes numériques) fournit une orientation aux employés du gouvernement du Canada qui conçoivent et fournissent des services numériques.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "2023-10", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Découverte", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Par l’utilisation des normes numériques, notre objectif est d’améliorer le Guide en continu afin de le rendre plus utile pour les fonctionnaires.", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "À propos des normes relatives au numérique", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Les normes relatives au numérique comprennent 10 principes directeurs qui aident le gouvernement du Canada à créer des services centrés sur l’utilisateur; incluant les personnes, les entreprises et les collectivités. Elles guident les équipes dans la conception de services numériques de manière à servir au mieux les intérêts des Canadiens.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "L’objectif du Guide sur les normes relatives au numérique est d’informer les fonctionnaires sur les normes relatives au numérique et de définir ce qu’est la prestation de services de qualité au Canada. Le Guide fournit également des conseils et des outils concrets pour fournir des services faciles à utiliser, inclusifs, efficaces et sécurisés.", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Contribuer à l’amélioration du Guide", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Nous conservons les 10 principes du ", + }, + { + nodeType: "link", + data: { + href: "https://www.canada.ca/fr/gouvernement/systeme/gouvernement-numerique/normes-numeriques-gouvernement-canada.html", + }, + value: "Guide précédent", + }, + { + nodeType: "text", + value: + ", mais nous améliorerons et élaborerons l’orientation en fonction de vos commentaires!", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Répondez à notre sondage rapide pour nous aider à comprendre le niveau de connaissance des utilisateurs à propos des normes relatives au numérique, cela nous permettra de recueillir les commentaires initiaux sur le contenu proposé du Guide.", + }, + ], + }, + ], + }, + scFragments: [], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/tooltips/information-discovery", + scId: "INFORMATION-DISCOVERY-SCLABS", + scTitleEn: "Information", + scTitleFr: "Information", + scContentEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Discovery:", + format: { + variants: ["strong"], + }, + }, + { + nodeType: "text", + value: + " Defining a problem, exploring needs and evaluating existing solutions.", + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Découverte : ", + format: { + variants: ["strong"], + }, + }, + { + nodeType: "text", + value: + "Définir un problème, explorer les besoins et évaluer les solutions existantes.", + }, + ], + }, + ], + }, + }, + { + scId: "PLAYBOOK-OVERVIEW", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/overview.png", + width: 500, + height: 335, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/digital-standards-playbook/overview.png", + width: 500, + height: 335, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: null, + scImageAltTextFr: null, + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + }, + { + scId: "PLAYBOOK-TAKE-SURVEY", + scTitleEn: "Take survey", + scTitleFr: "Répondre au sondage", + scDestinationURLEn: + "https://forms-formulaires.alpha.canada.ca/id/clooguv2g0052yj6368lm0kb7", + scDestinationURLFr: + "https://forms-formulaires.alpha.canada.ca/fr/id/clooguv2g0052yj6368lm0kb7", + scButtonType: ["gc:custom/decd-endc/button-type/primary"], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/digital-standards-playbook/share-thoughts", + scId: "PLAYBOOK-SHARE-THOUGHTS", + scContentEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Interested in seeing the full Playbook or want to share your thoughts? Email us at ", + }, + { + nodeType: "link", + data: { + href: "mailto:servicedigital-servicesnumerique@tbs-sct.gc.ca", + }, + value: "servicedigital-servicesnumerique@tbs-sct.gc.ca", + }, + { + nodeType: "text", + value: ".", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Playbook will continue to evolve to better meet your needs. Expect to see updates here as we refine the content.", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Vous souhaitez consulter le Guide complet ou nous faire part de vos commentaires? Envoyez-nous un courriel, à : ", + }, + { + nodeType: "link", + data: { + href: "mailto:servicedigital-servicesnumerique@tbs-sct.gc.ca", + }, + value: "servicedigital-servicesnumerique@tbs-sct.gc.ca", + }, + { + nodeType: "text", + value: ".", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Le Guide continuera d’évoluer de façon itérative pour mieux répondre à vos besoins. Restez à l’affût afin de constater les mises à jour en continu.", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + scFragments: [], + }, + ], + }, + }, + }, +}; +export const [playbookUpdatesData] = [ + playbookData.data.sclabsPageV1ByPath.item.scLabProjectUpdates, +]; + +export const ICSData = { + data: { + sclabsPageV1ByPath: { + item: { + scId: "MAKING-EASIER-BENEFITS-PAGE", + scPageNameEn: "/en/projects/making-easier-get-benefits", + scPageNameFr: "/fr/projets/faciliter-obtention-prestations", + scTitleEn: "Making it easier to get benefits", + scTitleFr: "Faciliter l'obtention des prestations", + scShortTitleEn: null, + scShortTitleFr: null, + scLabProjectStage: ["gc:custom/decd-endc/project-stage/discovery"], + scLabProjectSummaryEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "We're talking to Canadians to learn how we can make applying for benefits easier.", + }, + ], + }, + ], + }, + scLabProjectSummaryFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Nous parlons aux Canadiens pour apprendre comment nous pouvons faciliter les demandes de prestations.", + }, + ], + }, + ], + }, + scDescriptionEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "This research will help us learn how we can improve our services.", + }, + ], + }, + ], + }, + scDescriptionFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Cette recherche nous aidera à savoir comment nous pouvons améliorer nos services.", + }, + ], + }, + ], + }, + scLabProjectUpdates: [], + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: [ + "gc:subjects/ec-economics-and-industry/benefits", + "gc:subjects/gv-government-and-politics/government-services", + ], + scKeywordsEn: null, + scKeywordsFr: null, + scContentType: null, + scOwner: ["gc:institutions/service-canada"], + scDateModifiedOverwrite: "2024-02-13", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/integrated-channel/men-women-people-disabilities.png", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/integrated-channel/men-women-people-disabilities.png", + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/integrated-channel/men-women-people-disabilities.png", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/integrated-channel/men-women-people-disabilities.png", + }, + scSocialMediaImageAltTextEn: + "Men and women welcoming people with disabilities", + scSocialMediaImageAltTextFr: + "Hommes et femmes accueillant des personnes en situation de handicap", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/integrated-channel/making-easier-benefits", + scId: "MAKING-EASIER-BENEFITS-CONTENT", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h1", + content: [ + { + nodeType: "text", + value: "Making it easier to get benefits", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { nodeType: "text", value: - "The Virtual Assistant is a conversational chatbot designed to help Canadians overcome challenges they may face as they apply for and receive benefits.", + "We're doing research on the experience of applying for benefits at Service Canada. Our goal is to learn how we can make services better for you.", }, + ], + }, + { + nodeType: "paragraph", + content: [ { - nodeType: "line-break", - content: [], + nodeType: "text", + value: "2023-12", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Discovery", }, ], }, @@ -1360,7 +3765,18 @@ export const projectUpdates = { content: [ { nodeType: "text", - value: "## Why was this project important to pursue?", + value: + "We're talking to Canadians to learn how we can make applying for benefits easier.", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "About the research", }, { nodeType: "line-break", @@ -1374,7 +3790,81 @@ export const projectUpdates = { { nodeType: "text", value: - "Our goal with the Virtual Assistant was to start with user needs and build a prototype that shows how a user-friendly chatbot experience could be. From there, we can work backwards to identify what else needs to be in place to make it possible.", + "Getting benefits at Service Canada should be easy, whether you use the phone, web, mail or go in person. By learning from you about what works well and what needs fixing, we'll be in a better position to meets your needs.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "To make it easier for people to get their benefits, we are exploring:", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "whether people prefer to use phone, web, mail or in person options", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "why they switch between these options", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "what’s working well and what’s not", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "what we can do in a different way to make our services easier to use", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Want to know more about our project or have questions about our research? Email us at ", + }, + { + nodeType: "link", + data: { + href: "mailto:ESDC.ICS.ATS-AST.SDI.EDSC@servicecanada.gc.ca", + }, + value: "ESDC.ICS.ATS-AST.SDI.EDSC@servicecanada.gc.ca", + }, + { + nodeType: "text", + value: ".", }, { nodeType: "line-break", @@ -1382,13 +3872,36 @@ export const projectUpdates = { }, ], }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h1", + content: [ + { + nodeType: "text", + value: "Faciliter l'obtention des prestations", + }, + ], + }, { nodeType: "paragraph", content: [ { nodeType: "text", value: - "Many chatbots surface general information, but the Virtual Assistant provides personalized support to those who are signed into their accounts.", + "Nous étudions l'expérience de demande de prestations à Service Canada. Notre objectif est d'apprendre comment améliorer les services que nous vous offrons.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "2023-12", }, { nodeType: "line-break", @@ -1396,13 +3909,32 @@ export const projectUpdates = { }, ], }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Découverte", + }, + ], + }, { nodeType: "paragraph", content: [ { nodeType: "text", value: - "By automating processes that recognize problems with applications, the four chatbot prototypes can help Canadians resolve issues with their EI or OAS applications on their own instead of having to call in for support.", + "Nous parlons aux Canadiens pour apprendre comment nous pouvons faciliter les demandes de prestations.", + }, + ], + }, + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "À propos de la recherche", }, { nodeType: "line-break", @@ -1416,7 +3948,82 @@ export const projectUpdates = { { nodeType: "text", value: - "## Were you able to do research with Canadians? What did you learn?", + "Il devrait être facile d'obtenir des prestations auprès de Service Canada, que ce soit par téléphone, en ligne, par courrier ou en personne. En apprenant auprès de vous ce qui fonctionne et ce qui doit être amélioré, nous serons en meilleure posture pour répondre à vos besoins.", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Pour faciliter la tâche des gens lorsqu'ils tentent d'obtenir des prestations, nous explorons :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les options que les gens préfèrent utiliser, soit le téléphone, en ligne, le courrier ou en personne;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "pourquoi ils passent d'une option à l'autre;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "ce qui fonctionne bien et ce qui ne marche pas;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "ce que nous pouvons faire de manière différente pour faciliter l'utilisation de nos services.", + }, + ], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Vous voulez en savoir plus sur le projet ou vous avez des questions au sujet de notre étude? Écrivez-nous à l'adresse courriel ", + }, + { + nodeType: "link", + data: { + href: "mailto:ESDC.ICS.ATS-AST.SDI.EDSC@servicecanada.gc.ca", + }, + value: "ESDC.ICS.ATS-AST.SDI.EDSC@servicecanada.gc.ca", + }, + { + nodeType: "text", + value: ".", }, { nodeType: "line-break", @@ -1424,45 +4031,218 @@ export const projectUpdates = { }, ], }, + ], + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/tooltips/information-discovery", + scId: "INFORMATION-DISCOVERY-SCLABS", + scTitleEn: "Information", + scTitleFr: "Information", + scContentEn: { + json: [ { nodeType: "paragraph", content: [ { nodeType: "text", - value: - "We were able to do usability testing on one of our early designs with actual employment insurance (EI) recipients. Research participants found the chatbot to be intuitive and easy to use.", + value: "Discovery:", + format: { + variants: ["strong"], + }, }, { - nodeType: "line-break", - content: [], + nodeType: "text", + value: + " Defining a problem, exploring needs and evaluating existing solutions.", }, ], }, + ], + }, + scContentFr: { + json: [ { nodeType: "paragraph", content: [ { nodeType: "text", - value: - "We're hoping that future user research will provide us with more feedback on how we could further improve the Virtual Assistant.", + value: "Découverte : ", + format: { + variants: ["strong"], + }, }, { - nodeType: "line-break", - content: [], + nodeType: "text", + value: + "Définir un problème, explorer les besoins et évaluer les solutions existantes.", }, ], }, + ], + }, + }, + { + scId: "MAKING-EASIER-BENEFITS-IMAGE", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/integrated-channel/men-women-people-disabilities.png", + width: 720, + height: 464, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/integrated-channel/men-women-people-disabilities.png", + width: 720, + height: 464, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: + "Men and women welcoming people with disabilities", + scImageAltTextFr: + "Hommes et femmes accueillant des personnes en situation de handicap", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + }, + ], + }, + }, + }, +}; +export const [ICSUpdatesData] = [ + ICSData.data.sclabsPageV1ByPath.item.scLabProjectUpdates, +]; + +export const dashboardData = { + data: { + sclabsPageV1ByPath: { + item: { + scId: "CLIENT-HUB-DASHBOARD-OVERVIEW", + scPageNameEn: "/en/projects/dashboard", + scPageNameFr: "/fr/projets/tableau-de-bord", + scTitleEn: "My Service Canada Account dashboard", + scTitleFr: "Tableau de bord de Mon dossier Service Canada", + scShortTitleEn: null, + scShortTitleFr: null, + scLabProjectStage: ["gc:custom/decd-endc/project-stage/beta"], + scLabProjectSummaryEn: { + json: [ + { + nodeType: "paragraph", + content: [ { - nodeType: "paragraph", + nodeType: "text", + value: + "We're introducing new changes to My Service Canada Account that will help you access your government information more easily and quickly.", + }, + ], + }, + ], + }, + scLabProjectSummaryFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Nous apportons des modifications à Mon dossier Service Canada qui vous aideront à obtenir vos informations sur le gouvernement plus facilement et rapidement.", + }, + ], + }, + ], + }, + scDescriptionEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Your Service Canada payments, benefits and services are easier to access with the modernized dashboard.", + }, + ], + }, + ], + }, + scDescriptionFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Vos paiements, prestations et services de Service Canada sont plus faciles à accéder grâce au tableau de bord modernisé.", + }, + ], + }, + ], + }, + scLabProjectUpdates: [], + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: [ + "gc:subjects/ec-economics-and-industry/benefits", + "gc:subjects/in-information-and-communications/information/government-information", + ], + scKeywordsEn: null, + scKeywordsFr: null, + scContentType: null, + scOwner: null, + scDateModifiedOverwrite: "2023-06-28", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/client-hub/dashboard-overview.png", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/dashboard-overview.png", + height: 937, + width: 1433, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/client-hub/dashboard-overview.png", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/dashboard-overview.png", + height: 937, + width: 1433, + }, + scSocialMediaImageAltTextEn: + "Image of a man sitting in a chair with a laptop on his lap. Background is a screen with icons and coins.", + scSocialMediaImageAltTextFr: + "Image d'un homme assis dans un fauteuil avec un ordinateur portable sur les genoux. L'arrière-plan est un écran avec des icônes et des pièces de monnaie.", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/dashboard-intro", + scId: "CLIENT-HUB-INTRO", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h1", content: [ { nodeType: "text", - value: - "## What has been the outcome of your work so far?", - }, - { - nodeType: "line-break", - content: [], + value: "My Service Canada Account dashboard", }, ], }, @@ -1472,11 +4252,7 @@ export const projectUpdates = { { nodeType: "text", value: - "We've paused work on the Virtual Assistant due to lack of funding and resources needed to address significant technical barriers to implementation.", - }, - { - nodeType: "line-break", - content: [], + "The dashboard is the new home page in the My Service Canada Account (MSCA). With one click, you can view, manage, or start an application for Service Canada benefits.", }, ], }, @@ -1485,8 +4261,7 @@ export const projectUpdates = { content: [ { nodeType: "text", - value: - 'For the Virtual Assistant to work, it needs to access data from many different applications. The most effective way for applications to share data is through "application programming interfaces" (APIs), which allow two programs to talk to each other.', + value: "2021-10", }, { nodeType: "line-break", @@ -1499,12 +4274,7 @@ export const projectUpdates = { content: [ { nodeType: "text", - value: - "Unfortunately, the technical systems in our department can't yet provide the APIs we need to build a working version of the Virtual Assistant and no one is available to work on it right now. As a result, the Virtual Assistant is on hold until it is technically possible to launch.", - }, - { - nodeType: "line-break", - content: [], + value: "Beta", }, ], }, @@ -1514,11 +4284,7 @@ export const projectUpdates = { { nodeType: "text", value: - "The Virtual Assistant is a benchmark of the type of service we aim to deliver to clients in the future, and we look forward to making it a reality.", - }, - { - nodeType: "line-break", - content: [], + "We're making improvements that will help you access information about your government benefits and services more quickly and easily.", }, ], }, @@ -1527,12 +4293,12 @@ export const projectUpdates = { scContentFr: { json: [ { - nodeType: "paragraph", + nodeType: "header", + style: "h1", content: [ { nodeType: "text", - value: - "# (FR) What we learned building the Service Canada Virtual Assistant", + value: "Tableau de bord de Mon dossier Service Canada", }, ], }, @@ -1542,11 +4308,7 @@ export const projectUpdates = { { nodeType: "text", value: - "The Virtual Assistant is a conversational chatbot designed to help Canadians overcome challenges they may face as they apply for and receive benefits.", - }, - { - nodeType: "line-break", - content: [], + "Le tableau de bord est la nouvelle page d'accueil de Mon dossier Service Canada (MSCA). En un seul clic, il vous permet de consulter, de gérer ou de présenter une demande de prestations de Service Canada.", }, ], }, @@ -1555,7 +4317,7 @@ export const projectUpdates = { content: [ { nodeType: "text", - value: "## Why was this project important to pursue?", + value: "2021-10", }, { nodeType: "line-break", @@ -1568,12 +4330,7 @@ export const projectUpdates = { content: [ { nodeType: "text", - value: - "Our goal with the Virtual Assistant was to start with user needs and build a prototype that shows how a user-friendly chatbot experience could be. From there, we can work backwards to identify what else needs to be in place to make it possible.", - }, - { - nodeType: "line-break", - content: [], + value: "Bêta", }, ], }, @@ -1583,53 +4340,101 @@ export const projectUpdates = { { nodeType: "text", value: - "Many chatbots surface general information, but the Virtual Assistant provides personalized support to those who are signed into their accounts.", - }, - { - nodeType: "line-break", - content: [], + "Nous apportons des améliorations qui vous aideront à obtenir l'information concernant vos prestations et services gouvernementaux plus rapidement et facilement.", }, ], }, + ], + }, + scFragments: [], + }, + { + scId: "CLIENT-HUB-OVERVIEW", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/dashboard-overview.png", + width: 1433, + height: 937, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/dashboard-overview.png", + width: 1433, + height: 937, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: null, + scImageAltTextFr: null, + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/tooltips/information-beta", + scId: "INFORMATION-BETA-SCLABS", + scTitleEn: "Information", + scTitleFr: "Information", + scContentEn: { + json: [ { nodeType: "paragraph", content: [ { nodeType: "text", - value: - "By automating processes that recognize problems with applications, the four chatbot prototypes can help Canadians resolve issues with their EI or OAS applications on their own instead of having to call in for support.", + value: "Beta: ", + format: { + variants: ["strong"], + }, }, { - nodeType: "line-break", - content: [], + nodeType: "text", + value: + "Continuing to improve a usable tool or service while collecting feedback.", }, ], }, + ], + }, + scContentFr: { + json: [ { nodeType: "paragraph", content: [ { nodeType: "text", - value: - "## Were you able to do research with Canadians? What did you learn?", + value: "Bêta : ", + format: { + variants: ["strong"], + }, }, { - nodeType: "line-break", - content: [], + nodeType: "text", + value: + "Continuer d’améliorer un outil ou un service fonctionnel et obtenir de la rétroaction.", }, ], }, + ], + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/about", + scId: "DASHBOARD-ABOUT", + scContentEn: { + json: [ { - nodeType: "paragraph", + nodeType: "header", + style: "h2", content: [ { nodeType: "text", - value: - "We were able to do usability testing on one of our early designs with actual employment insurance (EI) recipients. Research participants found the chatbot to be intuitive and easy to use.", - }, - { - nodeType: "line-break", - content: [], + value: "About the dashboard", }, ], }, @@ -1638,12 +4443,8 @@ export const projectUpdates = { content: [ { nodeType: "text", - value: - "We're hoping that future user research will provide us with more feedback on how we could further improve the Virtual Assistant.", - }, - { - nodeType: "line-break", - content: [], + value: + "The new dashboard is ready for you to try on My Service Canada Account. It will provide you with all your Service Canada payments, benefits and services in one central space for easy access. You'll be able to perform common actions such as starting an application, viewing your updates, submitting information or getting help.", }, ], }, @@ -1652,8 +4453,7 @@ export const projectUpdates = { content: [ { nodeType: "text", - value: - "## What has been the outcome of your work so far?", + value: "The dashboard will make it simple and easy to:", }, { nodeType: "line-break", @@ -1662,30 +4462,58 @@ export const projectUpdates = { ], }, { - nodeType: "paragraph", + nodeType: "unordered-list", content: [ { - nodeType: "text", - value: - "We've paused work on the Virtual Assistant due to lack of funding and resources needed to address significant technical barriers to implementation.", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "find the information you are looking for", + }, + ], }, { - nodeType: "line-break", - content: [], + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "start and complete what you came to do", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "view and manage your personal information for all benefits in one place", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "find contact information if you require help", + }, + ], }, ], }, + ], + }, + scContentFr: { + json: [ { - nodeType: "paragraph", + nodeType: "header", + style: "h2", content: [ { nodeType: "text", - value: - 'For the Virtual Assistant to work, it needs to access data from many different applications. The most effective way for applications to share data is through "application programming interfaces" (APIs), which allow two programs to talk to each other.', - }, - { - nodeType: "line-break", - content: [], + value: "À propos du tableau de bord", }, ], }, @@ -1695,11 +4523,7 @@ export const projectUpdates = { { nodeType: "text", value: - "Unfortunately, the technical systems in our department can't yet provide the APIs we need to build a working version of the Virtual Assistant and no one is available to work on it right now. As a result, the Virtual Assistant is on hold until it is technically possible to launch.", - }, - { - nodeType: "line-break", - content: [], + "Le nouveau tableau de bord est disponible pour que vous puissiez l'essayer sur Mon dossier Service Canada. Il vous permettra d'accéder facilement à tous vos paiements, prestations et services de Service Canada dans un espace central. Vous pourrez effectuer des actions courantes, telles que présenter des demandes, consulter vos mises à jour, soumettre de l'information et obtenir de l'aide.", }, ], }, @@ -1709,7 +4533,7 @@ export const projectUpdates = { { nodeType: "text", value: - "The Virtual Assistant is a benchmark of the type of service we aim to deliver to clients in the future, and we look forward to making it a reality.", + "Le tableau de bord rendra les choses plus simples et plus faciles pour :", }, { nodeType: "line-break", @@ -1717,335 +4541,425 @@ export const projectUpdates = { }, ], }, - ], - }, - }, - { - scId: "EXPLORE-THE-VIRTUAL-ASSISTANT", - scTitleEn: "Explore the Virtual Assistant", - scTitleFr: "Découvrez l'assistant virtuel", - scContentEn: { - json: null, - }, - scContentFr: { - json: null, - }, - scImageEn: null, - scImageFr: null, - scImageAltTextEn: null, - scImageAltTextFr: null, - scLabsButton: [ - { - scId: "EXPLORE-THE-VIRTUAL-ASSISTANT", - scTitleEn: "Explore the Virtual Assistant", - scTitleFr: "Découvrez l'assistant virtuel", - scDestinationURLEn: "/en/projects/virtual-assistant/try-it-out", - scDestinationURLFr: "/fr/projets/assistant-virtuel/lessayer", - scButtonType: ["gc:custom/decd-endc/button-type/primary"], - }, - ], - }, - ], - }, - }, - }, -}; - -export const dictionaryData = { - data: { - dictionaryV1List: { - items: [ - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/all", - scId: "ALL", - scTermEn: "All", - scTermFr: "Tous", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/ended", - scId: "ENDED", - scTermEn: "Ended", - scTermFr: "Fin", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/filter-by", - scId: "FILTER-BY", - scTermEn: "Filter by:", - scTermFr: "Filtrer par :", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/on-this-page", - scId: "ON-THIS-PAGE", - scTermEn: "On this page", - scTermFr: "Sur cette page", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/optional-information", - scId: "OPTIONAL-INFORMATION", - scTermEn: "Optional information", - scTermFr: "Renseignements optionnels", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/past-projects", - scId: "PAST-PROJECTS", - scTermEn: "Past projects", - scTermFr: "Projets antérieurs", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/paused", - scId: "PAUSED", - scTermEn: "Paused", - scTermFr: "Interrompu :", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/project-stage", - scId: "PROJECT-STAGE", - scTermEn: "Project stage:", - scTermFr: "Phase du projet :", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/required-information", - scId: "REQUIRED-INFORMATION", - scTermEn: "Required information", - scTermFr: "Renseignements obligatoires", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/started", - scId: "STARTED", - scTermEn: "Started:", - scTermFr: "Début :", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/summary", - scId: "SUMMARY", - scTermEn: "Summary", - scTermFr: "Résumé :", - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/dictionary/upcoming-projects", - scId: "UPCOMING-PROJECTS", - scTermEn: "Upcoming projects", - scTermFr: "Projets à venir", - }, - ], - }, - }, -}; - -export const oasBenefitsEstimatorData = { - data: { - sclabsPageV1ByPath: { - item: { - scId: "OAS-BENEFITS-ESTIMATOR-OVERVIEW", - scPageNameEn: "/en/projects/oas-benefits-estimator", - scPageNameFr: "/fr/projets/estimateur-prestations-sv", - scTitleEn: "Old Age Security Benefits Estimator", - scTitleFr: "Estimateur des prestations de la Sécurité de la vieillesse", - scShortTitleEn: null, - scShortTitleFr: null, - scLabProjectStage: ["gc:custom/decd-endc/project-stage/beta"], - scLabProjectSummaryEn: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "We’re improving the estimator to make it as useful as possible for Canadian