people thumb can not be loaded

[luke-liuqi]

hi, when loading local nfo, the people's tmdb thumb urls are already. But on emby server, i can't see the pictures of actor. And there is no file in /config/metadata

[LukePulverenti]

Hi, please try refreshing the metadata on the movie and see if that helps.

[luke-liuqi]

Hi, please try refreshing the metadata on the movie and see if that helps.
sorry,
it doesn't help, still no file in metadata/people

[LukePulverenti]

HI, please attach the emby server log from when you did that. Thanks.

[luke-liuqi]

HI, please attach the emby server log from when you did that. Thanks.

2024-07-22 16:37:19.127 Info App: Refresh metadata requested on 9294
2024-07-22 16:37:19.127 Info Server: http/1.1 Response 204 to ‌‍‍192.168.51.182‌. Time: 4ms. POST http://‌‍‍192.168.51.154‌:8096/emby/Items/9294/Refresh?Recursive=true&ImageRefreshMode=FullRefresh&MetadataRefreshMode=FullRefresh&ReplaceAllImages=false&ReplaceAllMetadata=false&X-Emby-Client=Emby Web&X-Emby-Device-Name=Chrome macOS&X-Emby-Device-Id=TW96aWxsYS81LjAgKE1hY2ludG9zaDsgSW50ZWwgTWFjIE9TIFggMTBfMTVfNykgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzEyNi4wLjAuMCBTYWZhcmkvNTM3LjM2fDE3MjEwMzAwMzAzMjY1&X-Emby-Client-Version=4.8.8.0&X-Emby-Token=‌444d73a46733470aab557e33b2825a4b‌&X-Emby-Language=zh-cn
2024-07-22 16:37:19.205 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /bin/ffprobe -i file:"/mnt/share/xx.mp4" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2024-07-22 16:37:19.377 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 - Succeeded
2024-07-22 16:37:19.411 Info MediaProbeManager: ProcessRun 'ffprobe' Execute: /bin/ffprobe -i file:"/mnt/share/xx.mp4" -threads 0 -v info -print_format json -show_streams -show_chapters -show_format -show_data
2024-07-22 16:37:19.560 Info MediaProbeManager: ProcessRun 'ffprobe' Process exited with code 0 - Succeeded

[LukePulverenti]

HI, what metadata fetchers do you have enabled on the library?