Web - Chat - Unable to scroll to the beginning of a conversation with a user who has a lot of messages

[kbecciv]

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Action Performed:

1. Go to staging.new.expensify.com
2. Log in an account [email protected]/w323052760We
3. Scroll to start a conversation with an [email protected]

Expected Result:

The conversation should scroll to the beginning

Actual Result:

Unable to scroll to the beginning of a conversation with a user who has a lot of messages

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.2.18.2

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5783801_Recording__1593.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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[melvin-bot]

Triggered auto assignment to @mountiny (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[mountiny]

this is not a new problem, I think we need to improve how we are fetching the chat messages and loading/showing it in the app. Seems like at certain point it stops being reliable.

[melvin-bot]

Triggered auto assignment to @puneetlath (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

[mountiny]

Adding autoassigner triage for a bug zero team member. this has already been triaged, but I have to drop it to focus on other priorities.

[melvin-bot]

@puneetlath Huh... This is 4 days overdue. Who can take care of this?

[puneetlath]

@bfitzexpensify this seems related to pagination so I'm assigning over to you. Thanks!

[bfitzexpensify]

Closing this. It's listed in #12054 so I'll come back to test this is fixed once that's complete.