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TICKETING.md

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Ticketing

This document contains information about how we create tickets from Equalify issues.

Process

Here is the current process of creating tickets, which we hope to automate further:

  1. Run scan using Equalify Version 1 - Release Candidate 5.
  2. Find issues using the common queries available at REPORTING.md.
  3. Focus on critical issues. We've started to determine critical issues based on messages on this Google Spreadsheet (linked)
  4. Generate additional reports that include all nodes and URLs related to critical issues.
  5. Pass the report to Equalify's Web Accessibility Helper GPT.
  6. Validate tickets.
  7. Post tickets.