seniors. ", - }, - ], - }, - ], - }, - scLabProjectSummaryFr: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Nous améliorons l'estimateur afin de le rendre aussi utile que possible pour les aînés canadiens. ", - }, - ], - }, - ], - }, - scDescriptionEn: { - json: [ - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Whether you’re about to retire or preparing for the future, this tool helps you understand and navigate Old Age Security benefits.", - }, - ], - }, - ], - }, - scDescriptionFr: { - json: [ - { - nodeType: "paragraph", - content: [ { - nodeType: "text", - value: - "Si vous prenez bientôt votre retraite ou si vous vous préparez pour l'avenir, cet outil vous aide à comprendre les prestations de la Sécurité de la vieillesse et à mieux vous y orienter.", + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "trouver l'information que vous cherchez;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "commencer et terminer ce que vous êtes venu faire;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "consulter et gérer vos renseignements personnels pour toutes vos prestations en un seul endroit;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "trouver nos coordonnées si vous avez besoin d'aide.", + }, + ], + }, + ], }, ], }, - ], - }, - scLabProjectUpdates: [ + scFragments: [], + }, { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/oas-benefits-estimator/project-updates/what-we-learned", - scId: "WHAT-WE-LEARNED", - scPageNameEn: "/en/projects/oas-benefits-estimator/what-we-learned", - scPageNameFr: - "/fr/projets/estimateur-prestations-sv/ce-que-nous-avons-appris", - scTitleEn: - "What we learned on Service Canada Labs before going live on Canada.ca", - scTitleFr: - "Ce que nous avons appris dans les laboratoires avant notre lancement sur Canada.ca", - scShortTitleEn: null, - scShortTitleFr: null, - scBreadcrumbParentPages: [ - { - scTitleEn: "Service Canada Labs", - scTitleFr: "Laboratoires de Service Canada", - scPageNameEn: "/en/home", - scPageNameFr: "/fr/accueil", - }, - ], - scSubject: null, - scKeywordsEn: null, - scKeywordsFr: null, - scContentType: [ - "gc:content-types/promotional-material-featured-articles", - ], - scOwner: null, - scDateModifiedOverwrite: "2023-07-02", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - height: 1543, - width: 2670, - }, - scSocialMediaImageFr: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - height: 1543, - width: 2670, - }, - scSocialMediaImageAltTextEn: "People giving feedback", - scSocialMediaImageAltTextFr: - "Personnes qui donnent de la rétroaction", - scNoIndex: false, - scNoFollow: false, - scFragments: [ - { - scId: "GIVE-FEEDBACK-OAS-ESTIMATOR", - scTitleEn: "Give feedback", - scTitleFr: "Fournir des commentaires", - scDestinationURLEn: - "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=eng", - scDestinationURLFr: - "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=fra", - scButtonType: ["gc:custom/decd-endc/button-type/secondary"], - }, - ], + scId: "SIGN-IN-MSCA-BUTTON", + scTitleEn: "Sign in to My Service Canada Account", + scTitleFr: "Se connecter à Mon dossier Service Canada", + scDestinationURLEn: + "https://www.canada.ca/en/employment-social-development/services/my-account.html", + scDestinationURLFr: + "https://www.canada.ca/fr/emploi-developpement-social/services/mon-dossier.html", + scButtonType: ["gc:custom/decd-endc/button-type/primary"], }, { _path: - "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/oas-benefits-estimator/project-updates/how-feedback-is-shaping-the-estimator", - scId: "HOW-FEEDBACK-SHAPING-ESTIMATOR", - scPageNameEn: - "/en/projects/oas-benefits-estimator/how-feedback-shaping", - scPageNameFr: - "/fr/projets/estimateur-prestations-sv/faconner-grace-retroaction", - scTitleEn: "How feedback is shaping the estimator", - scTitleFr: "Façonner l’estimateur grâce à la rétroaction", - scShortTitleEn: null, - scShortTitleFr: null, - scBreadcrumbParentPages: [ - { - scTitleEn: "Service Canada Labs", - scTitleFr: "Laboratoires de Service Canada", - scPageNameEn: "/en/home", - scPageNameFr: "/fr/accueil", - }, - ], - scSubject: [ - "gc:subjects/gv-government-and-politics/government-services", - ], - scKeywordsEn: "feedback, benefits, estimator", - scKeywordsFr: "rétroaction, prestations, estimateur", - scContentType: [ - "gc:content-types/promotional-material-featured-articles", - ], - scOwner: ["gc:institutions/service-canada"], - scDateModifiedOverwrite: "2023-12-12", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", - height: 1543, - width: 2670, + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/features", + scId: "DASHBOARD-FEATURES", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Overview of features", + }, + ], + }, + ], }, - scSocialMediaImageFr: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/feedback.jpg", - height: 1543, - width: 2670, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Aperçu des fonctionnalités", + }, + ], + }, + ], }, - scSocialMediaImageAltTextEn: - " Different kinds of feedback being gathered", - scSocialMediaImageAltTextFr: - " Un rassemblement de différents types de rétroaction", - scNoIndex: false, - scNoFollow: false, scFragments: [ { _path: - "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/project-updates/how-feedback-shaping-estimator/using-feedback", - scId: "ESTIMATOR-USING-FEEDBACK", + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/feature-dashboard", + scId: "FEATURE-DASHBOARD", + scContentEn: { + json: [ + { + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: "Information is clearly presented ", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "On the dashboard, you will find: ", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "all your benefits on the same page ", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a menu to access your personal information and security settings", + }, + ], + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: "Information clairement présentée", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Sur le tableau de bord, vous trouverez :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "toutes vos prestations sur la même page;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "un menu pour accéder à vos informations personnelles et à vos paramètres de sécurité.", + }, + ], + }, + ], + }, + ], + }, + scFragments: [ + { + scId: "FEATURE-DASHBOARD", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-dashboard-en.png", + width: 759, + height: 498, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-dashboard-fr.png", + width: 758, + height: 498, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: + "My dashboard page from My Service Canada Account", + scImageAltTextFr: + "Page Mon tableau de bord de Mon dossier Service Canada", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + scLongDescHeadingEn: + "Text version of the image My dashboard", + scLongDescHeadingFr: + "Version textuelle de l’image Mon tableau de bord", + scLongDescEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "The dashboard page includes: ", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "a heading with: ", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "the name of the site: My Service Canada Account ", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "an “Account” menu ", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "benefits, such as: ", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Employment Insurance, with a link to applications, payments and claims, taxes, reports and documents, personal information ", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Canada Pension Plan, with a link to applications, payments, taxes, documents, provisions, personal information ", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + scLongDescFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Le tableau de bord contient les éléments suivants : ", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "un en-tête avec : ", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "le nom du site : Mon dossier Service Canada; ", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "un menu « Compte »; ", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "des prestations, telles que : ", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Assurance-emploi, avec un lien vers les demandes de prestations, paiements et demandes, impôts, rapports et documents, renseignements personnels; ", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Régime de pensions du Canada, avec un lien vers les demandes de prestations, paiements, impôts, documents, clauses, renseignements personnels.", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + }, + ], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/feature-card", + scId: "FEATURE-CARD", scContentEn: { json: [ { nodeType: "header", - style: "h2", + style: "h3", content: [ { nodeType: "text", - value: "Using feedback", + value: "Actions are easy to find and to complete", }, ], }, @@ -2054,8 +4968,32 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "The estimator has proven to be user-friendly, but that didn't mean it was serving everyone’s needs. In fact, the initial feedback suggested there were specific things we needed to fix. Below, we show how we’ve used feedback with examples inspired by real survey responses. ", + value: "For each benefit, you will find:", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "all the actions you can complete in the My Service Canada Account", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "actions organized by category to help you find what you are looking for", + }, + ], }, ], }, @@ -2065,11 +5003,11 @@ export const oasBenefitsEstimatorData = { json: [ { nodeType: "header", - style: "h2", + style: "h3", content: [ { nodeType: "text", - value: "Utilisation de la rétroaction", + value: "Actions faciles à trouver et à accomplir", }, ], }, @@ -2079,26 +5017,547 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "L’estimateur a bien montré être convivial, mais cela ne veut pas dire qu’il répondait aux besoins de tout le monde. En effet, les commentaires initiaux suggéraient qu’il y avait des choses spécifiques que nous devions corriger. Nous montrons ci-dessous comment nous avons utilisé la rétroaction à l’aide d’exemples inspirés de vraies réponses au sondage. ", + "Pour chacune des prestations, vous trouverez :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "toutes les actions que vous pouvez accomplir à partir de Mon dossier Service Canada;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les actions organisées par catégorie pour vous aider à trouver ce que vous cherchez.", + }, + ], }, ], }, ], }, + scFragments: [ + { + scId: "FEATURE-CARD", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-card-en.png", + width: 759, + height: 498, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-card-fr.png", + width: 758, + height: 498, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: + "Partial image of the Employment Insurance section of the dashboard", + scImageAltTextFr: + "Image partielle de la section Assurance-emploi du tableau de bord", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + scLongDescHeadingEn: + "Text version of the image Employment Insurance", + scLongDescHeadingFr: + "Version textuelle de l’image Assurance-emploi", + scLongDescEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Employment Insurance section includes:", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a link “Applications, payments and claims, taxes, reports and documents, personal information” to show a list of actions", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "actions organized by category, such as:", + }, + { + nodeType: "line-break", + content: [], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Most requested", + }, + { + nodeType: "line-break", + content: [], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "View my status updates", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "View my payments", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Applications", + }, + { + nodeType: "line-break", + content: [], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "View my status updates", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Apply for Employment Insurance", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Payments and claims", + }, + { + nodeType: "line-break", + content: [], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "View my payments", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "View my latest claim", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "View my past claims", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Reports and documents", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + scLongDescFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "La section Assurance-emploi contient :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "un lien « Demandes de prestations, paiements et demandes, impôts, rapports et documents, renseignements personnels » qui affiche une liste d’actions;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "des actions classées par catégorie, telles que :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "En demande", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Consulter l'état de ma demande", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Consulter mes paiements", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Demandes de prestations", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Consulter l'état de ma demande", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Présenter une demande d'assurance-emploi", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Paiements et demandeS", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Consulter mes paiements", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Consulter ma dernière demande", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Consulter mes demandes antérieures", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Rapports et documents", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + }, + ], }, { _path: - "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/project-updates/how-feedback-shaping-estimator/using-feedback-2", - scId: "ESTIMATOR-USING-FEEDBACK-2", + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/feature-profile", + scId: "FEATURE-PROFILE", scContentEn: { json: [ + { + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: + "Your information can be viewed and updated in one place", + }, + ], + }, { nodeType: "paragraph", content: [ { nodeType: "text", value: - "Having access to feedback and being able to make quick updates has allowed us to add features like these and improve where you told us it matters most. We still have a lot of work to do and can’t address every pain point. But by grouping the feedback by topic, we can identify