diff --git a/.tool-versions b/.tool-versions index 84ac31f..e848dbb 100644 --- a/.tool-versions +++ b/.tool-versions @@ -1,9 +1,10 @@ # This file is for you! Please, updated to the versions agreed by your team. -terraform 1.7.0 -pre-commit 3.6.0 -nodejs 18.18.2 gitleaks 8.18.4 +nodejs 18.18.2 +pre-commit 3.6.0 +terraform 1.7.0 +vale 3.6.0 # ============================================================================== # The section below is reserved for Docker image versions. diff --git a/docs/pages/features/emails.md b/docs/pages/features/emails.md index 2a65f95..5f52da8 100644 --- a/docs/pages/features/emails.md +++ b/docs/pages/features/emails.md @@ -10,7 +10,7 @@ permalink: /features/emails section: Message channels --- -Use NHS Notify to bulk send free unlimited emails to patients and members of the public. +Use NHS Notify to send free unlimited emails to patients and members of the public, in bulk and individually. {% include components/image.html src="nhs-notify-email-example.svg" diff --git a/docs/pages/features/features.md b/docs/pages/features/features.md index 58db33e..744a469 100644 --- a/docs/pages/features/features.md +++ b/docs/pages/features/features.md @@ -16,7 +16,7 @@ Use NHS Notify to send: - [text messages (SMS)]({% link pages/features/text-messages.md %}) - [letters]({% link pages/features/letters.md %}) -## Send messages in bulk to different audiences +## Send messages to different audiences in bulk and individually You only need a person’s NHS number to send them messages. Choose who you want to message by providing NHS numbers. @@ -47,13 +47,12 @@ You can set up routing plans to: ## Prevent sending people unnecessary messages -NHS Notify uses the Personal Demographics Service to automatically prevent you from messaging [recipients you cannot message]({% link pages/using-nhs-notify/recipients-you-cannot-message.md %}). +NHS Notify uses the [Personal Demographics Service](https://digital.nhs.uk/services/personal-demographics-service) to automatically prevent you from messaging [recipients you cannot message]({% link pages/using-nhs-notify/recipients-you-cannot-message.md %}). ## Reach audiences with additional needs You can use NHS Notify to: -- [find recipients with access or language needs]({% link pages/using-nhs-notify/find-recipients-with-access-or-language-needs.md %}) - [send letters in other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %}) - [send letters in accessible formats]({% link pages/using-nhs-notify/accessible-formats.md %}) diff --git a/docs/pages/features/letters.md b/docs/pages/features/letters.md index 530fc09..186b94c 100644 --- a/docs/pages/features/letters.md +++ b/docs/pages/features/letters.md @@ -10,7 +10,7 @@ permalink: /features/letters section: Message channels --- -You can use NHS Notify to print and bulk send letters to patients and members of the public with addresses in the UK. +You can use NHS Notify to print and send letters to patients and members of the public with addresses in the UK. You can do this in bulk and individually. {% include components/image.html src="nhs-notify-letter-two-sides-example.svg" @@ -22,8 +22,8 @@ You can use NHS Notify to print and bulk send letters to patients and members of This page will tell you: -- our letter specification -- what envelopes we use +- [our letter specification](#letter-specification) +- [what envelopes we use](#envelopes) You might want to understand more about: @@ -42,9 +42,3 @@ The page size and layout is A4 portrait (210 x 297mm). ## Envelopes NHS Notify uses C5 size envelopes with an address window. This means the A4 letter is folded in half with the recipient's address displayed in the address window. - -{% include components/image.html - src="nhs-notify-envelope-example.svg" - alt="An image showing a C5 brown paper envelope with an address window." - caption="A C5 brown paper envelope used by NHS Notify." -%} diff --git a/docs/pages/features/nhs-app-messages.md b/docs/pages/features/nhs-app-messages.md index 3c38eee..4821c1f 100644 --- a/docs/pages/features/nhs-app-messages.md +++ b/docs/pages/features/nhs-app-messages.md @@ -10,7 +10,7 @@ permalink: /features/nhs-app-messages section: Message channels --- -Send free unlimited messages