How to use this wrapper to find subitems?

[me1299]

I'm trying to query EntityInformation fields. I know the API call should be:
/ATServicesRest/V1.0/Tickets/entityInformation/fields

But using Get-AutotaskAPIResource I have to use a resource. There is no resource EntityInformationFields or anything like that. How do I query this? I cannot find any supporting documentation in the readme.

Edit: they are called picklist values.

[me1299]

I just wrote some code without the this wrapper to fetch them. I must say the API is easy to query using Invoke-WebRequest.

$BaseURL = "https://webservices19.autotask.net/ATServicesRest/V1.0"

$ApiIntegrationCode = 'XXX'
$UserName           = 'XXX'
$Secret             = 'XXX'

$Headers = @{
    'ApiIntegrationCode' = $ApiIntegrationCode
    'UserName'           = $UserName
    'Secret'             = $Secret
}

$Uri = "$BaseURL/Tickets/entityInformation/fields"

$Picklists = ((Invoke-WebRequest -Uri $Uri -Method "GET" -ContentType 'application/json' -Headers $Headers -UseBasicParsing).Content | ConvertFrom-Json).Fields

#Monitoring Alert ID opzoeken
$IssueId = (($Picklists | Where-Object {$_.Name -Eq "issueType"}).picklistValues | Where-Object {$_.Label -Eq "Monitoring Alert"}).value

#SUBS van Monitoring Alert opzoeken
$SubIssueIds = ($Picklists | Where-Object {$_.Name -Eq "subIssueType"}).picklistValues | Where-Object {$_.parentValue -Eq $IssueId}

[phill-holbrook]

Hi @me1299

The New-AutotaskBody cmdlet can be used to query picklists. For example:

$Body = New-AutotaskBody -Resource Tickets
$Body

This cmdlet is dual purpose in that it also builds an object you can use to create or update existing resources. Unfortunately there seems to be a bug when querying picklist values in the Contracts entity, for which I'll open a separate issue.

EDIT:

The bug I found has already been opened: #49 (comment)