This repo contains 2 python applications that checks both incidents and catalog task tables and if they detect any unassigned ticket are sending Microsoft Teams channel notification.
~ Internal ServiceNow account
~ Access to the incidents and task catalogs tables
~ Ms Teams incoming webhook more info here:
~ Make sure Docker and Docker-Compose are installed - In case you don't have it
~ Clone this repo https://github.com/Retoxx-dev/INC-PICKER.git
~ Open any command line and navigate to the repo's folder
~ Fill all necessary environment variables, example env file at dev.env
~ Type docker-compose up -d to start the application
Remember to use docker-compose down to clean up after you finish