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the Send Later *UI* needs to warn about problems with Owl! #718

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5 tasks done
novakreo opened this issue Jun 25, 2024 · 1 comment
Open
5 tasks done

the Send Later *UI* needs to warn about problems with Owl! #718

novakreo opened this issue Jun 25, 2024 · 1 comment

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@novakreo
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Prerequisites

  • I am reporting a problem, not asking a question (for questions, go to Discussions).
  • I have consulted the user guide.
  • I have confirmed that I'm running the current version and the problem persists there (note the version number in fine print next to the add-on name on addons.thunderbird.net and compare it to the version number listed in the add-on details opened from the Add-ons page in Thunderbird; if you've got an old version, click the gear icon and select "Check for Updates").
  • If I'm having an issue with date-parsing confusion, I've read the section about that in the user guide and I still think this is something different.
  • If I'm having an issue with messages not being delivered, I've followed the troubleshooting steps in the user guide and it's still an issue.

Describe the bug

The FAQ currently claims that when you have both Owl and regular SMTP/IMAP accounts set up in Thunderbird, if you try to send via SL it will likely fail because the configured SMTP server won't accept the email address from a different account.

I had two messages queued this morning, when I checked later I discovered that SL had sent emails to my students FROM MY PERSONAL ACCOUNT instead. This is completely unacceptable behaviour!

Requiring an SMTP server is one thing (an option that I don't have with my work email), but silently switching to a different account is inexcusable. A note buried in your 18,000 word FAQ is not good enough.

How to reproduce

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Expected behavior

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Additional context

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Operating System

macOS

Operating System Version

14.5

Thunderbird version

115.11.1

Send Later start-up string

Send Later version 10.4.2 on Thunderbird 115.11.1 (20240528060252) [mac aarch64] UI locale en-GB, Date Locale en-AU

@svonjoi
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svonjoi commented Nov 18, 2024

same here :(

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