[ADD] add tests

helpdesk_mgmt_reopen/tests/__init__.py

@@ -0,0 +1 @@
+from . import test_helpdesk_ticket

helpdesk_mgmt_reopen/tests/test_helpdesk_ticket.py

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+# Copyright 2024 Akretion (https://www.akretion.com).
+# @author Olivier Nibart <[email protected]>
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
+
+from unittest import mock
+
+from odoo.tests.common import SavepointCase
+
+
+class TestMailMessage(SavepointCase):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.MailMessage = cls.env["mail.message"]
+
+        cls.stage_new = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_new")
+        cls.stage_in_progress = cls.env.ref(
+            "helpdesk_mgmt.helpdesk_ticket_stage_in_progress"
+        )
+        cls.stage_closed = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+
+        cls.ticket = cls.env["helpdesk.ticket"].create(
+            {
+                "name": "Test Ticket",
+                "description": "Description",
+            }
+        )
+
+    def test_is_reopener_message(self):
+        vals = {
+            "model": "not helpdesk.ticket",
+            "message_type": "not comment or notification",
+        }
+        self.assertFalse(self.MailMessage.is_reopener_message(vals))
+        vals = {
+            "model": "helpdesk.ticket",
+            "message_type": "notification",
+        }
+        self.assertFalse(self.MailMessage.is_reopener_message(vals))
+        vals = {
+            "model": "helpdesk.ticket",
+            "message_type": "comment",
+        }
+        # type comment in production is not a reopener
+        self.assertTrue(self.MailMessage.is_production_env())
+        self.assertFalse(self.MailMessage.is_reopener_message(vals))
+        # type comment not in production is a reopener
+        with mock.patch.object(
+            type(self.MailMessage),
+            "is_production_env",
+            return_value=False,
+        ):
+            self.assertFalse(self.MailMessage.is_production_env())
+            self.assertTrue(self.MailMessage.is_reopener_message(vals))
+        vals = {
+            "model": "helpdesk.ticket",
+            "message_type": "not comment or notification",
+        }
+        self.assertTrue(self.MailMessage.is_reopener_message(vals))
+
+    def test_helpdesk_ticket_new_reopen(self):
+        self.assertEqual(self.ticket.stage_id, self.stage_new)
+        self.ticket.message_post(
+            body="Test message of type email",
+            message_type="email",
+        )
+        self.assertEqual(self.ticket.stage_id, self.stage_new)
+
+    def test_helpdesk_ticket_in_progress_reopen(self):
+        self.ticket.stage_id = self.stage_in_progress
+        self.ticket.message_post(
+            body="Test message of type email",
+            message_type="email",
+        )
+        self.assertEqual(self.ticket.stage_id, self.stage_in_progress)
+
+    def test_helpdesk_ticket_closed_reopen(self):
+        self.ticket.stage_id = self.stage_closed
+        self.ticket.message_post(
+            body="Test message of type email",
+            message_type="email",
+        )
+        self.assertEqual(self.ticket.stage_id, self.stage_new)