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group catalog categories not re-indexing #132

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chakravarthykalyan90 opened this issue Mar 8, 2016 · 4 comments
Open

group catalog categories not re-indexing #132

chakravarthykalyan90 opened this issue Mar 8, 2016 · 4 comments

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@chakravarthykalyan90
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I am trying to re-index group catalog categories. But it is not reindexing and error message in the session is empty. Please help me in resolving the issue.
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@Vinai
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Vinai commented Mar 8, 2016

Please check in var/log/system.log and var/log/exception.log if there are any related entries.

@chakravarthykalyan90
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Hi Vinai,

I checked them, but there are no related error entries.

Thanks for reply. Please help me to get out of this issue.

Regards,
Kalyan

@Vinai
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Vinai commented Mar 8, 2016

Without more information there is not a lot I can do.
Please tell me the version of the extension (to be found in pp/code/community/Netzarbeiter/GroupsCatalog2/etc/config.xml) and of Magento (to be found in the page footer of the Admin interface) that you are using.
Also, please enable developer mode and then try to reindex again, and see if that either displays a different error, or adds a record to the logs.

@chakravarthykalyan90
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Thanks Vinai. I will do that and let you know. Error started happening
recently. From past 2 years there was no such issue.

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