the most common concerns and prioritize solutions. ", + "On the profile page, you will be able to view and update your:", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "address", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "telephone number", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "banking information for direct deposit", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "language of correspondence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "consent to communicate on your behalf", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "preferences for email notifications (Alert me)", + }, + ], + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: + "Consultation et mise à jour de vos renseignements personnels à un endroit", }, ], }, @@ -2108,72 +5567,295 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "Here are examples of comments that represent common feedback themes and how we plan to address them: ", + "Sur la page de profil, vous pourrez consulter et mettre à jour votre :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "adresse;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "numéro de téléphone;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "information bancaire pour le dépôt direct;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "langue de correspondance;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "autorisation de communiquer en votre nom;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "préférence pour les notifications par courrier électronique (Alertez-moi).", + }, + ], }, ], }, ], }, - scContentFr: { - json: [ - { - nodeType: "paragraph", - content: [ + scFragments: [ + { + scId: "FEATURE-PROFILE", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-profile-en.png", + width: 759, + height: 498, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-profile-fr.png", + width: 759, + height: 499, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: "Partial image of the Profile page", + scImageAltTextFr: "Image partielle de la page Profil", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + scLongDescHeadingEn: "Text version of the image Profile", + scLongDescHeadingFr: "Version textuelle de l’image Profil", + scLongDescEn: { + json: [ { - nodeType: "text", - value: - "En ayant accès aux commentaires et en pouvant faire des mises à jour rapides, nous avons pu ajouter des fonctionnalités comme celles-ci et améliorer ce qui était le plus important pour vous. Nous avons encore beaucoup de travail à faire et nous ne pouvons pas résoudre toutes les difficultés. Mais en regroupant les commentaires par thème, nous pouvons identifier les problèmes les plus courants et prioriser les solutions. ", + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Profile page provides access to personal information for each benefit program.", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Employment Insurance:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Address and telephone number", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Province of residence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Direct deposit details", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Language of correspondence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Email notifications (Alert me)", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Canada Pension Plan", + }, + ], + }, + ], }, ], }, - { - nodeType: "paragraph", - content: [ + scLongDescFr: { + json: [ { - nodeType: "text", - value: - "Voici des exemples de commentaires qui illustrent des thèmes communs de la rétroaction et comment nous comptons y répondr", + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "La page Profil donne accès à vos renseignements personnels pour chaque programme de prestations. ", + }, + ], }, { - nodeType: "span", + nodeType: "unordered-list", content: [ { - nodeType: "text", - value: "e :", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Assurance-emploi", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Adresse et numéro de téléphone", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Province de résidence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Renseignements sur le dépôt direct", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Langue de correspondance", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Avis par courriel (Alertez-moi)", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Régime de pensions du Canada", + }, + ], }, ], - data: { - class: "nowrap", - }, }, ], }, - ], - }, + }, + ], }, { _path: - "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/project-updates/how-feedback-shaping-estimator/measuring-success", - scId: "ESTIMATOR-MEASURING-SUCCESS", + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/feature-contact", + scId: "FEATURE-CONTACT", scContentEn: { json: [ { nodeType: "header", - style: "h2", - content: [ - { - nodeType: "text", - value: "Measuring success ", - }, - ], - }, - { - nodeType: "paragraph", + style: "h3", content: [ { nodeType: "text", - value: - "After we implement solutions, we’re able to tell if an issue has been resolved through comments and ratings. If we’ve made the right improvements, we stop seeing the issue mentioned, and the ratings start showing positive trends. This allows us to measure the success of our new features and make sure that we’ve improved our clients’ experience. ", + value: "Contact information is easy to find", }, ], }, @@ -2183,7 +5865,7 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "For example, we can look at our data from before and after the 2 initial fixes mentioned above. If we compare survey ratings from July to those in October, we see that: ", + "On the contact us pages, you will find how to reach us:", }, ], }, @@ -2195,8 +5877,7 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "20% more people felt that the tool provided the information they needed ", + value: "by telephone", }, ], }, @@ -2205,50 +5886,27 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "15% more people said that the tool made them more aware of the benefits available to them ", + value: "via callback", }, ], }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "To make sure the estimator stays user-friendly as it evolves, we’re also tracking its ease of use, which has stayed roughly the same at 80%. ", - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "By looking at comments and analytics together, we can see how the changes were received and which pain points are resolved. ", - }, - ], - }, - { - nodeType: "header", - style: "h2", - content: [ { - nodeType: "text", - value: "What we’re doing next ", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "in person", + }, + ], }, - ], - }, - { - nodeType: "paragraph", - content: [ { - nodeType: "text", - value: - "We’ll keep monitoring our success indicators as we release updated versions of the estimator. In the meantime, keep sending us comments about your experience. We’re listening! ", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "by mail", + }, + ], }, ], }, @@ -2258,11 +5916,11 @@ export const oasBenefitsEstimatorData = { json: [ { nodeType: "header", - style: "h2", + style: "h3", content: [ { nodeType: "text", - value: "Mesure du succès ", + value: "Coordonnées faciles à trouver", }, ], }, @@ -2272,47 +5930,28 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "Après avoir mis en œuvre des solutions, nous pouvons savoir si un problème a été réglé grâce aux commentaires et aux évaluations. Si nous avons apporté les bonnes améliorations, le problème n’est plus mentionné et les évaluations montrent des tendances positives. Cela nous permet de mesurer le succès de nos nouvelles fonctionnalités et de nous assurer que nous avons amélioré l’expérience de nos clients. ", + "Sur les pages de coordonnées, vous trouverez comment nous joindre :", }, ], }, { - nodeType: "paragraph", + nodeType: "unordered-list", content: [ { - nodeType: "text", - value: - "Par exemple, nous pouvons regarder nos données avant et après les ", - }, - { - nodeType: "span", + nodeType: "list-item", content: [ { nodeType: "text", - value: "2 premières", + value: "par téléphone;", }, ], - data: { - class: "nowrap", - }, - }, - { - nodeType: "text", - value: - " corrections mentionnées ci-dessus. Si nous comparons les résultats du sondage de juillet à ceux d'octobre, nous constatons que : ", }, - ], - }, - { - nodeType: "unordered-list", - content: [ { nodeType: "list-item", content: [ { nodeType: "text", - value: - "20 % plus de personnes ont trouvé que l’outil leur avait fourni les informations recherchées; ", + value: "par demande de rappel;", }, ], }, @@ -2321,129 +5960,253 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "15 % plus de personnes ont indiqué que l'outil les avait renseignés sur les prestations qui leur sont offertes. ", + value: "en personne;", }, ], }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Pour nous assurer que l’estimateur reste convivial à mesure qu’il évolue, nous surveillons également sa facilité d'utilisation, qui est restée stable à environ ", - }, { - nodeType: "span", + nodeType: "list-item", content: [ { nodeType: "text", - value: "80 %", + value: "par la poste.", }, ], - data: { - class: "nowrap", - }, - }, - { - nodeType: "text", - value: ". ", - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "En tenant compte à la fois des commentaires et des données analytiques, nous pouvons voir comment les changements ont été reçus et quelles sources de difficultés ont été éliminées. ", }, ], }, - { - nodeType: "header", - style: "h2", - content: [ + ], + }, + scFragments: [ + { + scId: "FEATURE-CONTACT", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-contact-en.png", + width: 758, + height: 498, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/client-hub/feature-contact-fr.png", + width: 758, + height: 498, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: + "Partial image of the Contact Employment Insurance page", + scImageAltTextFr: + "Image partielle de la page Communiquer avec l'assurance-emploi", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + scLongDescHeadingEn: + "Text version of the image Contact Employment Insurance", + scLongDescHeadingFr: + "Version textuelle de l’image Communiquer avec l'assurance-emploi", + scLongDescEn: { + json: [ { - nodeType: "text", - value: "Ce qui nous attend ", + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Contact Employment Insurance page includes elements such as:", + }, + ], }, - ], - }, - { - nodeType: "paragraph", - content: [ { - nodeType: "text", - value: - "Nous surveillerons nos indicateurs de succès à mesure que nous publierons de nouvelles versions de l'estimateur. Entre-temps, continuez à nous envoyer des commentaires sur votre expérience. Nous sommes à l'écoute! ", - }, - ], - }, - ], - }, - }, - ], - }, - ], - scBreadcrumbParentPages: [ - { - scTitleEn: "Service Canada Labs", - scTitleFr: "Laboratoires de Service Canada", - scPageNameEn: "/en/home", - scPageNameFr: "/fr/accueil", - }, - ], - scSubject: [ - "gc:subjects/gv-government-and-politics/government-services", - ], - scKeywordsEn: "digital services", - scKeywordsFr: "services numériques", - scContentType: null, - scOwner: null, - scDateModifiedOverwrite: "2023-03-03", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - height: 1543, - width: 2670, - }, - scSocialMediaImageFr: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - height: 1543, - width: 2670, - }, - scSocialMediaImageAltTextEn: - " Older couple using the estimator on a computer", - scSocialMediaImageAltTextFr: - " Couple âgé qui utilise l'estimateur sur un ordinateur", - scNoIndex: false, - scNoFollow: false, - scFragments: [ + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "links to navigate to the information on the page:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Telephone", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Callback", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "In person at a Service Canada Centre", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Mail", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a “Telephone” section with instructions and coordinates: Call us to speak to an Employment Insurance representative for help during the hours of operation listed below", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "telephone numbers: 1-800-206-7218 (toll-free), 1-800-529-3742 (TTY)", + }, + ], + }, + ], + }, + ], + }, + scLongDescFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "La page Communiquer avec l'assurance-emploi contient de l’information telle que :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "des liens de navigation sur la page", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Téléphone", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Demande de rappel", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "En personne à un Centre Service Canada", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Poste", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "une section « Téléphone » avec des instructions et coordonnées : Appelez-nous pour parler à un représentant de l'assurance-emploi et obtenir de l'aide pendant les heures d’ouverture indiquées ci-dessous", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "des numéro de téléphone : 1-800-808-6352 (sans frais), 1-800-529-3742 (ATS)", + }, + ], + }, + ], + }, + ], + }, + }, + ], + }, + ], + }, { _path: - "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/oas-benefits-estimator/main-content", - scId: "OAS-BENEFITS-ESTIMATOR-MAIN-CONTENT", + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/client-hub/help-design", + scId: "DASHBOARD-HELP-DESIGN", scContentEn: { json: [ { nodeType: "header", - style: "h1", + style: "h2", content: [ { nodeType: "text", - value: "Old Age Security Benefits Estimator", + value: "Help design the dashboard", }, ], }, @@ -2453,7 +6216,11 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "This estimator helps you find the Old Age Security (OAS) benefits you're eligible for and estimates your monthly payments.", + "We will continue to make improvements to the dashboard and My Service Canada Account. Our goal is to make it easier to understand your government benefits and apply for them. To create a tool that meets your needs, we would like your input.", + }, + { + nodeType: "line-break", + content: [], }, ], }, @@ -2462,7 +6229,23 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: "2021-10", + value: + "Do you find these features helpful? Would you like to see other ones? Email us at ", + }, + { + nodeType: "link", + data: { + href: "mailto:experience@servicecanada.gc.ca", + }, + value: "experience@servicecanada.gc.ca", + }, + { + nodeType: "text", + value: ".", + }, + { + nodeType: "line-break", + content: [], }, ], }, @@ -2471,7 +6254,47 