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Troubleshooting.md

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Troubleshooting Guide 🛠️

Common Issues 🔧

Issue 1: Application Won't Start 🚫

  • Permissions: Ensure that you have the necessary permissions to run the executable. Right-click on the application and select "Run as administrator."
  • Antivirus: Check if your antivirus software is blocking the application. You may need to whitelist the executable in your antivirus settings.

Issue 2: Download Fails 📥

  • Internet Connection: Verify that you have a stable and active internet connection. Try reconnecting to your network or switching to a different connection.
  • Firewall: Temporarily disable your firewall to see if it resolves the issue. If successful, consider configuring your firewall settings to allow the application.

Issue 3: Performance Issues ⚙️

  • System Resources: Ensure that your system meets the minimum requirements for running the application. Close unnecessary background applications to free up resources.
  • Updates: Check if there are any updates available for the application that might improve performance.

Issue 4: Unexpected Crashes 💥

  • Logs: Check application logs for any error messages that could help identify the cause of the crash. Refer to the log files located in the installation directory.
  • Reinstall: If the problem persists, try uninstalling and then reinstalling the application to ensure a clean installation.

Need Further Assistance? 📞

If you encounter unresolved issues, please reach out to us via the SUPPORT.md file for additional help and support.