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🌟 Option for seating charts/assigned seating. #39

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mnfctrdinitaly opened this issue Jun 15, 2024 · 6 comments
Open

🌟 Option for seating charts/assigned seating. #39

mnfctrdinitaly opened this issue Jun 15, 2024 · 6 comments
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enhancement New feature or request

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@mnfctrdinitaly
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Is your feature request related to a problem? Please describe.
No. This is not a bug or problem, just a missing feature.

Describe the solution you'd like
Perhaps a venue admin panel that allows for the generating of a seating chart and then the ability to assign that chart to an event.

Describe alternatives you've considered
Not sure how else to achieve this.

Additional context
This feature helps with pre-sales as patrons can select their seats and are incentivized to buy ahead of time.

@mnfctrdinitaly mnfctrdinitaly added the enhancement New feature or request label Jun 15, 2024
@mnfctrdinitaly mnfctrdinitaly changed the title Option for seating charts/assigned seating. 🌟 🌟 Option for seating charts/assigned seating. Jun 15, 2024
@daveearley
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Thanks for the suggestion @mnfctrdinitaly! Seating selection is on the long term roadmap.

@Riredus
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Riredus commented Dec 9, 2024

I want to support this feature request. A seating chart would be an outstanding feature in comparison to most other tools.

@daveearley
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@Riredus and everyone interested,

I'm starting research into this and would love to hear about your use cases. A few questions:

  • How many floors or levels does your venue typically have?
  • Do you sell tickets for multiple ticket types in a single event?
  • How detailed or complex are your seating layouts? Do you have unique design requirements such as irregular shapes, zones, or accessibility needs?
  • Would you prefer to upload existing floor plans (e.g., PDF, image) or create them directly within the app?

Also, if you know of existing implementations that would be good to reference, open-source tools, or any other relevant information, please share!

Thanks in advance!

@Riredus
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Riredus commented Dec 10, 2024 via email

@velocity23
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+1 on this. In response to your questions:

  1. For the events I do, usually just one, but I rarely see venues with more than 3 floors. That said, often these are "flattened" in seatmaps because it's less confusing for users (ie. the upper levels are just shown as if there were behind the ground level, with some text to indicate that).
  2. Not often, I would say. But most implementations I see require the customer to select the quantity of tickets first, and then pick seats to correspond with that.
  3. Almost always to some extent. Theatres especially can have weird gimmicks like gaps for the sound desk, strange layouts for boxes, etc. Accessible seating and restricted view also has to be indicated in some form.
  4. No need for uploading PDF floorplans imo, but it would be cool to be able to export them and/or save them separately to events so they can be reused.

The best implementation I've seen in my research has been Humanitix. It's a really good mix of not having to drag-and-drop every single seat, but still being able to make irregular shapes.

@meilechwieder
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I think ticket tailor did a pretty good job with implementing seating charts

https://help.tickettailor.com/en/articles/4096543-how-to-create-a-seating-chart

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