Search and products in categories not showing up

[dszczerbinskii]

Search and products in categories not showing after Elasticsuite install

Preconditions

Magento Version : EE 2.4.7-p3 + Hyva Enterprise

ElasticSuite Version : 2.11.10 + hyva-themes/magento2-smile-elasticsuite 1.2.4

Environment : Developer mode

Third party modules :

Steps to reproduce

1. Create a category
2. Create a product and assign to created category
3. Reindex + Cache clean

Expected result

1. Products are visible on PLP
2. Search works properly and shows products

Actual result

Category:

Search:

Product assigned to category:

[vahonc]

@dszczerbinskii,

Are you sure that Elastisuite is selected as the default Search Engine in the Magento Back office?

BR,
Vadym

[dszczerbinskii]

@vahonc, yes:

• logs from debug.log:

[2025-01-23T16:02:25.344039+00:00] report.INFO: curl -XPOST 'http://elasticsearch.smok.local.net:9200/_bulk?pretty=true' -d '{"index":{"_index":"magento2_smok_default_catalog_product_20250123_160225","_id":1}}
{"entity_id":"1","attribute_set_id":"4","type_id":"simple","sku":"kij","has_options":false,"required_options":false,"created_at":"2025-01-23 11:33:54","updated_at":"2025-01-23 14:46:12","row_id":"1","created_in":"1","updated_in":"2147483647","visibility":"4","price":[{"price":123.0,"original_price":123.0,"is_discount":false,"customer_group_id":0,"tax_class_id":2,"final_price":123.0,"min_price":123.0,"max_price":123.0},{"price":123.0,"original_price":123.0,"is_discount":false,"customer_group_id":1,"tax_class_id":2,"final_price":123.0,"min_price":123.0,"max_price":123.0},{"price":123.0,"original_price":123.0,"is_discount":false,"customer_group_id":2,"tax_class_id":2,"final_price":123.0,"min_price":123.0,"max_price":123.0},{"price":123.0,"original_price":123.0,"is_discount":false,"customer_group_id":3,"tax_class_id":2,"final_price":123.0,"min_price":123.0,"max_price":123.0}],"indexed_attributes":["price","name","url_key","status","tax_class_id"],"category":[{"category_id":2,"is_virtual":"false","category_uid":"Mg=="},{"category_id":4,"is_parent":true,"is_virtual":"false","name":"upu","category_uid":"NA=="}],"name":["kij"],"url_key":["kij"],"status":[1],"option_text_status":["Enabled"],"tax_class_id":[2],"option_text_tax_class_id":["Taxable Goods"],"stock":{"is_in_stock":true,"qty":123}}
{"index":{"_index":"magento2_smok_default_catalog_product_20250123_160225","_id":2}}
{"entity_id":"2","attribute_set_id":"4","type_id":"simple","sku":"dobra","has_options":false,"required_options":false,"created_at":"2025-01-23 11:54:59","updated_at":"2025-01-23 12:23:14","row_id":"2","created_in":"1","updated_in":"2147483647","visibility":"4","price":[{"price":111.0,"original_price":111.0,"is_discount":false,"customer_group_id":0,"tax_class_id":2,"final_price":111.0,"min_price":111.0,"max_price":111.0},{"price":111.0,"original_price":111.0,"is_discount":false,"customer_group_id":1,"tax_class_id":2,"final_price":111.0,"min_price":111.0,"max_price":111.0},{"price":111.0,"original_price":111.0,"is_discount":false,"customer_group_id":2,"tax_class_id":2,"final_price":111.0,"min_price":111.0,"max_price":111.0},{"price":111.0,"original_price":111.0,"is_discount":false,"customer_group_id":3,"tax_class_id":2,"final_price":111.0,"min_price":111.0,"max_price":111.0}],"indexed_attributes":["price","name","url_key","status","tax_class_id"],"category":[{"category_id":2,"is_virtual":"false","category_uid":"Mg=="},{"category_id":3,"is_parent":true,"is_virtual":"false","name":"dupa","category_uid":"Mw=="},{"category_id":4,"is_parent":true,"is_virtual":"false","name":"upu","category_uid":"NA=="}],"name":["dobra"],"url_key":["dobra"],"status":[1],"option_text_status":["Enabled"],"tax_class_id":[2],"option_text_tax_class_id":["Taxable Goods"],"stock":{"is_in_stock":true,"qty":0}}
' [] []
[2025-01-23T16:02:25.344255+00:00] report.DEBUG: Response: {"response":{"took":37,"errors":false,"items":[{"index":{"_index":"magento2_smok_default_catalog_product_20250123_160225","_id":"1","_version":1,"result":"created","_shards":{"total":1,"successful":1,"failed":0},"_seq_no":0,"_primary_term":1,"status":201}},{"index":{"_index":"magento2_smok_default_catalog_product_20250123_160225","_id":"2","_version":1,"result":"created","_shards":{"total":1,"successful":1,"failed":0},"_seq_no":1,"_primary_term":1,"status":201}}]},"method":"POST","uri":"http://elasticsearch.smok.local.net:9200/_bulk","port":"9200","HTTP code":200,"duration":0.04105} []
[2025-01-23T16:02:25.357835+00:00] report.DEBUG: Request Body [null] []
[2025-01-23T16:02:25.357946+00:00] report.INFO: Request Success: {"method":"POST","uri":"http://elasticsearch.smok.local.net:9200/magento2_smok_default_catalog_product_20250123_160225/_refresh","port":"9200","headers":{"Host":["elasticsearch.smok.local.net"],"Content-Type":["application/json"],"Accept":["application/json"],"User-Agent":["opensearch-php/2.3.1 (Linux 6.8.0-51-generic; PHP 8.3.6)"]},"HTTP code":200,"duration":0.012759} []
[2025-01-23T16:02:25.358208+00:00] report.DEBUG: Response [{"_shards":{"total":1,"successful":1,"failed":0}}] []

[romainruaud]

Hi @dszczerbinskii can you share also the logs you're seeing on the category page ?

And a screenshot of the ElasticSuite > Indices page ?

Regards

[dszczerbinskii]

The problem is with products that are not assigned to the shared catalog.

After adding products to the shared catalog, products in categories shows without any problem

Regards