diff --git a/.github/ISSUE_TEMPLATE/onboarding.md b/.github/ISSUE_TEMPLATE/onboarding.md
index 47b0a7d02..11df9d153 100644
--- a/.github/ISSUE_TEMPLATE/onboarding.md
+++ b/.github/ISSUE_TEMPLATE/onboarding.md
@@ -66,6 +66,12 @@ Here's a checklist to get you started and to make sure you've got access to :all
   - [ ] Survey existing TTS projects which use Django+Cloud.gov like: [Tock](https://github.com/18F/tock) and the [DOJ CRT Portal](https://github.com/usdoj-crt/crt-portal).
 - [ ] Get set up for [local development](https://github.com/GSA-TTS/FAC/blob/main/docs/development.md#local-development) so you can start contributing
 - [ ] Review [NIST SP 800-161 Rev.1](https://csrc.nist.gov/pubs/sp/800/161/r1/final) on supply chain risk management. Reply to this onboarding ticket in a comment when you have completed this review.
+- [ ] Make sure you have a `login.gov` account and have logged into the FAC application at least once. 
+  - [ ] Then, add your email to the `readonly` list in [staffusers.json](../../backend/config/staffusers.json).
+
+**For helpdesk, also..**
+- [ ] Make sure you have a `login.gov` account and have logged into the FAC application at least once. 
+  - [ ] Then, add your email to the `helpdesk` list in [staffusers.json](../../backend/config/staffusers.json).
 
 
 ## For your onboarding buddy
@@ -80,8 +86,6 @@ Note: If you're not able to do any of these yourself, you're still responsible f
 - [ ] [Add as a form manager to the touchpoints recruitment intercept](https://touchpoints.app.cloud.gov/admin/forms/9412c559/permissions)
 
 **For engineers, also...**
-- [ ] Make sure you have a `login.gov` account and have logged into the FAC application at least once. 
-  - [ ] Then, add your email to the `readonly` list in [staffusers.json](../../backend/config/staffusers.json).
 - [ ] [Add as a member of the FAC group in New Relic](https://one.newrelic.com/admin-portal/organizations/users-list) (@GSA-TTS/fac-admins can do this)
 
 **For product leads/owners, also...**
@@ -90,6 +94,4 @@ Note: If you're not able to do any of these yourself, you're still responsible f
 - [ ] Also give them the `Maintainer` role in [the FAC-team team in GitHub](https://github.com/orgs/GSA-TTS/teams/fac-team/members).
 
 **For helpdesk, also...**
-- [ ] Make sure you have a `login.gov` account and have logged into the FAC application at least once. 
-  - [ ] Then, add your email to the `helpdesk` list in [staffusers.json](../../backend/config/staffusers.json).
 - [ ] Give them access to the [Help Desk](https://fac-gov.zendesk.com/admin/people/team/members) as a team member.
diff --git a/backend/config/staffusers.json b/backend/config/staffusers.json
index 56b09e929..b7d6f4e17 100644
--- a/backend/config/staffusers.json
+++ b/backend/config/staffusers.json
@@ -9,6 +9,7 @@
     "robert.novak@gsa.gov",
     "analyn.delossantos@gsa.gov",
     "hassandeme.mamasambo@gsa.gov",
+    "lynn.houston@gsa.gov",
     "marissa.henderson@gsa.gov",
     "james.p.mason@gsa.gov",
     "james.person@gsa.gov",