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No loop connection for hours #1580

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tkht1d opened this issue Dec 9, 2021 · 6 comments
Closed

No loop connection for hours #1580

tkht1d opened this issue Dec 9, 2021 · 6 comments

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@tkht1d
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tkht1d commented Dec 9, 2021

Describe the bug
Yesterday afternoon, I stopped getting a closed loop, with a strange message I've never seen before screenshotted below. It is only Dexcom not connecting to the loop app.

Attach an Issue Report

https://drive.google.com/file/d/1li5EftvlqTnTja68NYeJpwKeVynLkbj9/view?usp=drivesdk

To Reproduce
Steps to reproduce the behavior:
I'm not sure how I caused it but to get the message in the screenshot I just clicked on the red loop.
Expected behavior
I expect my sensor and pod to work together in a closed loop.
Screenshots
image
Phone

  • Hardware: iPhone 12 mini
  • OS Version: iOS 15.1.1

Loop Version

  • Version Number: v2.2.6
  • Repo: Loopkit/Loop

CGM

  • Device: Dexcom G6
  • Manager app: Dexcom app

Pump

  • Manufacturer: Omnipod
  • Model: Eros
  • Firmware version: I think it is 2.10.0

Additional context
I am running master branch with Xcode 13.0 release.

@zachatost
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zachatost commented Dec 9, 2021

Same issue. 👍

@dybs
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dybs commented Dec 9, 2021

I think this is the same issue as #1576

@tkht1d
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tkht1d commented Dec 9, 2021

Yes, it is. My bad.

@codelinx
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codelinx commented Dec 9, 2021

Think based on the info out there there's an ongoing issue with the date JSON changed on dexcom's backend, and it's unable to be used by the loop app.

@dybs
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dybs commented Dec 9, 2021

Most people shouldn't need to use Share with Loop anyway, so clearing the Share credentials should fix it for the typical user. See https://www.facebook.com/groups/TheLoopedGroup/permalink/2999936863556293

@tkht1d
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tkht1d commented Dec 14, 2021

Now that I believe the problem is solved, I'm going to close this issue.

@tkht1d tkht1d closed this as completed Dec 14, 2021
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4 participants