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Updated NVR firmware, now neolink won't connect. Stream not ready and static. #321

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MRobi1 opened this issue Nov 8, 2024 · 0 comments
Open

Updated NVR firmware, now neolink won't connect. Stream not ready and static. #321

MRobi1 opened this issue Nov 8, 2024 · 0 comments
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bug Something isn't working

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@MRobi1
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MRobi1 commented Nov 8, 2024 •
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Describe the bug
I updated the firmware on my RLN16-410 NVR to v3.4.0.293_24010833. Now neolink does not seem to be able to connect to any of it's streams. The only change made was a firmware update to the NVR.
Attempting to view the output I get "Stream not ready" and static.
image

Seeing the development seems to be focused on docker, I spun it up the latest docker container and getting the same issue. Also tried the home assistant add-on which I believe is a slightly older docker tag. Same issue.

I've also ensured the ports are available on the NVR as well as making sure the IP has not changed.
image

Versions
NVR software: RLN16-410
Neolink software: 0.6.2
Reolink camera model and firmware: B800

Logs:

root@neolink:~# journalctl -u neolink --since today
-- Journal begins at Mon 2024-04-08 13:36:24 UTC, ends at Fri 2024-11-08 17:39:01 UTC. --
Nov 08 04:00:01 neolink systemd[1]: Stopping Neolink service...
Nov 08 04:00:01 neolink systemd[1]: neolink.service: Succeeded.
Nov 08 04:00:01 neolink systemd[1]: Stopped Neolink service.
Nov 08 04:00:01 neolink systemd[1]: neolink.service: Consumed 19min 59.519s CPU time.
-- Boot b2ec03a37ba941e8903b96bfbfd52dfd --
Nov 08 04:00:07 neolink systemd[1]: Started Neolink service.
Nov 08 04:00:07 neolink neolink[105]: [2024-11-08T04:00:07Z INFO  neolink] Neolink e47a0d5734b0a06b53b>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] Starting RTSP Server >
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] pool: Rtsp Staring
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] side_door: Rtsp Stari>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] side_yard: Rtsp Stari>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] back_door: Rtsp Stari>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] driveway_left: Rtsp S>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] shed: Rtsp Staring
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] hot_tub: Rtsp Staring
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::rtsp] driveway_right: Rtsp >
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z WARN  neolink::rtsp] Without a server cert>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::utils] driveway_right: Conn>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::utils] pool: Connecting to >
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::utils] back_door: Connectin>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::utils] side_door: Connectin>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] side_door>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] driveway_>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] pool: Try>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] back_door>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] driveway_>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] pool: Dis>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] side_door>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] back_door>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z WARN  neolink::common::camthread] Connecti>
Nov 08 04:00:08 neolink neolink[105]:     
Nov 08 04:00:08 neolink neolink[105]:     Caused by:
Nov 08 04:00:08 neolink neolink[105]:         Cannot contact camera at given address
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z WARN  neolink::common::camthread] Connecti>
Nov 08 04:00:08 neolink neolink[105]:     
Nov 08 04:00:08 neolink neolink[105]:     Caused by:
Nov 08 04:00:08 neolink neolink[105]:         Cannot contact camera at given address
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::common::camthread] Attempt >
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::common::camthread] Attempt >
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z WARN  neolink::common::camthread] Connecti>
Nov 08 04:00:08 neolink neolink[105]:     
Nov 08 04:00:08 neolink neolink[105]:     Caused by:
Nov 08 04:00:08 neolink neolink[105]:         Cannot contact camera at given address
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::common::camthread] Attempt >
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z WARN  neolink::common::camthread] Connecti>
Nov 08 04:00:08 neolink neolink[105]:     
Nov 08 04:00:08 neolink neolink[105]:     Caused by:
Nov 08 04:00:08 neolink neolink[105]:         Cannot contact camera at given address
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::common::camthread] Attempt >
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink::utils] side_yard: Connectin>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] side_yard>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z INFO  neolink_core::bc_protocol] side_yard>
Nov 08 04:00:08 neolink neolink[105]: [2024-11-08T04:00:08Z WARN  neolink::common::camthread] Connecti>
Nov 08 04:00:08 neolink neolink[105]:     
Nov 08 04:00:08 neolink neolink[105]:     Caused by:
Nov 08 04:00:08 neolink neolink[105]:         Cannot contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 50ms
4:00:08Z INFO  neolink::utils] shed: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] shed: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] shed: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera shed at Addres>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 50ms
4:00:08Z INFO  neolink::utils] driveway_left: Connecting to camera at Address: 192.168.XX,XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] driveway_left: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] driveway_left: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera driveway_left >

