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add copy to Invite a team member page and email #2262

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dmvancura opened this issue Jan 14, 2025 · 7 comments
Open

add copy to Invite a team member page and email #2262

dmvancura opened this issue Jan 14, 2025 · 7 comments
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@dmvancura
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dmvancura commented Jan 14, 2025

make it clear to the user when on the invite a team member website page to keep in mind to things: time sensitive nature of invites. the important of invites coming from inside notify.gov directly. Add as paragraph copy:

where: the Invite a team member page just below the link to 'learn more about user permissions'

what: Team members must be invited directly using their .gov email address, not from forwarded invitations. Invitation links to create a Notify.gov account are active for only 24 hours. Expired invitations can be re-sent from the Team members page.

@dmvancura
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hi @jonathanbobel and @CathyBeil could you both read the descriptive sentences in this ticket body to confirm the wording works for clarity on Invite and team member page? thank you much

@CathyBeil
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I might say something more like "Team members must be invited directly using their .gov email address, they cannot join from a forwarded invitation. Team members have 24 hours to accept an invitation and create a Notify.gov account. Expired invitations can be re-sent on the Team members page [link to page?]."

@dmvancura
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ah, much more direct with who we're talking about and to. updating

@dmvancura
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updated copy as of 3:12pmEST (went through it again to switch up how the sentences started). review please and thank you @CathyBeil

@CathyBeil
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Looks great!

@dmvancura
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fantastic! next is @jonathanbobel when we have a moment to sync (if needed). maybe we can pair on this (?) to get the verbiage live this week

@dmvancura dmvancura moved this from 🔜 Backlog (Less than 3 Months) to 🏗 In progress (WIP: ≤ 3 per person) in Notify.gov product board Jan 15, 2025
@dmvancura
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hi @alexjanousekGSA ! let me know when you may want to schedule this work, so i can assist in adding more information as needed to this ticket. thank you!

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