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“Unable to read the file release information” during installation with FAT32 SD card #582

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BadiR3d opened this issue Nov 10, 2024 · 0 comments

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@BadiR3d
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BadiR3d commented Nov 10, 2024

While attempting an installation using a FAT32-formatted SD card, I encountered the following error:

Error: reading/opening the file release information. Unable to read the file release information.

The installation process fails immediately after this message. I am including a screenshot of the error message for reference.

Steps to Reproduce:
1. Format an SD card to FAT32.
2. Copy the necessary files for installation to the SD card.
3. Add patches
4. Start the installation process.

Expected Behavior:
The installation should proceed without issues and read the release information file correctly.

Observed Behavior:
The installation fails with an error stating it’s unable to read the release information file. After trying multiple times, even extracting the files using 2 different operating systems.

Environment Details:
• SD Card Format: FAT32
• Device/Platform: 17A 035 869
• Installed Software Version: MEN2_EU_VWGPx_P8050L

Let me know if there’s any additional detail you’d like to include, like log files or the exact platform you’re using. This draft should provide a clear starting point for the maintainers.

Add M.I.B LOG file to your report
No log file present on SD Card

Screenshots
Screenshot 2024-11-10 at 13 42 29

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