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2018-03-14 |
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{: #troubleshooting}
If you have problems when you are using {{site.data.keyword.cloudcerts_full}}, consider these techniques for troubleshooting and getting help. {: shortdesc}
{: #getting-help-and-support}
You can get help by searching for information or by asking questions through a forum. You can also open a support ticket. {: shortdesc}
When you are using the forums to ask a question, tag your question so that it is seen by the {{site.data.keyword.cloudcerts_full}} development team.
- If you have technical questions about the service, post your question on Stack Overflow and tag your question with
ibm-cloud
andibm-certificate-manager
. - For questions about the service and getting started instructions, post your question on dW Answers. Include the
ibm-certificate-manager
andibm-cloud
tags.
For more information about using the forums, see Getting help.
For information about opening an {{site.data.keyword.IBM_notm}} support ticket, or about support levels and ticket severities, see Contacting support.