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Currently, we use 'type' in Jira to show link request in SURFconext dashboard. We find that sometimes SURF employees have a good reason to change the Jira ticket type to for instance 'sub-ticket'. This however overwrites the type 'SSI Link Invitation'. We wonder whether there is a better mechanism that does not have this drawback. Maybe use Jira labels? Adding a custom field feels like a risk (better stay with out of the box Jira functionality as far as possible?)
The text was updated successfully, but these errors were encountered:
This issue is imported from pivotal - Originaly created at Jul 8, 2020 by Raoul Teeuwen
Currently, we use 'type' in Jira to show link request in SURFconext dashboard. We find that sometimes SURF employees have a good reason to change the Jira ticket type to for instance 'sub-ticket'. This however overwrites the type 'SSI Link Invitation'. We wonder whether there is a better mechanism that does not have this drawback. Maybe use Jira labels? Adding a custom field feels like a risk (better stay with out of the box Jira functionality as far as possible?)
The text was updated successfully, but these errors were encountered: