CatalogOffer.AvailableForPurchase always false coming

[paulhazen]

Discussed in https://github.com/PlayEveryWare/eos_plugin_for_unity/discussions/1113

^{Originally posted by KaalirajanChennaiGames February 5, 2025}
Used version: 3.3.3 & 3.3.5

1. EOSManager.Instance.StartLoginWithLoginTypeAndToken() working fine. (Login)
2. EOSManager.Instance.GetEOSEcomInterface().QueryOffers() working fine. (Get all IAP prodcucts/offers)
3. EOSManager.Instance.GetEOSEcomInterface().GetOfferCount() working fine. (offer count: 11)
4. EOSManager.Instance.GetEOSEcomInterface().Checkout() Not working fine.

Here CatalogOffers[index].AvailableForPurchase always false. why?
If I try to CheckOut(), the Result Code always "NotConfigured". why?

Note: Build was uploaded in Dev & Stag(but not submitted to review)

#EOS-2386

[paulhazen]

Hi @KaalirajanChennaiGames - I'm moving this from a discussion to being an issue.

[WispyMouse]

Ahoy @KaalirajanChennaiGames ! I hope this message reaches you.

I'd like to have you configure some logging settings. Please:

• In Player Settings, in Compiler Symbols, define ENABLE_DEBUG_EOSMANAGER
• Use the "Log Level Config" window in the EOS Plugin to set "All Categories" to "Verbose"

Then repeat the error, and share your logs here.

Are you utilizing the EOSStoreManager class, or are you doing everything directly through the EcomInterface? What class holds the CatalogOffers array you're seeing as not being marked AvaialbleForPurchase?

[KaalirajanChennaiGames]

Hi, Yes directly using the EcomInterface. i.e here I attached logs and methods:

private void OnQueryOffers(ref QueryOffersCallbackInfo queryOffersCallbackInfo)
    {
        CatalogOffers.Clear();

        Debug.Log("==OnQueryOffers QueryOffers callback. ResultCode=" + queryOffersCallbackInfo.ResultCode);

        if (queryOffersCallbackInfo.ResultCode == Result.Success)
        {
            var getOfferCountOptions = new GetOfferCountOptions();
            getOfferCountOptions.LocalUserId = EOSManager.Instance.GetLocalUserId();

            var offerCount = EOSManager.Instance.GetEOSEcomInterface().GetOfferCount(ref getOfferCountOptions);

            Debug.Log("OnQueryOffers offerCount==========>" + offerCount);

            if(offerCount > 0)
            {
                for (int offerIndex = 0; offerIndex < offerCount; ++offerIndex)
                {
                    var copyOfferByIndexOptions = new CopyOfferByIndexOptions();
                    copyOfferByIndexOptions.LocalUserId = EOSManager.Instance.GetLocalUserId();
                    copyOfferByIndexOptions.OfferIndex = (uint)offerIndex;

                    var copyOfferByIndexResult = EOSManager.Instance.GetEOSEcomInterface().CopyOfferByIndex(ref copyOfferByIndexOptions, out var catalogOffer);
                    switch (copyOfferByIndexResult)
                    {
                        case Result.Success:
                        case Result.EcomCatalogOfferPriceInvalid:
                        case Result.EcomCatalogOfferStale:

                            Debug.Log("\n================================================="
                                 + "\nofferIndex:" + offerIndex
                                 + "\nServerIndex:" + catalogOffer?.ServerIndex
                                + "\ncatalogOffer.Id:" + catalogOffer?.Id
                                + "\ncatalogOffer.TitleText:" + catalogOffer?.TitleText
                                + "\ncatalogOffer.PriceResult:" + catalogOffer?.PriceResult
                                + "\nCurrentPriceAsString:" + GetCurrentPriceAsString(catalogOffer)
                                + "\nOriginalPriceAsString:" + GetOriginalPriceAsString(catalogOffer)
                                + "\nCatalogNamespace:" + catalogOffer?.CatalogNamespace
                                + "\nDescriptionText:" + catalogOffer?.DescriptionText
                                + "\nLongDescriptionText:" + catalogOffer?.LongDescriptionText
                                + "\nDiscountPercentage:" + catalogOffer?.DiscountPercentage
                                + "\nEffectiveDateTimestamp:" + catalogOffer?.EffectiveDateTimestamp
                                + "\nReleaseDateTimestamp:" + catalogOffer?.ReleaseDateTimestamp
                                + "\nPurchaseLimit:" + catalogOffer?.PurchaseLimit
                                + "\nDecimalPoint:" + catalogOffer?.DecimalPoint
                                + "\nCurrencyCode:" + catalogOffer?.CurrencyCode
                                + "\nAvailableForPurchase:" + catalogOffer?.AvailableForPurchase
                                 + "\n====================================================="
                                );

