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File copying behaviour triggers some antimalware software, why? #26

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Sharkgamedev opened this issue Aug 14, 2021 · 3 comments
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@Sharkgamedev
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Investigate and if possible solve the issue where some antimalware software marks the .dll files of the built Ark Backup Handler as a virus.

@Sharkgamedev Sharkgamedev added question Further information is requested nice to have Something not necessary but wanted. labels Aug 14, 2021
@Sharkgamedev Sharkgamedev pinned this issue Aug 14, 2021
@Sharkgamedev
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image

@Sharkgamedev
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We're in contact with Malwarebytes and the other security vendors who flagged it to resolve this issue ASAP.

@Sharkgamedev
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We addressing this four fold:

  • We've setup a Continuous Deployment system to automatically create releases and prove the binaries haven't been tampered with from the source code
  • We're exploring ways to not require administrator privilege's to help fight some false detections
  • We're of course in contact with them and will continue to upload to them new builds of the app to check
  • We've implemented an auto updater so new downloads can (optionally) simply happen in the background without 50 virus alerts

Note: This is not just a virus total issue, when running a virus scan on the downloaded version of MalwareBytes it consistently flags the downloaded .exe on my hard drive as a virus. This can be very concerning to users, hence why we've launched this 4 point plan, of which 3 points are already addressed. I imagine taking away admin privilege's will have the biggest impact - it's not good practice in the first place, however this hinges on whether or not we can find a way around it which doesn't look good atm.

I'll update this when I have made contact with the antivirus providers causing problems.

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