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Troubleshooting

The file contains the troubleshooting guide when working with various scenarios and aspects of SAP BTP, Kyma runtime.

On-premise connectivity

  • Ensure only one service instance of connectivity with plan connectivity_proxy has been created
  • To make calls to the on-premise system via the connectivity proxy, the communication takes place via Istio Service Mesh. Ensure any workloads (Pods) which are calling the on-premise system via the connectivity proxy has Istio proxy sidecar enabled.