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 50ms
4:00:08Z INFO  neolink::utils] hot_tub: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] hot_tub: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] hot_tub: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera hot_tub at Add>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 50ms
4:00:08Z INFO  neolink::utils] back_door: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink::utils] side_door: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] side_door: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] back_door: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] back_door: Discovery failed
4:00:08Z INFO  neolink_core::bc_protocol] side_door: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera back_door at A>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera side_door at A>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z INFO  neolink::utils] driveway_right: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] driveway_right: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] driveway_right: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera driveway_right>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z INFO  neolink::utils] pool: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] pool: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] pool: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera pool at Addres>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z INFO  neolink::utils] hot_tub: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink::utils] shed: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink::utils] driveway_left: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] shed: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] driveway_left: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] shed: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera shed at Addres>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z INFO  neolink_core::bc_protocol] hot_tub: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] driveway_left: Discovery failed
4:00:08Z INFO  neolink_core::bc_protocol] hot_tub: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera driveway_left >

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z INFO  neolink::utils] side_yard: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] side_yard: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] side_yard: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera side_yard at A>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera hot_tub at Add>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 100ms
4:00:08Z INFO  neolink::utils] side_door: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink::utils] back_door: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] side_door: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] back_door: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] back_door: Discovery failed
4:00:08Z INFO  neolink_core::bc_protocol] side_door: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera back_door at A>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera side_door at A>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:08Z INFO  neolink::utils] pool: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink::utils] driveway_right: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] pool: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] pool: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera pool at Addres>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:08Z INFO  neolink_core::bc_protocol] driveway_right: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] driveway_right: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera driveway_right>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:08Z INFO  neolink::utils] hot_tub: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink::utils] driveway_left: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] hot_tub: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] hot_tub: Discovery failed
4:00:08Z INFO  neolink_core::bc_protocol] driveway_left: Trying TCP discovery
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera hot_tub at Add>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:08Z INFO  neolink_core::bc_protocol] driveway_left: Discovery failed
4:00:08Z INFO  neolink::utils] side_yard: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera driveway_left >

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:08Z INFO  neolink::utils] shed: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:08Z INFO  neolink_core::bc_protocol] side_yard: Trying TCP discovery
4:00:08Z INFO  neolink_core::bc_protocol] side_yard: Discovery failed
4:00:08Z INFO  neolink_core::bc_protocol] shed: Trying TCP discovery
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera side_yard at A>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:08Z INFO  neolink_core::bc_protocol] shed: Discovery failed
4:00:08Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera shed at Addres>

:
t contact camera at given address
4:00:08Z INFO  neolink::common::camthread] Attempt reconnect in 200ms
4:00:09Z INFO  neolink::utils] side_door: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:09Z INFO  neolink::utils] back_door: Connecting to camera at Address: 192.168.XX.XX:9000
4:00:09Z INFO  neolink_core::bc_protocol] back_door: Trying TCP discovery
4:00:09Z INFO  neolink_core::bc_protocol] back_door: Discovery failed
4:00:09Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera back_door at A>

:
t contact camera at given address
4:00:09Z INFO  neolink_core::bc_protocol] side_door: Trying TCP discovery
4:00:09Z INFO  neolink_core::bc_protocol] side_door: Discovery failed
4:00:09Z WARN  neolink::common::camthread] Connection Lost: Failed to connect to camera side_door at A>

:
t contact camera at given address
4:00:09Z INFO  neolink::common::camthread] Attempt reconnect in 400ms
4:00:09Z INFO  neolink::common::camthread] Attempt reconnect in 400ms

** CONFIGURATION**

bind = "0.0.0.0"

bind_port = 8554

[[users]]
name = "USERNAME"
pass = "PASSWORD1"

[mqtt]
broker_addr = "192.168.X.XX" # Address of the mqtt server
port = 1883 # mqtt servers port
credentials = ["USERNAME", "PASSWORD"] # mqtt server login details

[[cameras]]
name = "shed"
username = "USERNAME"
password = "PASSWORD"
address = "192.168.XX.XX:9000"
channel_id = 0
	[cameras.mqtt]
		mqtt.enable_battery = false
		mqtt.enable_preview = false
		[cameras.mqtt.discovery]
		topic = "homeassistant"
		features = ["camera", "led", "ir", "motion", "reboot"]
.....
REMAINING CAMERAS CONFIGURED THE SAME

Rollback to v3.3.0.226_23031645 fixes the issue.
@MRobi1 MRobi1 added the bug Something isn't working label Nov 8, 2024
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