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uploaded images not appearing on user site #52

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sammygerbil opened this issue Feb 18, 2019 · 2 comments
Open

uploaded images not appearing on user site #52

sammygerbil opened this issue Feb 18, 2019 · 2 comments

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@sammygerbil
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I use a Q & A site which encourages use of Pasteboard for uploading images : http://physics.qandaexchange.com/

Recently all of the Pasteboard images which were embedded using the cdn URL have failed to appear on the above site. This affects around 500 posts on the site.

Has there been a recent change in your software which has caused this error?

There is no information on the Pasteboard website about how to get customer support.

@JoelBesada
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Hi, the cdn domain has been blocked by the registry where it was registered. I'm still awaiting a response from them, but until then I cannot make any promises of when (or if) the images will become available again. You can still view the images at the pasteboard.co/<image> URL, but directly embedding from the previous CDN will not work until this issue is resolved.

I know this sucks big time for anyone depending on the content they've uploaded through the site, but there's really nothing I can do at this point.

@coderjunc
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Hi Joel, I recently discovered your site and am using it to share screenshots. I would like to know how long the images are stored for free users. I just want to make sure that the links I am sharing now don't expire after a while. It's very important for me to know the deletion period so that I can share it accordingly. Thanks!

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3 participants