to patients and members of the public who have the NHS App. +Send free messages of up to 1,000 characters to patients and members of the public who have the NHS App. {% include components/image.html src="nhs-notify-nhs-app-example-2.svg" @@ -20,7 +20,9 @@ Send free unlimited messages to patients and members of the public who have the ## What you need to know -This page will tell you about push notifications from the NHS App. +Recipients can receive NHS App messages in their NHS App inbox. + +[Push notifications](#push-notifications) are generated when recipients have an unopened message in their NHS App inbox. You might also want to understand more about: diff --git a/docs/pages/features/text-messages.md b/docs/pages/features/text-messages.md index 014aef6..d3c0257 100644 --- a/docs/pages/features/text-messages.md +++ b/docs/pages/features/text-messages.md @@ -10,7 +10,7 @@ permalink: /features/text-messages-sms section: Message channels --- -Use NHS Notify to bulk send text messages such as invitations, alerts, notifications or reminders to your audiences. +Use NHS Notify to send text messages such as invitations, alerts, notifications or reminders to your audiences. You can do this in bulk and individually. {% include components/image.html src="nhs-notify-iphone-android-sms-example.svg" diff --git a/docs/pages/get-started/get-started.md b/docs/pages/get-started/get-started.md index 9a0d2f9..d650827 100644 --- a/docs/pages/get-started/get-started.md +++ b/docs/pages/get-started/get-started.md @@ -22,6 +22,6 @@ You might want to learn more about: ## 2. Get in touch to register your interest -If you think NHS Notify is right for your organisation or service, you can get in touch with our engagement team via . +If you think NHS Notify is right for your organisation or service, you can get in touch with our engagement team via . We'll contact you within 10 working days to find out more about what your service needs. diff --git a/docs/pages/support/support.md b/docs/pages/support/support.md index 1a52546..06c195a 100644 --- a/docs/pages/support/support.md +++ b/docs/pages/support/support.md @@ -27,4 +27,4 @@ If you work in NHS England and want to start using NHS Notify, find out how to [ ## I have questions about NHS Notify -If you work in an NHS England team that’s not currently using NHS Notify and you have further questions, email our engagement team via . +If you work in an NHS England team that’s not currently using NHS Notify and you have further questions, email our engagement team via . diff --git a/docs/pages/using-nhs-notify/accessible-formats.md b/docs/pages/using-nhs-notify/accessible-formats.md index f5f9cb3..2af0674 100644 --- a/docs/pages/using-nhs-notify/accessible-formats.md +++ b/docs/pages/using-nhs-notify/accessible-formats.md @@ -61,11 +61,13 @@ Provide recipients' NHS numbers as separate data files for each type of accessib ### 4. We'll check for recipients with access needs +NHS Notify checks for recipients who need letters in accessible formats using the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service). + It’s your responsibility to message recipients based on their access needs. -NHS Notify can check who needs accessible formats, but we’ll only send them an accessible format if: +We’ll only send the accessible format if: -- you've created an accessible template that matches +- you’ve created an accessible template that matches - PDS confirms they have access needs -We’ll send the standard letter if you've not given us the accessible template, even if PDS says there are recipients with access needs. +We’ll send the standard letter if you’ve not given us the accessible template, even if PDS says there are recipients with access needs. diff --git a/docs/pages/using-nhs-notify/find-recipients-with-access-or-language-needs.md b/docs/pages/using-nhs-notify/find-recipients-with-access-or-language-needs.md index eb1e430..03a106e 100644 --- a/docs/pages/using-nhs-notify/find-recipients-with-access-or-language-needs.md +++ b/docs/pages/using-nhs-notify/find-recipients-with-access-or-language-needs.md @@ -7,7 +7,9 @@ title: Finding recipients with access or language needs parent: Using NHS Notify nav_order: 5 permalink: /using-nhs-notify/find-recipients-with-access-or-language-needs -section: Sending a message +section: Writing a message +published: false + --- NHS Notify identifies people who need messages in accessible formats or other languages (sometimes called preferences). diff --git a/docs/pages/using-nhs-notify/letters-in-other-languages.md b/docs/pages/using-nhs-notify/letters-in-other-languages.md index 11808e9..c461ff8 100644 --- a/docs/pages/using-nhs-notify/letters-in-other-languages.md +++ b/docs/pages/using-nhs-notify/letters-in-other-languages.md @@ -73,11 +73,15 @@ Aim to keep your message content to 2 double-sided sheets to save costs. This wi ### We'll check for recipients who need letters in other languages +NHS Notify checks for recipients who need letters in other languages using the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service). + +You need to decide whether to message recipients based on their access or language needs. + You can decide whether to message recipients based on their language preferences. -NHS Notify checks who needs letters in other languages, but we’ll only send them these if: +We’ll only send the letter in the other language if: -- you've created a template in another language that matches +- you’ve created a template in the other language that matches - PDS confirms they need messages in this language -We’ll send the letter in English if you've not given us the translation, even if PDS says recipients need messages in other languages. +We’ll send the letter in English if you’ve not given us the translation, even if PDS says recipients need messages in other languages. diff --git a/docs/pages/using-nhs-notify/mesh.md b/docs/pages/using-nhs-notify/mesh.md index 0878e7c..831a6bc 100644 --- a/docs/pages/using-nhs-notify/mesh.md +++ b/docs/pages/using-nhs-notify/mesh.md @@ -17,4 +17,4 @@ You should only use MESH to send messages if your organisation or service does n - have a developer - need the features offered by our API -Check if MESH is right for you by contacting our engagement team at . +Check if MESH is right for you by contacting our engagement team at . diff --git a/docs/pages/using-nhs-notify/personalisation.md b/docs/pages/using-nhs-notify/personalisation.md index 325cc78..6fd3a90 100644 --- a/docs/pages/using-nhs-notify/personalisation.md +++ b/docs/pages/using-nhs-notify/personalisation.md @@ -18,4 +18,4 @@ To personalise a message, use double brackets to add a placeholder to your conte text='Hello ((firstName)), your NHS Number is ((nhsNumber))' %} -NHS Notify uses the Personal Demographics Service to find and populate certain personalisation fields. +NHS Notify uses the [Personal Demographics Service (PDS)](https://digital.nhs.uk/services/personal-demographics-service) to find and populate certain personalisation fields. diff --git a/docs/pages/using-nhs-notify/using-nhs-notify.md b/docs/pages/using-nhs-notify/using-nhs-notify.md index 2e5d2e5..6124fc1 100644 --- a/docs/pages/using-nhs-notify/using-nhs-notify.md +++ b/docs/pages/using-nhs-notify/using-nhs-notify.md @@ -18,15 +18,14 @@ This guidance is to help teams understand how to use NHS Notify. ## Writing a message +- [Accessible formats]({% link pages/using-nhs-notify/accessible-formats.md %}) +- [Letters in other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %}) - [Personalisation]({% link pages/using-nhs-notify/personalisation.md %}) -- [Tell recipients who your messages are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %}) ## Sending a message +- [Tell recipients who your messages are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %}) - [Delivery times]({% link pages/using-nhs-notify/delivery-times.md %}) - [Providing NHS Numbers]({% link pages/using-nhs-notify/providing-nhs-numbers.md %}) - [Routing plans]({% link pages/using-nhs-notify/routing-plans.md %}) -- [Accessible formats]({% link pages/using-nhs-notify/accessible-formats.md %}) -- [Letters in other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %}) -- [Find recipients with access or language needs]({% link pages/using-nhs-notify/find-recipients-with-access-or-language-needs.md %}) - [Recipients you cannot message]({% link pages/using-nhs-notify/recipients-you-cannot-message.md %})