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: "Beta", + value: + "This email address is to give your feedback on the My Service Canada Account Dashboard. If you need help with your government benefits, contact ", + }, + { + nodeType: "span", + content: [ + { + nodeType: "text", + value: "1 800 O-Canada", + }, + ], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: + ". You will not receive a response if your email is about your benefits.", + }, + { + nodeType: "line-break", + content: [], + }, + ], + }, + ], + }, + scContentFr: { + json: [ + { + nodeType: "header", + style: "h2", + content: [ + { + nodeType: "text", + value: "Contribuez à la conception du tableau de bord", + }, + { + nodeType: "line-break", + content: [], }, ], }, @@ -2481,7 +6304,11 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "We’re improving the estimator to make it as useful as possible for Canadian seniors.", + "Nous continuerons d'apporter des améliorations au tableau de bord et à Mon dossier Service Canada. Notre objectif est de rendre vos prestations gouvernementales plus faciles à comprendre et à demander. Pour créer un outil qui réponde à vos besoins, nous aimerions avoir votre avis.", + }, + { + nodeType: "line-break", + content: [], }, ], }, @@ -2491,20 +6318,49 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "Estimate your benefits and let us know what you think! ", - format: { - variants: ["strong"], + "Trouvez-vous ces fonctionnalités utiles? Souhaitez-vous en voir d'autres? Envoyez-nous un courriel à l'adresse suivante : ", + }, + { + nodeType: "link", + data: { + href: "mailto:experience@servicecanada.gc.ca", }, + value: "experience@servicecanada.gc.ca", + }, + { + nodeType: "text", + value: ".", + }, + { + nodeType: "line-break", + content: [], }, ], }, { - nodeType: "header", - style: "h2", + nodeType: "paragraph", content: [ { nodeType: "text", - value: "Discover the Old Age Security benefits", + value: + "Cette adresse de courriel vous permet de nous faire part de vos commentaires sur le tableau de bord de Mon dossier Service Canada. Si vous avez besoin d'aide concernant vos prestations gouvernementales, contactez le ", + }, + { + nodeType: "span", + content: [ + { + nodeType: "text", + value: "1 800 O-Canada", + }, + ], + data: { + class: "nowrap", + }, + }, + { + nodeType: "text", + value: + ". Vous ne recevrez pas de réponse si votre courriel concerne vos prestations.", }, { nodeType: "line-break", @@ -2512,52 +6368,245 @@ export const oasBenefitsEstimatorData = { }, ], }, + ], + }, + scFragments: [], + }, + ], + }, + }, + }, +}; +export const [dashboardUpdatesData] = [ + dashboardData.data.sclabsPageV1ByPath.item.scLabProjectUpdates, +]; + +export const benefitsNavigatorData = { + data: { + sclabsPageV1ByPath: { + item: { + scId: "BENEFITS-NAVIGATOR-OVERVIEW", + scPageNameEn: "/en/projects/benefits-navigator", + scPageNameFr: "/fr/projets/navigateur-prestations", + scTitleEn: "Benefits Navigator", + scTitleFr: "Navigateur de prestations", + scShortTitleEn: null, + scShortTitleFr: null, + scLabProjectStage: ["gc:custom/decd-endc/project-stage/alpha"], + scLabProjectSummaryEn: { + json: null, + }, + scLabProjectSummaryFr: { + json: null, + }, + scDescriptionEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Whether for yourself or someone else, this tool will make it easier for you to stay up to date and navigate government benefits.", + }, + ], + }, + ], + }, + scDescriptionFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "Que ce soit pour vous ou pour quelqu'un d'autre, cet outil vous permettra de rester informé et d'explorer plus facilement les prestations gouvernementales.", + }, + ], + }, + ], + }, + scLabProjectUpdates: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/benefits-navigator/updates/difficulties-community-workers", + scId: "DIFFICULTIES-FACED-BY-COMMUNITY-WORKERS", + scPageNameEn: + "/en/projects/benefits-navigator/difficulties-community-workers-help-people-benefits", + scPageNameFr: + "/fr/projets/navigateur-prestations/difficultes-travailleuses-travailleurs-communautaires-aident-gens-prestations", + scTitleEn: + "Difficulties faced by community workers who help people with their benefits", + scTitleFr: + "Difficultés rencontrées par les travailleuses et travailleurs communautaires qui aident les gens avec leurs prestations", + scShortTitleEn: null, + scShortTitleFr: null, + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: ["gc:subjects/ec-economics-and-industry/benefits"], + scKeywordsEn: "benefits", + scKeywordsFr: "bénéfices, prestations", + scContentType: [ + "gc:content-types/promotional-material-featured-articles", + ], + scOwner: ["gc:institutions/service-canada"], + scDateModifiedOverwrite: "2023-07-31", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/benefits-navigator/community-workers.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/community-workers.jpg", + width: 555, + height: 321, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/benefits-navigator/community-workers.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/community-workers.jpg", + width: 555, + height: 321, + }, + scSocialMediaImageAltTextEn: "Community workers helping people", + scSocialMediaImageAltTextFr: + "Travailleuses et travailleurs communautaires qui aident des gens", + scNoIndex: false, + scNoFollow: false, + scFragments: [], + }, + ], + scBreadcrumbParentPages: [ + { + scTitleEn: "Service Canada Labs", + scTitleFr: "Laboratoires de Service Canada", + scPageNameEn: "/en/home", + scPageNameFr: "/fr/accueil", + }, + ], + scSubject: [ + "gc:subjects/ec-economics-and-industry/benefits", + "gc:subjects/in-information-and-communications/information/government-information", + ], + scKeywordsEn: null, + scKeywordsFr: null, + scContentType: null, + scOwner: null, + scDateModifiedOverwrite: "2023-07-04", + scAudience: null, + scRegion: null, + scSocialMediaImageEn: { + _path: + "/content/dam/decd-endc/images/sclabs/benefits-navigator/navigator-overview.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/navigator-overview.jpg", + width: 359, + height: 260, + }, + scSocialMediaImageFr: { + _path: + "/content/dam/decd-endc/images/sclabs/benefits-navigator/navigator-overview.jpg", + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/navigator-overview.jpg", + width: 359, + height: 260, + }, + scSocialMediaImageAltTextEn: + "People sitting on puzzle pieces or standing next to them.", + scSocialMediaImageAltTextFr: + "Personnes assises sur des morceaux de casse-tête ou se tenant debout à côté.", + scNoIndex: false, + scNoFollow: false, + scFragments: [ + { + scId: "OVERVIEW-IMAGE", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/navigator-overview.jpg", + width: 359, + height: 260, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/navigator-overview.jpg", + width: 359, + height: 260, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: + "People sitting on puzzle pieces or standing next to them.", + scImageAltTextFr: + "Personnes assises sur des morceaux de casse-tête ou se tenant debout à côté.", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/tooltips/information-alpha", + scId: "INFORMATION-ALPHA-SCLABS", + scTitleEn: "Information", + scTitleFr: "Information", + scContentEn: { + json: [ { nodeType: "paragraph", content: [ { nodeType: "text", - value: - "Whether you’re going through a life event or about to retire, this tool helps you understand and navigate Old Age Security benefits. You don’t even have to sign in. ", + value: "Alpha:", + format: { + variants: ["strong"], + }, }, - ], - }, - { - nodeType: "paragraph", - content: [ { nodeType: "text", value: - "By launching the Old Age Security Benefits Estimator, we want to make access to benefits easier, from the discovery to the application process.", + " Building a draft tool or service and testing it to see if it meets needs.", }, ], }, + ], + }, + scContentFr: { + json: [ { nodeType: "paragraph", content: [ { nodeType: "text", - value: - "The Old Age Security Benefits Estimator will let you know if you’re eligible and when you can apply. ", + value: "Alpha : ", + format: { + variants: ["strong"], + }, }, - ], - }, - { - nodeType: "paragraph", - content: [ { nodeType: "text", value: - "If you haven’t already, let us know what you think of the estimator.", - format: { - variants: ["strong"], - }, + "Construire une première version d’un outil ou d’un service et le tester pour savoir s’il répond aux besoins.", }, ], }, ], }, - scContentFr: { + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/benefits-navigator/intro", + scId: "BENEFITS-NAVIGATOR-INTRO", + scContentEn: { json: [ { nodeType: "header", @@ -2565,8 +6614,7 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "Estimateur des prestations de la Sécurité de la vieillesse", + value: "Benefits Navigator", }, ], }, @@ -2576,16 +6624,7 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "Cet estimateur vous aide à trouver les prestations de la Sécurité de la vieillesse (SV) auxquelles vous êtes admissible et estime vos paiements mensuels.", - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: "2021-10", + "The Benefits Navigator is a tool mainly for professionals who help people with their government benefits.", }, ], }, @@ -2594,7 +6633,7 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: "Bêta", + value: "2022-10", }, ], }, @@ -2603,8 +6642,7 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "Nous améliorons l'estimateur afin de le rendre aussi utile que possible pour les aînés canadiens. ", + value: "Alpha", }, ], }, @@ -2614,25 +6652,21 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "Estimez vos prestations et dites-nous ce que vous en pensez! ", - format: { - variants: ["strong"], - }, + "We’re gathering feedback to learn whether the Benefits Navigator could be a helpful tool.", }, ], }, + ], + }, + scContentFr: { + json: [ { nodeType: "header", - style: "h2", + style: "h1", content: [ { nodeType: "text", - value: - "Découvrez les prestations de la Sécurité de la vieillesse ", - }, - { - nodeType: "line-break", - content: [], + value: "Navigateur de prestations", }, ], }, @@ -2642,7 +6676,7 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "Si vous traversez un événement de la vie ou prenez bientôt votre retraite, cet outil vous aide à comprendre les prestations de la Sécurité de la vieillesse et à mieux vous y orienter. Vous n'avez même pas besoin d'ouvrir une session.   ", + "Le Navigateur de prestations est un outil principalement pour les professionnels qui aident les gens à recevoir leurs prestations gouvernementales. ", }, ], }, @@ -2651,8 +6685,11 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "En lançant l'Estimateur des prestations de la Sécurité de la vieillesse, nous voulons faciliter l'accès aux prestations, du processus de découverte à celui de la demande.   ", + value: "2022-10", + }, + { + nodeType: "line-break", + content: [], }, ], }, @@ -2661,8 +6698,7 @@ export const oasBenefitsEstimatorData = { content: [ { nodeType: "text", - value: - "L'Estimateur des prestations de la Sécurité de la vieillesse vous permettra de savoir si vous êtes admissible et quand vous pouvez présenter votre demande. ", + value: "Alpha", }, ], }, @@ -2672,237 +6708,85 @@ export const oasBenefitsEstimatorData = { { nodeType: "text", value: - "Si vous ne l’avez pas déjà fait, dites-nous ce que vous pensez de l’estimateur. ", - format: { - variants: ["strong"], - }, + "Nous recueillons des commentaires pour savoir si un Navigateur de prestations pourrait être utile.", }, ], }, ], }, - }, - { - scId: "OVERVIEW", - scImageEn: { - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - width: 2670, - height: 1543, - }, - scImageFr: { - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/overview.jpg", - width: 2670, - height: 1543, - }, - scImageMobileEn: null, - scImageMobileFr: null, - scImageAltTextEn: "Older couple using the estimator on a computer", - scImageAltTextFr: - "Couple âgé qui utilise l'estimateur sur un ordinateur", - scImageCaptionEn: { - json: null, - }, - scImageCaptionFr: { - json: null, - }, + scFragments: [], }, { _path: - "/content/dam/decd-endc/content-fragments/sclabs/components/tooltips/information-beta", - scId: "INFORMATION-BETA-SCLABS", - scTitleEn: "Information", - scTitleFr: "Information", + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/benefits-navigator/about", + scId: "BENEFITS-NAVIGATOR-ABOUT", scContentEn: { json: [ { - nodeType: "paragraph", + nodeType: "header", + style: "h2", content: [ { nodeType: "text", - value: "Beta: ", - format: { - variants: ["strong"], - }, - }, - { - nodeType: "text", - value: - "Continuing to improve a usable tool or service while collecting feedback.", + value: "About the Benefits Navigator", }, ], }, - ], - }, - scContentFr: { - json: [ { nodeType: "paragraph", content: [ - { - nodeType: "text", - value: "Bêta : ", - format: { - variants: ["strong"], - }, - }, { nodeType: "text", value: - "Continuer d’améliorer un outil ou un service fonctionnel et obtenir de la rétroaction.", + "Whether for yourself or someone else, this tool will make it easier for you to stay up to date and navigate government benefits.", }, ], }, - ], - }, - }, - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/beta-definition", - scId: "BETA-DEFINITION", - scContentEn: { - json: [ { nodeType: "paragraph", content: [ { nodeType: "text", - value: "Beta: ", - format: { - variants: ["strong"], - }, + value: "The Benefits Navigator has 3 main features:", }, { - nodeType: "text", - value: - "Continuing to improve a usable tool or service while collecting feedback.", + nodeType: "line-break", + content: [], }, ], }, - ], - }, - scContentFr: { - json: [ { - nodeType: "paragraph", + nodeType: "unordered-list", content: [ { - nodeType: "text", - value: "Bêta :", - format: { - variants: ["strong"], - }, + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a newsfeed to help you stay up to date about benefits", + }, + ], }, { - nodeType: "text", - value: - " Continuer d’améliorer un outil ou un service fonctionnel et obtenir de la rétroaction.", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a list of all benefits in one place that you can search", + }, + ], }, - ], - }, - ], - }, - }, - { - scId: "TRY-THE-ESTIMATOR", - scTitleEn: "Try the estimator", - scTitleFr: "Essayer l'estimateur", - scDestinationURLEn: "https://ep-be.alpha.service.canada.ca/en", - scDestinationURLFr: "https://ep-be.alpha.service.canada.ca/fr", - scButtonType: ["gc:custom/decd-endc/button-type/primary"], - }, - { - scId: "GIVE-FEEDBACK-OAS-ESTIMATOR", - scTitleEn: "Give feedback", - scTitleFr: "Fournir des commentaires", - scDestinationURLEn: - "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=eng", - scDestinationURLFr: - "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=fra", - scButtonType: ["gc:custom/decd-endc/button-type/secondary"], - }, - ], - }, - }, - }, -}; - -export const oasUpdatesData = [ - { - _path: - "/content/dam/decd-endc/content-fragments/sclabs/pages/projects/oas-benefits-estimator/project-updates/what-we-learned", - scId: "WHAT-WE-LEARNED", - scPageNameEn: "/en/projects/oas-benefits-estimator/what-we-learned", - scPageNameFr: - "/fr/projets/estimateur-prestations-sv/ce-que-nous-avons-appris", - scTitleEn: - "What we learned on Service Canada Labs before going live on Canada.ca", - scTitleFr: - "Ce que nous avons appris dans les laboratoires avant notre lancement sur Canada.ca", - scShortTitleEn: null, - scShortTitleFr: null, - scBreadcrumbParentPages: [ - { - scTitleEn: "Service Canada Labs", - scTitleFr: "Laboratoires de Service Canada", - scPageNameEn: "/en/home", - scPageNameFr: "/fr/accueil", - }, - { - scTitleEn: "Old Age Security Benefits Estimator", - scTitleFr: "Estimateur des prestations de la Sécurité de la vieillesse", - scPageNameEn: "/en/projects/oas-benefits-estimator", - scPageNameFr: "/fr/projets/estimateur-prestations-sv", - }, - ], - scSubject: null, - scKeywordsEn: null, - scKeywordsFr: null, - scContentType: ["gc:content-types/promotional-material-featured-articles"], - scOwner: null, - scDateModifiedOverwrite: "2023-07-02", - scAudience: null, - scRegion: null, - scSocialMediaImageEn: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - width: 2670, - height: 1543, - }, - scSocialMediaImageFr: { - _path: - "/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - width: 2670, - height: 1543, - }, - scSocialMediaImageAltTextEn: "People giving feedback", - scSocialMediaImageAltTextFr: "Personnes qui donnent de la rétroaction", - scNoIndex: false, - scNoFollow: false, - scFragments: [ - { - _model: { - title: "SCLabs-Comp-Content-Image-v1", - }, - scId: "ESTIMATOR-WHAT-WE-LEARNED", - scLabContent: [ - { - scId: "OAS-BENEFITS-ESTIMATOR-WHAT-WE-LEARNED", - scContentEn: { - json: [ - { - nodeType: "header", - style: "h1", - content: [ { - nodeType: "text", - value: - "What we learned on Service Canada Labs before going live on Canada.ca", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "guidance pages to help understand the benefits and application process", + }, + ], }, ], }, @@ -2912,27 +6796,25 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "On April 12, 2023, we released an alpha version of the Old Age Security Benefits Estimator to the public. The tool was still in an early development phase, but it was working. We knew the earlier we let everyone use it, the earlier we'd get real feedback.", + "Read more about each feature and let us know what you think!", }, - ], - }, - { - nodeType: "paragraph", - content: [ { - nodeType: "text", - value: - "Since then, over 4,000 people tried it out, and around 200 provided feedback. Here’s what we learned from the feedback collected in our alpha phase, how it’s helping us improve our tool and what’s next for our beta phase.", + nodeType: "line-break", + content: [], }, ], }, + ], + }, + scContentFr: { + json: [ { nodeType: "header", style: "h2", content: [ { nodeType: "text", - value: "Asking experts what they think ", + value: "À propos du Navigateur de prestations", }, ], }, @@ -2942,7 +6824,7 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Ideally, the estimator could save someone a trip or a call to Service Canada. That's why we wanted to know if it answered the most common questions about Old Age Security benefits. To find out, we asked Service Canada employees. ", + "Que ce soit pour vous ou pour quelqu'un d'autre, cet outil vous permettra de rester informé et de vous y retrouver plus facilement dans les prestations gouvernementales.", }, ], }, @@ -2952,7 +6834,11 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "They confirmed that the estimator was able to give answers to common questions about: ", + "Le Navigateur de prestations comprend 3 fonctionnalités principales :", + }, + { + nodeType: "line-break", + content: [], }, ], }, @@ -2964,7 +6850,8 @@ export const oasUpdatesData = [ content: [ { nodeType: "text", - value: "who these benefits are for ", + value: + "un fil d'actualité pour vous aider à rester informé sur les prestations;", }, ], }, @@ -2973,7 +6860,8 @@ export const oasUpdatesData = [ content: [ { nodeType: "text", - value: "how much they can expect to receive ", + value: + "une liste de toutes les prestations, avec possibilité de recherche, en un seul endroit;", }, ], }, @@ -2983,7 +6871,7 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "when they can expect to receive a letter from Service Canada ", + "des pages explicatives pour vous aider à comprendre les prestations et la procédure de demande.", }, ], }, @@ -2995,346 +6883,1879 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "They told us about other questions they get often, and if they found any missing information. Some even gave us ideas to make this tool even more useful for Canadians. We'll be assessing these during our beta phase and will use this information to continuously improve the estimator. ", + "Découvrez chaque fonctionnalité et faites-nous part de vos commentaires!", }, ], }, + ], + }, + scFragments: [], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/benefits-navigator/overview-features", + scId: "BENEFITS-NAVIGATOR-OVERVIEW-FEATURES", + scContentEn: { + json: [ { nodeType: "header", style: "h2", content: [ { nodeType: "text", - value: "Using data to improve questions ", + value: "Overview of features", }, ], }, + ], + }, + scContentFr: { + json: [ { - nodeType: "paragraph", + nodeType: "header", + style: "h2", content: [ { nodeType: "text", - value: - "We were lucky enough to be able to use data from a similar tool while we were on Service Canada Labs. This helped us gather information about the questions we were asking. ", + value: "Aperçu des fonctionnalités", }, ], }, - { - nodeType: "paragraph", - content: [ + ], + }, + scFragments: [ + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/benefits-navigator/news", + scId: "BENEFITS-NAVIGATOR-NEWS", + scContentEn: { + json: [ { - nodeType: "text", - value: - "In alpha, entering an income in the estimator was optional. We wanted to give clients a choice. However, we realized, through our survey, that people were looking for a precise amount in the results. Only providing the maximum income to receive a benefit wasn’t enough. ", + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: "Stay up to date on government benefits", + }, + ], }, - ], - }, - { - nodeType: "paragraph", - content: [ { - nodeType: "text", - value: - "The other tool required clients to enter an income. So, we looked at their data. There was nothing to indicate that people didn’t want to do this. The question didn’t stop them from using the tool. ", + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "The newsfeed will tell you when:", + }, + ], }, - ], - }, - { - nodeType: "paragraph", - content: [ { - nodeType: "text", - value: - "To give better results, we decided to require income in our beta estimator. This way, we can provide an amount to everyone whose income qualifies, while being confident that the tool is just as easy to use. ", + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "new benefits are added", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "changes are made to existing benefits", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "there are service changes or disruptions", + }, + ], + }, + ], }, ], }, - { - nodeType: "header", - style: "h2", - content: [ + scContentFr: { + json: [ { - nodeType: "text", - value: "Making improvements based on client feedback ", + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: + "Restez informé sur les prestations gouvernementales", + }, + ], }, - ], - }, - { - nodeType: "paragraph", - content: [ { - nodeType: "text", - value: - "Our main goal for the alpha phase was to get people using the tool and get as much feedback as possible. Anyone who used our tool during our alpha phase could give us their thoughts through an anonymous feedback survey. ", + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "Le fil d’actualité vous informera des :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "nouvelles prestations;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "modifications apportées aux prestations existantes;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "changements ou des interruptions de service.", + }, + ], + }, + ], }, ], }, - { - nodeType: "paragraph", - content: [ + scFragments: [ + { + scId: "NEWS-IMAGE", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/news-en.png", + width: 1363, + height: 890, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/news-fr.png", + width: 1363, + height: 890, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: "Benefit news and updates page", + scImageAltTextFr: + "Page Nouvelles et mises à jour sur les prestations", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + scLongDescHeadingEn: + "Text version of the image Benefit news and updates", + scLongDescHeadingFr: + "Version textuelle de l'image Nouvelles et mises à jour sur les prestations", + scLongDescEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Benefit news and updates page contains 3 sections:", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a search bar to search by benefit name or source", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a list of benefits to filter the news:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Old Age Security", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Guaranteed Income Supplement", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Allowance for the survivor", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Canada Pension Plan", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Post-Retirement Benefit", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Employment Insurance", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Canada Dental Benefit", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Home and Community program care", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Disability tax credit", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Refund of Federal Excise Tax on Gas", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a list of benefit news and updates with details. For example:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Service disruption - Service Canada June 29, 2023 (update)", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "OAS pension amounts - July to September 2023 (update)", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Grocery rebate will be issued July 5, 2023 (new)", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + scLongDescFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "La page Nouvelles et mises à jour sur les prestations contient 3 sections :", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "une barre de recherche où on peut rechercher par le nom de la prestation ou la source", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "une liste de prestations pour filtrer les nouvelles :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Sécurité de la vieillesse", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Supplément de revenu garanti", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Allocation au survivant", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Régime de pensions du Canada", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Post retirement benefit", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Assurance-emploi", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Prestation dentaire canadienne", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Programme de soins à domicile et en milieu communautaire", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Crédit d’impôt pour les personnes handicapées", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Remboursement de la taxe d'accise sur l'essence", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "une liste de nouvelles et de mises à jour. Par exemple :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Interruption de service : Service Canada, 29 juin 2023 (mise à jour)", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Montant de la pension de la Sécurité de la vieillesse de juillet à septembre 2023 (mise à jour)", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Le remboursement pour l’épicerie sera émis le 5 juillet 2023 (nouvelle)", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + }, + ], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/benefits-navigator/search", + scId: "BENEFITS-NAVIGATOR-SEARCH", + scContentEn: { + json: [ { - nodeType: "text", - value: - "We read all the comments and ratings and found it very valuable. Through our survey, we found out that: ", + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: + "Search and filter a list of benefits and forms", + }, + ], + }, + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "The list will offer:", + }, + ], + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "many ways to discover or find benefits", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "summaries of the benefits displayed on the same page", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "all forms in one place", + }, + ], + }, + ], }, ], }, - { - nodeType: "unordered-list", - content: [ + scContentFr: { + json: [ + { + nodeType: "header", + style: "h3", + content: [ + { + nodeType: "text", + value: + "Recherchez dans une liste de prestations et de formulaires et filtrez vos résultats", + }, + ], + }, { - nodeType: "list-item", + nodeType: "paragraph", content: [ { nodeType: "text", - value: "90% thought the tool was easy to use ", + value: "La liste offrira :", }, ], }, { - nodeType: "list-item", + nodeType: "unordered-list", content: [ { - nodeType: "text", - value: - "73% were more aware of the benefits available to them ", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "plusieurs façons de découvrir et de trouver des prestations;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "des résumés de prestations sur la même page;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "tous les formulaires regroupés en un seul endroit.", + }, + ], }, ], }, ], }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Some were satisfied, some had questions, and others wanted to see different features. From the survey responses, we’ve identified the main improvements clients want to see. Many wanted: ", + scFragments: [ + { + scId: "SEARCH-IMAGE", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/search-en.png", + width: 1363, + height: 890, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/search-fr.png", + width: 1363, + height: 890, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: "Search for federal benefits page", + scImageAltTextFr: "Page Recherche de prestations fédérales", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + