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redirectcontact.txt
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<html>
<body>
<div id='logo' style='width: 100%; background: #FFFFFF;'>
<center>
<A HREF='https://www.northnorthants.gov.uk/'>
<img style='border: none;' src='https://s3.eu-west-2.amazonaws.com/norberta.northampton.digital/NNClogo.png' alt='North Northamptonshire Council Logo'/>
</A>
</center>
<div style='font-family:'Arial', 'Lucida Sans Unicode', 'lucida sans', Verdana, Helvetica, Arial, sans-serif;background: #817f80;Color: White;font-size: 25px;text-align: center'> <label>Your query case reference number is AAA</label></div>
</div>
<div style='font-family:'Arial', 'Lucida Sans Unicode', 'lucida sans', Verdana, Helvetica, Arial, sans-serif;font-size: 12px;margin: 5px;text-align: left'>
<br>
<br>
THE TEXT BELOW IS PLACEHOLDER TEXT ONLY
<br>
<br>
This case was returned from <b>ZZZ</b> - <b>SSS</b> as it was sent there in error.
<br>
<br>
The customer's query and responses (if any) were - <b>OOO</b>
<br>
<br>
The case has been automatically closed on our systems.
<br>
<br>
The customer's email address is - <b>KKK</b>
<br>
<br>
Sovereign forwarded to - <b>ZZZ</b>
<br>
<br>
Service forwarded to - <b>SSS</b>
<br>
<br>
Kind Regards,
<br>
<br>
<B>NNN - your Virtual Assistant</b>