OOS (Out Of Stock) products not shown in search

[alessandrogrisafi]

OOS (Out Of Stock) products are not shown in search (both the suggestions and search results page)

Preconditions

Magento Version : Adobe Commerce 2.4.5-p7
ElasticSuite Version : Open Source ver. 2.10.11
Environment : Production

Steps to reproduce

1. Configuration -> Catalog -> Inventory -> Stock Options -> Display Out Of Stock Products: YES
2. Search an OOS (Out Of Stock) product and see that is not shown

[vahonc]

Hello @alessandrogrisafi,

I could not reproduce your issue according to your steps.

Here're screenshots from my test environment with fresh Magento 2.4.5-p7 EE (prod mode) and Elasticsuite 2.10.11:

As you can see all is fine with displaying OOS in search (both the autocomplete and search results page).

Are you sure that you don't have 3rd party extensions or other settings which can affected on your issue?

BR,
Vadym

[alessandrogrisafi]

Hello @vahonc,
i'll provide more details about our situation.
The product that it's not listed is a configurable product which is "In Stock" but the simple products have 0 stock in all the Stock Sources (included Default Stock Source). If i assign some stock to a simple product the product returns visible in search, but if all the simple products are OOS the configurable is not shown.
Thanks in advance

[vahonc]

Hi @alessandrogrisafi,

Again, I was not able to reproduce your issue with the Default Stock Source (in my case I use only one stock source).

After setting 0 stock/OOS for all simple (children's) products:

the parent product is still visible in search (both the autocomplete and search results page):

Could you add more details about all your Stock Sources? How many sources do you have?

Probably, there is some MSI bug or maybe we are missing something.

BR,
Vadym

[alessandrogrisafi]

Hi @vahonc,
thank you for your patience.
I can confirm you that we have MSI, precisely we have 16 Stock Sources between 9 Stocks (each for a different country).
The configurable that it's not listed has 0 stock in all the Stock Sources (included Default Stock Source) for the Stock of the country in which the product is sold.
Maybe its the MSI setup that's causing the bug.
Let me know if you need further details.

Thanks in advance