scLongDescHeadingEn: + "Text version of the image Search for federal benefits", + scLongDescHeadingFr: + "Version textuelle de l'image Recherche de prestations fédérales", + scLongDescEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "The Search for federal benefits page contains 3 sections:", + }, + ], + }, + { + nodeType: "ordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a search bar to enter the benefit name", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "3 filters:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Select benefits, with the option of selecting:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Disability", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Pensions", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Health", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Temporary Income", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Caregiving", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Payout, with the option of selecting:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Income", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Lump Sum", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Tax Credit", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Tax Refund", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Service", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Eligibility Based On, with the option of selecting:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Income", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Contribution", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Residence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Situation", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "a list of benefits with details. Examples include:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Canada Pension Plan (CPP) Retirement Pension: up to $256.67 per month, application required, based on contribution, online or in person, less than 15 minutes", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Old Age Security: up to $700 per month, application required, automatic benefit, online or in person, 15 to 30 minutes, tax-filing required, based on residence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Canada Pension Plan Disability (CPP-D)", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], }, - ], - }, - { - nodeType: "unordered-list", - content: [ - { - nodeType: "list-item", - content: [ + scLongDescFr: { + json: [ { - nodeType: "text", - value: - "the ability to get an estimate from a younger age ", + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "La page Recherche de prestations fédérales contient 3 sections :", + }, + ], + }, + { + nodeType: "ordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "une barre de recherche où on peut entrer le nom de la prestation", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "3 filtres :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Sélectionner des prestations, avec l'option de sélectionner :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Invalidité", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Pensions", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Santé", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Revenu temporaire", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Proches aidants", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Paiements, avec l'option de sélectionner :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Revenu", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Montant forfaitaire", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Crédit d'impôt", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Remboursement d'impôt", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Service", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Admissibilité selon, avec l'option de sélectionner :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Revenu", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Contributions", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Résidence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Situation", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "une liste de prestations avec des détails. Par exemple :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Pension de retraite du Régime de pensions du Canada (RPC) : jusqu’à 256,67 $ par mois, demande obligatoire, selon la contribution, en ligne ou en personne, moins de 15 minutes", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Sécurité de la vieillesse : jusqu’à 700 $ par mois, demande obligatoire, inscription automatique, en ligne ou en personne, 15 à 30 minutes, déclaration de revenus obligatoire, selon le lieu de résidence", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Prestations d'invalidité du Régime de pensions du Canada", + }, + ], + }, + ], + }, + ], + }, + ], }, ], }, + }, + ], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/benefits-navigator/learn", + scId: "BENEFITS-NAVIGATOR-LEARN", + scContentEn: { + json: [ { - nodeType: "list-item", + nodeType: "header", + style: "h3", content: [ { nodeType: "text", - value: - "more clarity about which types of income affect benefits ", + value: "Learn about benefits", }, ], }, { - nodeType: "list-item", + nodeType: "paragraph", content: [ { nodeType: "text", value: - "to have more information about their partner’s results ", + "The navigator will provide clear information about benefits, such as:", }, ], }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "We’ve already started working on these features and other adjustments. For example, in the beta version now on Canada.ca, we’ve added more detailed and visible results for partners. We’re looking forward to having this improvement and other tweaks make the tool better for Canadians. ", - }, - ], - }, - { - nodeType: "header", - style: "h2", - content: [ - { - nodeType: "text", - value: "Share your feedback ", - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "We’re still collecting and addressing feedback! The estimator is still in active development and will be evolving to better meet your needs throughout the beta. Expect to see some changes! ", - }, - ], - }, - ], - }, - scContentFr: { - json: [ - { - nodeType: "header", - style: "h1", - content: [ - { - nodeType: "text", - value: - "Ce que nous avons appris dans les laboratoires avant notre lancement sur Canada.ca ", - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Le 12 avril 2023, nous avons publié une version alpha de l’Estimateur des prestations de la Sécurité de la vieillesse. L’outil était encore dans une phase de développement préliminaire, mais il fonctionnait. Nous savions que nous pourrions obtenir de la véritable rétroaction plus tôt si nous permettions à tout le monde de l’utiliser. ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Depuis, plus de 4 000 personnes l’ont essayé et environ 200 ont donné leur rétroaction. Voici ce que nous avons appris des avis recueillis au cours de notre phase alpha, comment ils nous aident à améliorer notre outil et ce qui nous attend pour notre phase bêta. ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "header", - style: "h2", - content: [ - { - nodeType: "text", - value: "Demander aux experts ce qu’ils en pensent ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Idéalement, l’estimateur pourrait épargner à quelqu’un un voyage ou un appel à Service Canada. Voilà pourquoi nous voulions savoir s’il répondait aux questions les plus fréquentes sur les prestations de la Sécurité de la vieillesse. Pour le savoir, nous avons consulté les employés de Service Canada. ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Ils ont confirmé que l’estimateur répondait aux questions les plus courantes concernant : ", - }, { - nodeType: "line-break", - content: [], + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "who can apply", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "how much you could get", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "how to apply", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "what forms are needed", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "other important information", + }, + ], + }, + ], }, ], }, - { - nodeType: "unordered-list", - content: [ + scContentFr: { + json: [ { - nodeType: "list-item", + nodeType: "header", + style: "h3", content: [ { nodeType: "text", - value: "à qui s’adressent ces prestations; ", - }, - { - nodeType: "line-break", - content: [], + value: "Apprenez-en davantage sur les prestations", + format: { + variants: ["strong"], + }, }, ], }, { - nodeType: "list-item", + nodeType: "paragraph", content: [ { nodeType: "text", value: - "le montant qu’ils peuvent s’attendre à recevoir; ", - }, - { - nodeType: "line-break", - content: [], + "Le navigateur fournira de l’information claire sur les prestations, tel que :", }, ], }, { - nodeType: "list-item", + nodeType: "unordered-list", content: [ { - nodeType: "text", - value: - "quand ils peuvent s’attendre à recevoir une lettre de Service Canada. ", + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "qui peut faire une demande;", + }, + ], }, { - nodeType: "line-break", - content: [], + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "quel montant vous pourriez recevoir;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "comment faire une demande;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "quels sont les formulaires nécessaires;", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "d'autres informations importantes.", + }, + ], }, ], }, ], }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Ils nous ont fait part d’autres questions qui leur sont souvent posées et nous ont dit s’ils avaient trouvé des informations manquantes. Certains nous ont même donné des idées pour rendre cet outil encore plus utile pour la population canadienne. Nous évaluerons ces idées au cours de notre phase bêta et nous utiliserons ces informations pour continuer à améliorer l’estimateur. ", + scFragments: [ + { + scId: "OAS-IMAGE", + scImageEn: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/oas-en.png", + width: 1363, + height: 890, + }, + scImageFr: { + _publishUrl: + "https://www.canada.ca/content/dam/decd-endc/images/sclabs/benefits-navigator/oas-fr.png", + width: 1363, + height: 890, + }, + scImageMobileEn: null, + scImageMobileFr: null, + scImageAltTextEn: "Old Age Security page", + scImageAltTextFr: "Page de la Sécurité de la vieillesse", + scImageCaptionEn: { + json: null, + }, + scImageCaptionFr: { + json: null, + }, + scLongDescHeadingEn: + "Text version of the image Old Age Security", + scLongDescHeadingFr: + "Version textuelle de l'image Sécurité de la vieillesse", + scLongDescEn: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: "The Old Age Security page has:", + }, + ], + }, + { + nodeType: "ordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "on the left:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "the sections that can be found on the page:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Who can apply", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Payment", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "When to start", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "How to apply", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Timeline", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "How to appeal", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Common tasks", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Related benefits", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + 'a "Eligibility" heading with a “Estimate your payment” button', + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "news", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "in the centre:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "sections with details, such as:", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "About", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Who can apply", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Payment : based on age $1300.00", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "What can affect payment", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Payment logistics", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], }, - { - nodeType: "line-break", - content: [], + scLongDescFr: { + json: [ + { + nodeType: "paragraph", + content: [ + { + nodeType: "text", + value: + "La page Sécurité de la vieillesse contient :", + }, + ], + }, + { + nodeType: "ordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "à gauche : ", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "la liste des sections qui se trouvent sur la page :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Qui peut faire une demande", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Versements", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Quand commencer", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Comment présenter une demande", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Échéanciers", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Comment contester une décision", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Tâches courantes", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "Prestations connexes", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "un sous-titre “Admissibilité” avec un bouton “Estimer vos versements”", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "des nouvelles", + }, + ], + }, + ], + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "au centre :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "les sections avec les détails, par exemple :", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: "À propos", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Qui peut faire une demande", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Versements : selon votre âge 1300,00 $", + }, + { + nodeType: "unordered-list", + content: [ + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Facteurs ayant une incidence sur vos versement", + }, + ], + }, + { + nodeType: "list-item", + content: [ + { + nodeType: "text", + value: + "Logistique de vos versements", + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], + }, + ], }, - ], - }, + }, + ], + }, + ], + }, + { + _path: + "/content/dam/decd-endc/content-fragments/sclabs/components/content/projects/benefits-navigator/help-design", + scId: "BENEFITS-NAVIGATOR-HELP-DESIGN", + scContentEn: { + json: [ { nodeType: "header", style: "h2", content: [ { nodeType: "text", - value: - "Utiliser des données pour améliorer les questions ", - }, - { - nodeType: "line-break", - content: [], + value: "Help design the Benefits Navigator", }, ], }, @@ -3344,11 +8765,7 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Nous avions la chance de pouvoir utiliser les données d’un outil similaire lorsque nous