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App doesn't load when there is a large amount of Ethereum transactions #1768

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01BTC10 opened this issue Jun 11, 2021 · 0 comments
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01BTC10 commented Jun 11, 2021

Ledger Live Version and Operating System

  • tested on Ledger Live 2.26.0 / 2.29.1
  • Phone version: Xiaomi Mi 10 Utra / Xiaomi Mi 11 Ultra / Huawei Mate 20X / Galaxy Tab s7+

Expected behavior

The app should ask for a passcode or fingerprint.

Actual behavior

The app is stuck at the loading logo.

Steps to reproduce the behavior

I have 5 Ethereum accounts with thousands of transactions. When I delete the app data then resync my accounts from the desktop app QR code then it sync without issue but after I open the app 2-3 times it gets stuck again. Clearing cache doesn't fix the issue. I pinpointed the issue to Ethereum by not syncing non-ethereum accounts. It's working fine on the desktop app.

Reddit thread.

log.txt

Screenshot_2021-06-12-06-18-04-813_com ledger live

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