diff --git a/apps/ledger-live-desktop/src/renderer/icons/ExternalLink.tsx b/apps/ledger-live-desktop/src/renderer/icons/ExternalLink.tsx
index 2547d369bfc5..2ec0e88243ba 100644
--- a/apps/ledger-live-desktop/src/renderer/icons/ExternalLink.tsx
+++ b/apps/ledger-live-desktop/src/renderer/icons/ExternalLink.tsx
@@ -5,9 +5,18 @@ const path = (
     d="M12.19 2.75H10a.75.75 0 0 1 0-1.5h4a.75.75 0 0 1 .75.75v4a.75.75 0 1 1-1.5 0V3.81L7.197 9.865a.75.75 0 0 1-1.06-1.061l6.052-6.053zm-.94 5.917a.75.75 0 1 1 1.5 0v4c0 1.15-.933 2.083-2.083 2.083H3.333a2.083 2.083 0 0 1-2.083-2.083V5.333c0-1.15.933-2.083 2.083-2.083h4a.75.75 0 1 1 0 1.5h-4a.583.583 0 0 0-.583.583v7.334c0 .322.261.583.583.583h7.334a.583.583 0 0 0 .583-.583v-4z"
   />
 );
-const ExternalLink = ({ size, dataTestId }: { size: number; dataTestId?: string }) => (
-  <svg viewBox="0 0 16 16" height={size} width={size} data-testid={dataTestId}>
+const ExternalLink = ({
+  size,
+  dataTestId,
+  url,
+}: {
+  size: number;
+  dataTestId?: string;
+  url?: string;
+}) => (
+  <svg viewBox="0 0 16 16" height={size} width={size} data-testid={dataTestId} href={url}>
     {path}
   </svg>
 );
+
 export default ExternalLink;
diff --git a/apps/ledger-live-desktop/src/renderer/screens/settings/RowItem.tsx b/apps/ledger-live-desktop/src/renderer/screens/settings/RowItem.tsx
index 1c1da3c943bb..1c195764600c 100644
--- a/apps/ledger-live-desktop/src/renderer/screens/settings/RowItem.tsx
+++ b/apps/ledger-live-desktop/src/renderer/screens/settings/RowItem.tsx
@@ -21,7 +21,7 @@ const AboutRowItem = ({ url, title, desc, dataTestId }: Props) => {
           cursor: "pointer",
         }}
       >
-        <IconExternalLink size={16} dataTestId={`${dataTestId}-link`} />
+        <IconExternalLink size={16} dataTestId={`${dataTestId}-link`} url={url} />
       </Tabbable>
     </SettingsSectionRow>
   );
diff --git a/apps/ledger-live-desktop/src/renderer/screens/settings/sections/Help/index.tsx b/apps/ledger-live-desktop/src/renderer/screens/settings/sections/Help/index.tsx
index 6dc057559e2c..e36515b9c698 100644
--- a/apps/ledger-live-desktop/src/renderer/screens/settings/sections/Help/index.tsx
+++ b/apps/ledger-live-desktop/src/renderer/screens/settings/sections/Help/index.tsx
@@ -31,7 +31,12 @@ const SectionHelp = () => {
             url={urls.chatbot}
           />
         ) : (
-          <RowItem title={t("settings.help.faq")} desc={t("settings.help.faqDesc")} url={urlFaq} />
+          <RowItem
+            title={t("settings.help.faq")}
+            desc={t("settings.help.faqDesc")}
+            url={urlFaq}
+            dataTestId={"ledgerSupport"}
+          />
         )}
         <Row
           title={t("settings.profile.softResetTitle")}
diff --git a/apps/ledger-live-desktop/tests/page/settings.page.ts b/apps/ledger-live-desktop/tests/page/settings.page.ts
index aaf57ed961f1..d0be3d45f6dd 100644
--- a/apps/ledger-live-desktop/tests/page/settings.page.ts
+++ b/apps/ledger-live-desktop/tests/page/settings.page.ts
@@ -1,6 +1,7 @@
 import { AppPage } from "tests/page/abstractClasses";
 import { step } from "tests/misc/reporters/step";
 import { expect } from "@playwright/test";
+import axios from "axios";
 
 export class SettingsPage extends AppPage {
   private manageLedgerSyncButton = this.page.getByRole("button", { name: "Manage" });
@@ -12,6 +13,7 @@ export class SettingsPage extends AppPage {
   readonly experimentalTab = this.page.getByTestId("settings-experimental-tab");
   private developerTab = this.page.getByTestId("settings-developer-tab");
   private experimentalDevModeToggle = this.page.getByTestId("MANAGER_DEV_MODE-button");
+  private ledgerSupport = this.page.getByTestId("ledgerSupport-link");
 
   readonly counterValueSelector = this.page.locator(
     "[data-testid='setting-countervalue-dropDown'] .select__value-container",
@@ -106,4 +108,20 @@ export class SettingsPage extends AppPage {
     await this.clearCacheButton.click();
     await this.confirmButton.click();
   }
+
+  @step("expect Ledger Support URL to be correct")
+  async expectLedgerSupportUrlToBeCorrect() {
+    expect(this.ledgerSupport).toBeVisible();
+    const url = await this.ledgerSupport.getAttribute("href");
+    if (!url) {
+      throw new Error("The href attribute is missing or null");
+    }
+    try {
+      const response = await axios.get(url);
+      expect(response.status).toBe(200);
+    } catch (error) {
+      throw new Error(`Failed to fetch URL ${url}`);
+    }
+    expect(url).toBe("https://support.ledger.com/?redirect=false");
+  }
 }
diff --git a/apps/ledger-live-desktop/tests/specs/speculos/settings.spec.ts b/apps/ledger-live-desktop/tests/specs/speculos/settings.spec.ts
index 2b49b4806094..3b0eb3bc1980 100644
--- a/apps/ledger-live-desktop/tests/specs/speculos/settings.spec.ts
+++ b/apps/ledger-live-desktop/tests/specs/speculos/settings.spec.ts
@@ -123,3 +123,27 @@ test.describe("counter value selection", () => {
     },
   );
 });
+
+test.describe("Ledger Support (web link)", () => {
+  test.use({
+    userdata: "skip-onboarding",
+  });
+
+  test(
+    "Verify that user can access to Ledger Support (Web Link)",
+    {
+      annotation: {
+        type: "TMS",
+        description: "B2CQA-820",
+      },
+    },
+    async ({ app }) => {
+      await addTmsLink(getDescription(test.info().annotations, "TMS").split(", "));
+
+      await app.layout.goToSettings();
+      await app.settings.goToHelpTab();
+
+      await app.settings.expectLedgerSupportUrlToBeCorrect();
+    },
+  );
+});