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Investigate (and if available, implement) better Jira interface for link request #635

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phavekes opened this issue Oct 29, 2024 · 1 comment

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@phavekes
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This issue is imported from pivotal - Originaly created at Jul 8, 2020 by Raoul Teeuwen

Currently, we use 'type' in Jira to show link request in SURFconext dashboard. We find that sometimes SURF employees have a good reason to change the Jira ticket type to for instance 'sub-ticket'. This however overwrites the type 'SSI Link Invitation'. We wonder whether there is a better mechanism that does not have this drawback. Maybe use Jira labels? Adding a custom field feels like a risk (better stay with out of the box Jira functionality as far as possible?)

@phavekes
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Decided together with HeBe, RaTe and ThKi that we - for now - do not tinker with the Jira interface. Moved to icebox (Okke Harsta - Oct 8, 2020)

@phavekes phavekes removed their assignment Oct 29, 2024
@oharsta oharsta removed the Imported label Dec 17, 2024
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