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Touchpoints |
Touchpoints offers a simple, flexible, and convenient way to start collecting customer feedback so you can focus on serving your customers rather than managing surveys.
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Start collecting Feedback
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You don't have to be an expert or spend months on coordination.
Touchpoints is an entry-level tool,
designed to get you started collecting basic customer feedback.
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PRA-friendly
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Touchpoints provides a common feedback survey template
that leverages an existing PRA clearance.
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Get and Stay Organized
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Customer experience managers
can keep track of surveys and feedback in one place.
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What Touchpoints offers:
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<strong>
Feedback as a Service
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Touchpoints is a FIPS Moderate-rated web application, deployed to cloud.gov.
Spend more time on feedback and less time on tools
by leveraging Touchpoints to collect customer feedback.
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<strong>
Multi-modal Survey Delivery
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Use a Touchpoints-hosted form by sharing the URL via any of your existing tools.
Or, deploy a touchpoint on your own web property with a script tag.
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Streamlined Reporting
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Touchpoints simplifies
quarterly A-11 Section 280 reporting
by providing standard data reports.
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{% include customers.html %}
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