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Woocommerce ratings lost after migration #26

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colyz93 opened this issue Jun 11, 2021 · 3 comments
Open

Woocommerce ratings lost after migration #26

colyz93 opened this issue Jun 11, 2021 · 3 comments

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@colyz93
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colyz93 commented Jun 11, 2021

Hello,
All products rating went blank after migration, although all reviews are present
I repeated migration several times and updated woocommerce database
Your help will be really appreciated

www.khanalawam.com

@kkarpieszuk
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Hi @colyz93 please try this:

go to wp-admin > wpml > support
click link "troubleshooting"
click button "set language information"

If that does not help, on the same screen please try "Synchronise post taxonomies" (from the select list choose woocommerce products and then - if present - do the same for wc reviews)

@colyz93
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colyz93 commented Jun 11, 2021

Hi,
I tried set language information also Synchronise post taxonomies but i can't find wc reviews?
also, i found some products not translated and the variation on backend product invisible although it says the variation number and it shows on the frontend, i fixed the language and connection between the two products but still the variation is invisible
I tried Synchronise post taxonomies for variations also still not visable

@kkarpieszuk
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variable products migration is not supported yet I am affraid.

about the reviews, this needs a debug. Please create a ticket on our forum https://wpml.org/ and we will handle this (please ask in the ticket to ping Konrad - me - so it will be assigned to me or share the link to the forum thread here)

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