Inquiry About the Return and Refund Business Process

[MutouLee]

Thank you very much for providing this SDK. While working on the code related to returns and refunds, I encountered some confusion and would sincerely appreciate your clarification.

From the business perspective, when a buyer initiates a return or refund request, the seller can either approve or reject it. In this context, when the buyer initiates a return or refund request, does it correspond to the generation of returns data or Aftersale Eligibility data in the SDK? I'm struggling to fully understand the entire business flow.

I understand this might be a very basic question, but it seems somewhat different from the typical e-commerce system processes I’m familiar with. Once again, I kindly ask for your guidance on this matter.

Thank you!

[nVuln]

sorry I can't help

you can write a ticket to tiktok support to ask for their business process
return & refund document here: https://partner.tiktokshop.com/docv2/page/650b2001bace3e02b76db38a