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appdev-troubleshooting-sandbox.md

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Troubleshooting the Sandbox
Troubleshooting issues with the Login.gov sandbox/int environment
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AppDev

Prerequisites

Follow the instructions in the [Troubleshooting the IdP]({% link _articles/appdev-troubleshooting-production.md %}) prerequisites section.

Purging a user's PII

If a user accidentally uploads real PII to our sandbox environment, follow the steps below to delete it.

  1. Open a new terminal tab and cd to the identity-devops repo
  2. Run the following command 
    bin/awsv sandbox bin/ssm-instance --newest asg-int-idp
  3. Once the SSM session is established, run the following commands to start a Rails console session: 
    cd /srv/idp/current
sudo -uwebsrv ALLOW_CONSOLE_DB_WRITE_ACCESS=true bin/rails c
  4. Delete the user's associated profiles: 
    User.find_with_email('[email protected]').profiles.delete_all