| title | description | layout | category | subcategory |
|---|---|---|---|---|
Contact Form Updating Instructions |
Procedure for updating fields in the Help Center's Contact Form |
article |
AppDev |
Tasks |
The backend to the Login.gov marketing site Contact Form is a Salesforce instance.
{% component alert type=:error %} The backend will reject form posts that contain dropdown values it does not know about, so new field options need to be added explicitly with the help of the Salesforce team before we can deploy changes on our side. {% endcomponent %}
To streamline working with the Salesforce team and their QA/validation process, we've set up our Cloud.gov Pages preview site to
- disable captchas
- point at the sandbox instance
Check out this document with more details on the procedure, including who to contact:
- Contact Form Procedure Doc
- Mirror of Contact Form Procedure Doc in case access to the original is too restrictive