Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

During the consultation from pc, when scrolling down the video module is not displayed entirely #108

Open
mhdosman opened this issue Feb 14, 2024 · 8 comments · Fixed by UNICEFECAR/USupport-provider-ui#30 or UNICEFECAR/USupport-client-ui#68
Assignees
Labels
BUG Represents functional errors of the platform due to codding errors Priority 2 (Medium) Important functionalities that do not endanger business productivity or the reputation of USupport.

Comments

@mhdosman
Copy link
Collaborator

Describe the bug
During the consultation from pc, the outer scrollbar should be disabled, as you can see the user is able to scroll down to the footer, and the video is not being displayed entirely

To Reproduce
Steps to reproduce the behavior:
1.Start a consolation from PC
2. Scroll down to the footer
3. The video module is not being displayed entirely

Expected behavior
To display the entire video even when scrolling down or disabling scrolling down during consultation

Screenshots
image

Desktop (please complete the following information):

  • OS: win 11
  • Browser chrome, 1920px
  • Version [e.g. 22]
@Gaskevych Gaskevych added Priority 2 (Medium) Important functionalities that do not endanger business productivity or the reputation of USupport. BUG Represents functional errors of the platform due to codding errors labels Feb 19, 2024
@sebastian-7DIGIT
Copy link
Contributor

To fix this and remove the possibility of users getting confused with the scrolling (which might happen based on different screen sizes they might use ) we would suggest the following updates to the video consultation screen on the web version:

  • Hide the navbar
  • Hide the footer

@mhdosman Please let us know if you would like us to go forward with this idea. Bellow is a representation of the screen.

Image

@mhdosman
Copy link
Collaborator Author

well, I have a question for the earlier chat messages and events, will we have the scrollbar for chat? not the main scrollbar of the whole body,
https://www.veed.io/view/406f5ebd-3ae2-40d0-b96f-c1494ada7f18?panel=share

@sebastian-7DIGIT
Copy link
Contributor

@mhdosman

The chat will be scrollable, as demonstrated in the video above and currently implemented. Additionally, we can ensure it remains visible at all times, not just when the user scrolls.

@sebastian-7DIGIT sebastian-7DIGIT added this to the Support activities milestone Mar 21, 2024
@sebastian-7DIGIT
Copy link
Contributor

@Gaskevych please advise if we should still proceed with these changes.

@sebastian-7DIGIT
Copy link
Contributor

@Gaskevych please advice if there is any action required for this issue. If not lets please close the issue.

@Gaskevych
Copy link
Collaborator

Dear @sebastian-7DIGIT there is a suggestions above from mhdosman how to proceed. Has it been implemented?

@mhdosman
Copy link
Collaborator Author

mhdosman commented Nov 6, 2024

Dear @sebastian-7DIGIT
I think if this has been implemented then this issue can be closed

@mhdosman

The chat will be scrollable, as demonstrated in the video above and currently implemented. Additionally, we can ensure it remains visible at all times, not just when the user scrolls.

@sebastian-7DIGIT
Copy link
Contributor

Changes were implemented and deployed. Ready for test @Gaskevych

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
BUG Represents functional errors of the platform due to codding errors Priority 2 (Medium) Important functionalities that do not endanger business productivity or the reputation of USupport.
Projects
None yet
5 participants