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[Bug]: pocketpal crashes whenever any model is loaded #89

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R3D-ASAD opened this issue Nov 14, 2024 · 3 comments
Open

[Bug]: pocketpal crashes whenever any model is loaded #89

R3D-ASAD opened this issue Nov 14, 2024 · 3 comments
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bug Something isn't working

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@R3D-ASAD
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Describe the bug
After downloading an model on pocketpal and then pressing the button load the app crashed without giving any information or anything on why it crashed. So I thought there maybe a problem with this model then I downloaded other 3 of model and ran every single one of them again and again and every time app crashed upon loading them, I am unable to find solution anywhere, I have done clearing cache etc etc whatever I could do.

To Reproduce
Steps to reproduce the behavior:

  1. Installed the app for the first time on my Android
  2. Opened up the app
  3. Firstly I Downloaded the Danube 3
  4. After download completion I loaded the module by clicking on the load option
  5. For second app holds and then crashes (closes)
  6. I installed other modules (phi 3.5, smolm2) to check if the problem is with Danube 3
  7. After loading them same crash happens

Expected behavior
I expected the app to run and work properly but app crashes upon loading any module and then back to please load a module to start chatting

Screen recording

Screen_Recording_20241114_185254.mp4

Environment (please complete the following information):

  • Device: Tecno spark 20 pro+
  • OS: Android 14
  • App Version: 1.4.6

Additional context
I also closed background running apps and freed some memory for this for proper working. If there is way to check app logs and crash reports then I am ready to that as well if you want.

@R3D-ASAD R3D-ASAD added the bug Something isn't working label Nov 14, 2024
@a-ghorbani
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Thanks for reporting.

Documenting the device’s hardware specs for later debugging reference:

Chipset: MediaTek Helio G99
CPU Configuration: Octa-core (2x Cortex-A76 at 2.2 GHz & 6x Cortex-A55 at 2.0 GHz)
GPU: Mali-G57 MC2

Source: GSMArena - Tecno Spark 20 Pro+

@YakirLantern
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Same behavior on OnePlus 12:

Chipset: Qualcomm SM8650-AB Snapdragon 8 Gen 3 (4 nm)
CPU: Octa-core (1x3.3 GHz Cortex-X4 & 3x3.2 GHz Cortex-A720 & 2x3.0 GHz Cortex-A720 & 2x2.3 GHz Cortex-A520)
GPU: Adreno 750

@rkool70
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rkool70 commented Dec 18, 2024

Same issue with redmi 10 snapdragon 680 6gb ram

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