                            CatalogOffers.Add(catalogOffer.Value);
                            break;

                        default:
                            Debug.Log($"Offer {offerIndex} invalid: {copyOfferByIndexResult}");
                            break;
                    }
                }

                currencyCode = CatalogOffers[0].CurrencyCode;

                CheckOfferOwnership();
            }
            
            CatalogOffersDirty = true;
            GameManager.instance.gotStoreProductdetails = true;
        }
        else
        {
            Debug.LogError("Error calling QueryOffers: " + queryOffersCallbackInfo.ResultCode);
        }
    }

if (catalogOffer.AvailableForPurchase) //Here always false
{
      EpicGamesManager.instance.Checkout(catalogOffer); // product clicked
}

public void Checkout(CatalogOffer catalogOffer)
    {
        Debug.Log("======Checkout() called for ======" + catalogOffer.Id);
        CheckoutEntry checkoutEntry = new CheckoutEntry();
        checkoutEntry.OfferId = catalogOffer.Id;

        Debug.Log("\nOfferId=>" + checkoutEntry.OfferId);

        CheckoutOptions checkoutOptions = new CheckoutOptions();
        checkoutOptions.LocalUserId = EOSManager.Instance.GetLocalUserId();
        checkoutOptions.Entries = new CheckoutEntry[] { checkoutEntry };

        Debug.Log("checkoutOptions.LocalUserId=>" + checkoutOptions.LocalUserId);
        Debug.Log("checkoutEntry.OfferId=>" + checkoutEntry.OfferId);

        Dictionary<string, string> clientData = new Dictionary<string, string>();
        clientData.Add("OfferId", catalogOffer.Id);
        clientData.Add("TitleText", catalogOffer.TitleText);

        EOSManager.Instance.GetEOSEcomInterface().Checkout(ref checkoutOptions, clientData, OnCheckout);
        //==============Success Purchase Hardcode========
        //CheckoutCallbackInfo callbackInfo = new CheckoutCallbackInfo();
        //callbackInfo.ResultCode = Result.Success;
        //callbackInfo.ClientData = clientData;
        //callbackInfo.TransactionId = catalogOffer.Id;
        //OnCheckout(ref callbackInfo);
        //==============Failed Purchase Hardcode========
        //CheckoutCallbackInfo callbackInfo = new CheckoutCallbackInfo();
        //callbackInfo.ResultCode = Result.Canceled;
        //callbackInfo.ClientData = clientData;
        //callbackInfo.TransactionId = catalogOffer.Id;
        //OnCheckout(ref callbackInfo);
        //=================================================
    }




[issue_all_logs.txt](https://github.com/user-attachments/files/18701645/issue_all_logs.txt)

[WispyMouse]

Wild guessing, from Epic documentation here: https://dev.epicgames.com/docs/api-ref/structs/eos-ecom-catalog-offer

Purchase Limit: The maximum number of times that the offer can be purchased. A negative value implies there is no limit.

I noticed your Purchase Limit returned is 0. I think this needs to be a negative number if it's meant to be infinitely purchaseable, or 1 if it's meant to be purchased once. I do not know where in the UI this value is configured. Trying to dig in to that.

[WispyMouse]

Can you review the "Launch date" in the UI for one of your IAPs? You should have a view like this. I'm seeing your "effective date" is hilariously far in to the future, and I'm wondering if that's indicating that it cannot be purchased.

[WispyMouse]

One more bit of advice. There's a switch statement handling Result.Success, EcomCatalogOfferPriceInvalid, and EcomCatalogOfferStale, inside the OnQueryOffers. Try printing out the Result code from this.