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Terms of Service for Ivy Learn by Ivy Apps EOOD

Effective Date: November 27, 2024
Last Updated: November 27, 2024

Welcome to Ivy Learn! By accessing or using our web application ("Service"), you agree to the following Terms of Service ("Terms"). If you do not agree, please do not use the Service.

The Service is developed and distributed by Ivy Apps EOOD ("we," "our," "us"), a company registered in Bulgaria.

1. Acceptance of Terms

By using the Service, you affirm that you are at least 18 years old or have obtained verifiable parental consent if you are under 18. We may request proof of age or consent at any time. You agree to abide by these Terms, our Privacy Policy, and any additional policies we provide.

2. User Accounts

  • You must sign in using your Google account to access the Service.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Please notify us immediately at [email protected] if you suspect any unauthorized use of your account.
  • We employ reasonable security measures to protect your account but cannot guarantee absolute security.

3. Subscriptions and Payments

  • The Service offers paid subscriptions via Stripe. By subscribing, you authorize us to charge your payment method for recurring fees.

Refund Policy:

  • Refunds are not provided unless explicitly required by applicable law. By subscribing, you acknowledge and accept this no-refund policy.

  • Subscription prices may change with at least 30 days' prior notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

4. Service Availability and Discontinuation

  • The Service is provided on an "as is" and "as available" basis.
  • We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) with reasonable notice when possible.

In the event of discontinuation:

  • Refunds for the unused portion of your current subscription period may not be provided unless required by applicable law.

5. Your Rights Regarding Personal Data

In compliance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: You can request a copy of your personal data.
  • Rectification: You can request the correction of inaccurate or incomplete personal data.
  • Erasure: You can request deletion of your personal data under certain conditions.
  • Restriction: You can request the limitation of processing your personal data.
  • Objection: You can object to the processing of your personal data.

To exercise these rights, please contact us at [email protected].
We will respond to your request within 30 days, as required by GDPR.

Tip

To delete you account, go to "Settings" > Delete account.

6. Analytics, Cookies, and GDPR Compliance

  • The Service uses cookies and similar technologies for functionality and analytics.

Consent:

  • We obtain your explicit consent for the use of non-essential cookies and analytics during account creation.
  • You can manage your cookie preferences at any time in the Settings > Privacy section of the Service.

By using the Service, you agree to our use of cookies in accordance with our Privacy Policy.
We comply with GDPR requirements for users in the European Economic Area (EEA).

7. User Responsibilities

  • You agree not to misuse the Service, including but not limited to:
    • Engaging in unlawful activities.
    • Attempting to access restricted areas without authorization.
    • Sharing content that infringes on intellectual property rights or violates privacy laws.

We reserve the right to suspend or terminate your account after providing notice and, where appropriate, an opportunity to remedy the violation.

8. Intellectual Property

  • All content, trademarks, and intellectual property on the Service are owned by Ivy Apps EOOD or its licensors.
  • You may not use, copy, distribute, or create derivative works from our content without express written permission.

9. Disclaimer of Warranties

  • The Service is provided "as is" and "as available" and "with all faults".
  • To the extent permitted by law, Ivy Apps EOOD disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that the Service will be uninterrupted, secure, or error-free.

10. Limitation of Liability

  • To the maximum extent permitted by applicable law, Ivy Apps EOOD shall not be liable for:
    • Indirect, incidental, special, or consequential damages.
    • Loss of data, revenue, profits, or goodwill arising from your use of the Service.
    • Unauthorized access to or alteration of your data, except where caused by our negligence.

Our total liability to you for all claims arising from these Terms or your use of the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Ivy Apps EOOD, its employees, and affiliates from any claims, damages, or expenses arising directly from:

  • Your intentional misuse of the Service.
  • Your violation of these Terms.
  • Your infringement of any intellectual property rights or other rights of a third party.

This indemnification does not apply if the claim arises from our negligence or misconduct.

12. Dispute Resolution and Governing Law

These Terms are governed by and construed in accordance with the laws of Bulgaria.
You may bring legal proceedings exclusively in the courts of Bulgaria.

Nothing in these Terms affects your rights as a consumer to rely on mandatory provisions of local law.

13. Modifications to Terms

We may update these Terms from time to time.
For significant changes, we will provide at least 30 days' notice before the new terms take effect.
Notice will be given via email or through the Service.

Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.

14. Termination

By You:
You may terminate your account at any time through Settings > Delete Account in the Service.
Upon termination, we will delete or anonymize your personal data, unless retention is required by law.

By Us:
We may suspend or terminate your access to the Service if you materially breach these Terms and fail to remedy the breach within a reasonable timeframe after receiving notice from us.
In cases of severe violations, we may terminate your access immediately.

15. Contact Information

For questions about these Terms or to exercise your rights under GDPR, please contact us at:

Ivy Apps EOOD
Email: [email protected]
Address: БЪЛГАРИЯ, гр. София, р-н Подуяне, ул. Б. Петков, бл. 84, вх. Б, ет. 5