étions sur les laboratoires de Service Canada. Cela nous a permis de recueillir des informations sur nos questions. ", - }, - { - nodeType: "line-break", - content: [], + "We’re working to make it easier to understand and apply for government benefits. To create a tool that meets your needs, we need your input.", }, ], }, @@ -3358,21 +8775,18 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Dans la version alpha, il était facultatif de saisir un revenu dans I’estimateur. Nous voulions donner le choix aux clients. Cependant, nous nous sommes rendu compte, grâce à notre sondage, que les gens recherchaient un montant précis dans les résultats. Indiquer le revenu maximum pour recevoir une prestation n’était pas suffisant. ", + "Do you find these features helpful? Would you like to see other ones? Email us at ", }, { - nodeType: "line-break", - content: [], + nodeType: "link", + data: { + href: "mailto:experience@servicecanada.gc.ca", + }, + value: "experience@servicecanada.gc.ca", }, - ], - }, - { - nodeType: "paragraph", - content: [ { nodeType: "text", - value: - "L’autre outil exigeait que les clients entrent un revenu. Nous avons donc examiné leurs données. Rien n’indiquait que les gens ne voulaient pas remplir ce champ. La question ne les empêchait pas d’utiliser l’outil. ", + value: ".", }, { nodeType: "line-break", @@ -3386,7 +8800,7 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Pour fournir de meilleurs résultats, nous avons décidé d’exiger un revenu dans notre estimateur bêta. De cette manière, nous pouvons fournir un montant à toutes les personnes dont le revenu est admissible, tout en étant assurés que l’outil est tout aussi facile à utiliser. ", + "This email address is to give your feedback on the Benefits Navigator. If you need help with your government benefits, contact 1-800-O-Canada. You will not receive a response if your e-mail is about your benefits.", }, { nodeType: "line-break", @@ -3394,6 +8808,10 @@ export const oasUpdatesData = [ }, ], }, + ], + }, + scContentFr: { + json: [ { nodeType: "header", style: "h2", @@ -3401,72 +8819,7 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Apporter des améliorations à partir de la rétroaction des clients ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Notre objectif principal pour la phase alpha était d’amener les gens à utiliser l’outil et de recevoir le plus de rétroaction possible. Toute personne ayant utilisé notre outil pendant la phase alpha pouvait nous faire part de ses impressions en répondant à un sondage anonyme. ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "paragraph", - content: [ - { - nodeType: "text", - value: - "Nous avons lu tous les commentaires et évaluations et les avons trouvés très utiles. Notre sondage nous a permis de constater que : ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "unordered-list", - content: [ - { - nodeType: "list-item", - content: [ - { - nodeType: "text", - value: - "90 % ont trouvé que l’outil était facile à utiliser; ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "list-item", - content: [ - { - nodeType: "text", - value: - "73 % étaient plus conscients des prestations qui leur étaient offertes. ", - }, - { - nodeType: "line-break", - content: [], - }, - ], + "Contribuez à la conception du Navigateur de prestations", }, ], }, @@ -3476,58 +8829,7 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Certains étaient satisfaits, certains avaient des questions et d’autres voulaient voir d’autres fonctionnalités. À partir des réponses au sondage, nous avons identifié les principales améliorations souhaitées par les clients. De nombreuses personnes voulaient : ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "unordered-list", - content: [ - { - nodeType: "list-item", - content: [ - { - nodeType: "text", - value: - "pouvoir obtenir une estimation d’un plus jeune âge;   ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "list-item", - content: [ - { - nodeType: "text", - value: - "plus de clarté sur les types de revenus qui affectent les prestations;  ", - }, - { - nodeType: "line-break", - content: [], - }, - ], - }, - { - nodeType: "list-item", - content: [ - { - nodeType: "text", - value: - "avoir plus d’information sur les résultats de leur partenaire.   ", - }, - { - nodeType: "line-break", - content: [], - }, - ], + "Nous nous efforçons de rendre les prestations gouvernementales plus faciles à comprendre et à demander. Pour créer un outil qui réponde à vos besoins, nous avons besoin de votre contribution.", }, ], }, @@ -3537,21 +8839,18 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Nous avons déjà commencé à travailler sur ces fonctionnalités et sur d’autres ajustements. Par exemple, dans la version bêta actuellement disponible sur Canada.ca, nous avons ajouté des résultats plus détaillés et plus visibles pour les partenaires. Nous avons hâte de voir cette amélioration et d’autres mises à jour améliorer l’outil pour tous. ", + "Trouvez-vous les fonctionnalités du navigateur utiles? Y a-t-il autre chose que vous aimeriez voir? Faites-nous part de vos commentaires en nous envoyant un courriel à ", }, { - nodeType: "line-break", - content: [], + nodeType: "link", + data: { + href: "mailto:experience@servicecanada.gc.ca", + }, + value: "experience@servicecanada.gc.ca", }, - ], - }, - { - nodeType: "header", - style: "h2", - content: [ { nodeType: "text", - value: "Partagez votre avis ", + value: ".", }, { nodeType: "line-break", @@ -3565,7 +8864,7 @@ export const oasUpdatesData = [ { nodeType: "text", value: - "Nous continuons à recueillir et à intégrer la rétroaction! L’estimateur est encore en développement actif et évoluera pour mieux répondre à vos besoins tout au long de la version bêta. Attendez-vous à voir des changements! ", + "Cette adresse de courriel vous permet de donner votre avis sur le Navigateur de prestations. Si vous avez besoin d'aide concernant vos prestations gouvernementales, contactez le 1-800-O-Canada. Vous ne recevrez pas de réponse si votre courriel concerne vos prestations.", }, { nodeType: "line-break", @@ -3575,48 +8874,13 @@ export const oasUpdatesData = [ }, ], }, + scFragments: [], }, ], - scLabImage: { - scId: "WHAT-WE-LEARNED", - scImageEn: { - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - width: 2670, - height: 1543, - }, - scImageFr: { - _publishUrl: - "https://www.canada.ca/content/dam/decd-endc/images/sclabs/oas-benefits-estimator/what-we-learned.jpg", - width: 2670, - height: 1543, - }, - scImageMobileEn: null, - scImageMobileFr: null, - scImageAltTextEn: null, - scImageAltTextFr: null, - scImageCaptionEn: { - json: null, - }, - scImageCaptionFr: { - json: null, - }, - }, - scLabLayout: "default", }, - { - _model: { - title: "SCLabs-Button-v1", - }, - scId: "GIVE-FEEDBACK-OAS-ESTIMATOR", - scTitleEn: "Give feedback", - scTitleFr: "Fournir des commentaires", - scDestinationURLEn: - "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=eng", - scDestinationURLFr: - "https://srv217.services.gc.ca/ihst4/Intro.aspx?cid=74938e05-8e91-42a9-8e9d-29daf79f6fe0&lc=fra", - scButtonType: ["gc:custom/decd-endc/button-type/secondary"], - }, - ], + }, }, +}; +export const [benefitsNavigatorUpdatesData] = [ + benefitsNavigatorData.data.sclabsPageV1ByPath.item.scLabProjectUpdates, ]; diff --git a/__tests__/pages/benefits-navigator.test.js b/__tests__/pages/benefits-navigator.test.js new file mode 100644 index 0000000000..143de19896 --- /dev/null +++ b/__tests__/pages/benefits-navigator.test.js @@ -0,0 +1,21 @@ +import { render } from "@testing-library/react"; +import BenefitsNavigatorOverview from "../../pages/projects/benefits-navigator/index"; +import { + dictionaryData, + benefitsNavigatorData, + experimentsData, + benefitsNavigatorUpdatesData, +} from "../../__mocks__/mockStore"; + +describe("Benefits Navigator", () => { + it("renders without crashing", () => { + render( + + ); + }); +}); diff --git a/__tests__/pages/dashboard.test.js b/__tests__/pages/dashboard.test.js new file mode 100644 index 0000000000..4fcd2fd64a --- /dev/null +++ b/__tests__/pages/dashboard.test.js @@ -0,0 +1,21 @@ +import { render } from "@testing-library/react"; +import MscaDashboard from "../../pages/projects/dashboard/index"; +import { + dictionaryData, + dashboardData, + experimentsData, + dashboardUpdatesData, +} from "../../__mocks__/mockStore"; + +describe("MSCA Dashboard", () => { + it("renders without crashing", () => { + render( + + ); + }); +}); diff --git a/__tests__/pages/digital-standards-playbook.test.js b/__tests__/pages/digital-standards-playbook.test.js new file mode 100644 index 0000000000..9bf433b2de --- /dev/null +++ b/__tests__/pages/digital-standards-playbook.test.js @@ -0,0 +1,21 @@ +import { render } from "@testing-library/react"; +import DigitalStandardsPlaybookPage from "../../pages/projects/digital-standards-playbook/index"; +import { + dictionaryData, + playbookData, + experimentsData, + playbookUpdatesData, +} from "../../__mocks__/mockStore"; + +describe("Digital Standards Playbook", () => { + it("renders without crashing", () => { + render( + + ); + }); +}); diff --git a/__tests__/pages/making-easier-get-benefits.test.js b/__tests__/pages/making-easier-get-benefits.test.js new file mode 100644 index 0000000000..38ef82c97c --- /dev/null +++ b/__tests__/pages/making-easier-get-benefits.test.js @@ -0,0 +1,21 @@ +import { render } from "@testing-library/react"; +import IntegratedChannelStrategyPage from "../../pages/projects/making-easier-get-benefits/index"; +import { + dictionaryData, + ICSData, + experimentsData, + ICSUpdatesData, +} from "../../__mocks__/mockStore"; + +describe("Integrated Channel Strategy", () => { + it("renders without crashing", () => { + render( + + ); + }); +}); diff --git a/__tests__/pages/oas-benefits-estimator.test.js b/__tests__/pages/oas-benefits-estimator.test.js index fe2a41e1d0..331968244f 100644 --- a/__tests__/pages/oas-benefits-estimator.test.js +++ b/__tests__/pages/oas-benefits-estimator.test.js @@ -1,12 +1,10 @@ -/** - * @jest-environment jsdom - */ import { render } from "@testing-library/react"; import OasBenefitsEstimator from "../../pages/projects/oas-benefits-estimator/index"; import { dictionaryData, oasBenefitsEstimatorData, oasUpdatesData, + experimentsData, } from "../../__mocks__/mockStore"; describe("OAS Benefits Estimator", () => { @@ -16,6 +14,7 @@ describe("OAS Benefits Estimator", () => { pageData={oasBenefitsEstimatorData.data.sclabsPageV1ByPath} updatesData={oasUpdatesData} dictionary={dictionaryData.data.dictionaryV1List} + allProjects={experimentsData.data.scLabsPagev1List.items} /> ); }); diff --git a/pages/projects/benefits-navigator/index.js b/pages/projects/benefits-navigator/index.js index 1c25e60c2f..738c1766d5 100644 --- a/pages/projects/benefits-navigator/index.js +++ b/pages/projects/benefits-navigator/index.js @@ -643,10 +643,6 @@ export const getStaticProps = async ({ locale }) => { const { data: pageData } = await aemServiceInstance.getFragment( "benefitsNavigatorQuery" ); - // Get updates/article data - const { data: updatesData } = await aemServiceInstance.getFragment( - "benefitsNavigatorArticlesQuery" - ); // get dictionary const { data: dictionary } = await aemServiceInstance.getFragment( "dictionaryQuery" @@ -657,7 +653,7 @@ export const getStaticProps = async ({ locale }) => { locale: locale, adobeAnalyticsUrl: process.env.ADOBE_ANALYTICS_URL ?? null, pageData: pageData.sclabsPageV1ByPath, - updatesData: updatesData.sclabsPageV1List.items, + updatesData: pageData.sclabsPageV1ByPath.item.scLabProjectUpdates, dictionary: dictionary.dictionaryV1List, ...(await serverSideTranslations(locale, ["common"])), }, diff --git a/pages/projects/digital-standards-playbook/index.js b/pages/projects/digital-standards-playbook/index.js index 856d023cc1..0428c1d09b 100644 --- a/pages/projects/digital-standards-playbook/index.js +++ b/pages/projects/digital-standards-playbook/index.js @@ -462,10 +462,6 @@ export const getStaticProps = async ({ locale }) => { const { data: pageData } = await aemServiceInstance.getFragment( "getDigitalStandardsPlaybookPage" ); - // Get updates/article data - const { data: updatesData } = await aemServiceInstance.getFragment( - "getDigitalStandardsPlaybookArticles" - ); // get dictionary const { data: dictionary } = await aemServiceInstance.getFragment( "dictionaryQuery" @@ -476,7 +472,7 @@ export const getStaticProps = async ({ locale }) => { locale: locale, adobeAnalyticsUrl: process.env.ADOBE_ANALYTICS_URL ?? null, pageData: pageData.sclabsPageV1ByPath, - updatesData: updatesData.sclabsPageV1List.items, + updatesData: pageData.sclabsPageV1ByPath.item.scLabProjectUpdates, dictionary: dictionary.dictionaryV1List, ...(await serverSideTranslations(locale, ["common"])), }, diff --git a/pages/projects/making-easier-get-benefits/index.js b/pages/projects/making-easier-get-benefits/index.js index 7de7a63da4..888f9bb238 100644 --- a/pages/projects/making-easier-get-benefits/index.js +++ b/pages/projects/making-easier-get-benefits/index.js @@ -357,10 +357,6 @@ export const getStaticProps = async ({ locale }) => { const { data: pageData } = await aemServiceInstance.getFragment( "integratedChannelStrategyQuery" ); - // Get updates/article data - const { data: updatesData } = await aemServiceInstance.getFragment( - "integratedChannelStrategyArticlesQuery" - ); // get dictionary const { data: dictionary } = await aemServiceInstance.getFragment( "dictionaryQuery" @@ -371,7 +367,7 @@ export const getStaticProps = async ({ locale }) => { locale: locale, adobeAnalyticsUrl: process.env.ADOBE_ANALYTICS_URL ?? null, pageData: pageData.sclabsPageV1ByPath, - updatesData: updatesData.sclabsPageV1List.items, + updatesData: pageData.sclabsPageV1ByPath.item.scLabProjectUpdates, dictionary: dictionary.dictionaryV1List, ...(await serverSideTranslations(locale, ["common"])), }, diff --git a/pages/projects/oas-benefits-estimator/index.js b/pages/projects/oas-benefits-estimator/index.js index 9c0089421e..a1047b2cf6 100644 --- a/pages/projects/oas-benefits-estimator/index.js +++ b/pages/projects/oas-benefits-estimator/index.js @@ -414,10 +414,6 @@ export const getStaticProps = async ({ locale }) => { const { data: pageData } = await aemServiceInstance.getFragment( "oasBenefitsEstimatorQuery" ); - // Get updates/article data - const { data: updatesData } = await aemServiceInstance.getFragment( - "oasBenefitsEstimatorArticlesQuery" - ); // get dictionary const { data: dictionary } = await aemServiceInstance.getFragment( "dictionaryQuery" @@ -428,7 +424,7 @@ export const getStaticProps = async ({ locale }) => { locale: locale, adobeAnalyticsUrl: process.env.ADOBE_ANALYTICS_URL ?? null, pageData: pageData.sclabsPageV1ByPath, - updatesData: updatesData.sclabsPageV1List.items, + updatesData: pageData.sclabsPageV1ByPath.item.scLabProjectUpdates, dictionary: dictionary.dictionaryV1List, ...(await serverSideTranslations(locale, ["common"])), },