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Antivirus incompatibilities #27

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GarboMuffin opened this issue Jun 15, 2022 · 12 comments
Open

Antivirus incompatibilities #27

GarboMuffin opened this issue Jun 15, 2022 · 12 comments

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@GarboMuffin
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GarboMuffin commented Jun 15, 2022

If this is happening to you, please comment the name of the antivirus software you're using and what it's being detected as.

@GarboMuffin GarboMuffin changed the title Some bad antivirus software deletes TurboWarp Packager Extras Some antivirus software deletes TurboWarp Packager Extras Jun 27, 2022
@GarboMuffin GarboMuffin changed the title Some antivirus software deletes TurboWarp Packager Extras Some antivirus software delete TurboWarp Packager Extras Jun 27, 2022
@PPPDUD
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PPPDUD commented Jul 10, 2022

Well, for me, it isn't being deleted, but Windows Smartscreen gets suspicious about things, sometimes, I think.
My desktop is running Windows 10 Pro 21H2 build 19044.1766.

@brokenpastel64
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Hi I’ve been having the same issue, please let me know if there’s any updates!

@GarboMuffin
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GarboMuffin commented Feb 1, 2023

All we can really do is ask that you report the files as false positives to your antivirus vendor

Which antivirus software are you using and what exactly is it getting detected as?

@TEnLOcODE
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TEnLOcODE commented Apr 1, 2023

MacAfee.. just deleting every version and the web version of the antivirus doesn't even let me download it.
detecting as malicious

@GarboMuffin
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I have already made all possible good-faith efforts to report our files as false positives to McAffee. The only solution is for you, as a customer of McAffee, to report a false positive to them, or switch antivirus providers if they are too incompetent handle simple requests such as that.

For transparency, here is our VirusTotal report: https://www.virustotal.com/gui/file/81c81bd9d56cca946eda7d420ee5c590b3bcf1ce6587b81f86ca67a6f73ef37f/detection. I have never heard of "Jiangmin" before and the front page of Google for it has a list of security vulnerabilities in their product and people complaining that it detects some versions of VLC as a virus.

@ghost
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ghost commented Jun 3, 2023

Fixed, no more viruses found. Check the report

@GarboMuffin
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we keep this issue open for visibility, because this is a persistent issue that never quite goes away

@CreatorYo
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Windows AntiVirus.

@GarboMuffin GarboMuffin pinned this issue Mar 3, 2024
@GarboMuffin GarboMuffin changed the title Some antivirus software delete TurboWarp Packager Extras Antivirus stuff Mar 3, 2024
@GarboMuffin GarboMuffin changed the title Antivirus stuff Antivirus incompatibilities Mar 3, 2024
This was referenced Mar 3, 2024
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@ntvmb ntvmb mentioned this issue May 11, 2024
@Zhiyuanbu
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Well. My antivirus named Avast reported this file as trojan (shown in the picture below
image
There is also an issue that Windows smartscreem reports the Setup wizard for my project as malicious and shows a warning sign shown bellow
image

My antivirus always inspects the installer I downloaded. And guess the results... It says its safe. But today, it moved the Turbowarp Packager extras to quarantine. I have sent it to anayisis to tell then that it is false positive.
image

Here comes another problem. It is shown below.
image

@GarboMuffin
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The windows smartscreen isn't windows saying that the installers are malicious, just that it's not been run very much so you should be careful. This makes sense since you just generated the file, no one else has ran it before.

For Avast flagging Packager Extras as malware, if their false positive report tool does not work, you should escalate to support as much as possible and perhaps even vote with your wallet if they are unable to resolve it for you.

@GarboMuffin
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GarboMuffin commented Jun 14, 2024

this used to say 1 detection, now six, even though it is quite literally the same file, byte for byte. lovely https://www.virustotal.com/gui/file/a1bda9487ec6adb07e89fec55f6c96756741e550d647558769b1ed5cc1113381

@Zhiyuanbu
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Zhiyuanbu commented Jun 18, 2024 via email

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